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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Aug 6, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 24

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G
gahlautakanksha
from Darbhanga, Bihar
Feb 14, 2019
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pan card application

Address: 831005
Website: www.utiitsl.com/UTIITSL_SITE/pan/index.html​​​​​​​​

Respected sir/ ma'am

I have applied for a new pan card, but unfortunately i could not take a print out of the acknowledgement form and i forgot the acknowledgement/ application number. So i kindly request you to please e-mail me my acknowledgement form at your earliest. My details are as follows e-mail id: anky. [protected]@gmail.com. The reference number of my online transaction of ₹107 debited to utiitsl on 20th january...
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K
kotni123
from Pandua, West Bengal
Feb 13, 2019
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Address: Munger, Bihar, 721304

Not received the pan card consignment no. Rm[protected]in detailed track date time office event 31/01/2019 12:15:19 bpc uti kokan bhavan article bagged to nimpura kharagpur 721304 article booked my pan is despatched from uti kokan bhavan on 31/01/2019 but still today i didn't received, please help me in this matter. My coupon no. Q[protected] pan card no. Aabac4606q. Mail id : [protected]@gmail.com
Feb 21, 2019
Updated by kotni123
ot received the pan card consignment no. Rm[protected]in detailed track date time office event 31/01/2019 12:15:19 bpc uti kokan bhavan article bagged to nimpura kharagpur 721304 article booked my pan is despatched from uti kokan bhavan on 31/01/2019 but still today i didn't received, please help me in this matter. My coupon no. Q[protected] pan card no. Aabac4606q. Mail id : [protected]@gmail.com
Feb 21, 2019
Updated by kotni123
Not received the pan card consignment no. Rm[protected]in detailed track date time office event 31/01/2019 12:15:19 bpc uti kokan bhavan article bagged to nimpura kharagpur 721304 article booked my pan is despatched from uti kokan bhavan on 31/01/2019 but still today i didn't received, please help me in this matter. My coupon no. Q[protected] pan card no. Aabac4606q. Mail id : [protected]@gmail.com
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    C
    Chaithue
    from Hyderabad, Telangana
    Feb 12, 2019
    Resolved
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    Resolved

    Address: YSR, Andhra Pradesh, 516227

    Dear sir/ madam,

    I have applied for a pan card in the month of january 2019 vide pan number bzipc9179g. I have not received any card till date. But the tracking status shows that card is delivered. Request you to issue the card immediately, the postman delivered my card to some other person not me please protect the details or re-issue my card and take immediate action on that postman. Kindly help me with this situation.
    +1 photos
    Feb 19, 2019
    Complaint marked as Resolved 
    My pancard was delivered to me and please close the complaint. Thanks
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      D
      Dinesh Budania
      from Udaipur, Rajasthan
      Feb 10, 2019
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      Address: Jaipur, Rajasthan, 302013

      Hello,
      My pan card is showing dispatched since 7th feb thru indian post under docket number - rm60315867in which is yet not delivered. No any information at indian postal web tracking. Utitsl and indian post both are cheating with customers. So many customers are having same complaint. Need confirmation of this on my mobile number [protected]
      +1 photos
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        V
        Vijay Rajagopal
        from Bidar, Karnataka
        Feb 4, 2019
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        Address: 560068

        I have had applied for pan card online for my mom through their site, i did upload her aadhaar card as the dob and the address proof, that said the uploaded application doesn't match, and i was unable to regenerate the application, i don't know why, i have mailed them on this, but still there is no action has been taken against it. I have shared the aadhaar card to the mail, please look into this asap and make the correction accordingly, else please do initiate the refund of rupees 106.

        Application/ coupon number - u-n[protected]

        First name - vasanthi

        Last name - rajagopal
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          S
          SaurabhGulati
          from New Delhi, Delhi
          Jan 28, 2019
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          Website: www.utiitsl.com/UTIITSL_SITE

          On 31st december 2018, i, saurabh gulati, tried applying for epan card from utiitsl site and requested for physical card as well. I applied for mrs. Raj arora. I paid the amount rs. 106.90/- via my citi bank credit card. But due to some reason the aadhar verification failed and the application got rejected.

          Once this failure occurred from your site, i thought of applying the same from nsdl site as well (Same date 31st dec 2018). From their site as well i paid the amount (Rs. 106.90/-), same details of pan, same mode of payment and the application got rejected with same reason. The next page it navigated to said i'll get the refund. And i also got the refund in few days (3rd jan 2019). Refer screenshot of my card statement.

          I did not receive any refund for my application. The regenerate option is telling me to apply pan via physical submission. I also mailed to utiitsl but they are refusing to provide the refund. Please help.
          Dear Sir
          pls check the below details
          name- MD badar ishteyaque
          DOB- 19/01/1997
          gender- male
          mobile no-[protected]
          adhar card no[protected]
          sir pls provide the details of my pan card or provide pan card no. in
          then i will able to apply for the reprint of the pan card.
          My Consingment NO RM[protected]IN Booked ON 03/10/2018
          Not Recived yet
          Application was submitted in December 2018 in status it is showing that "Your application is processed successfully but pan card is not printed due to improper photo/signature".
          and allotted PAN No - BAEPL4912R
          I am attaching the related document.

          What does it mean and what should I do further.

          refund not provided for failed e pan card application n003261304 - Comment #3348093 - Image #0
          A[protected] Sarifune nisha
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            S
            S Kavya
            from Hyderabad, Telangana
            Jan 28, 2019
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            Resolved

            Address: Hyderabad, Andhra Pradesh, 500013

            Hi team,

            I have submitted my application online for change in pan.
            Date of incident: 28.01.2019
            Application coupon number u - q[protected]
            Application type for change/correction
            Applicant name m naga lakshmi kavya
            Status your application is withheld for processing.

            Please let me know the reason for the withheld of my application

            Regards
            Kavya
            Jun 19, 2019
            Complaint marked as Resolved 
            If I am investing in policy on name of my nechew, so is there any compulsion, while on withdrawing it either she or myselft or both can withdraw?
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              M
              Mantu Mahalik
              from Bhubaneshwar, Odisha
              Jan 24, 2019
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              Address: 560066

              This company adviser call me and say me you join our company free service. He said trade with me and i will provide the call when you got profit then share50/50. No any extra charges and he have handle my id and loses he cheat with me he commitment with me i will recovery your balance you investment 15000rupees how can believe him next time then anther person call me join our company and pay 15000 i will recovery your loses
              Jan 24, 2019
              Updated by Mantu Mahalik
              12000loses my account
              I have tried many time to submit application to update my name from MURUGAN MAGESH to MAGESH as per Aadhar, it it keep on showing error.

              AN Application - token. No. [protected]
              name - MAGESH

              Please do the needful

              cheat with me - Comment #3345981 - Image #0
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                C
                C.P. Sundareswaran
                from Tiruvalla, Kerala
                Jan 22, 2019
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                Address: Chennai, Tamil Nadu, 600010
                Website: UTI ITSL

                Claim under uti scup cert. No[protected] for rs 126288 submitted on 17/10/2018. Was informed that claim will be settled in about 90 days by niac through uti itsl office at guindy, chennai-. Its now more than 90 days. What is the status of my claim? When am i getting the reimbursement? I am a 72 year old woman. Please register my complaint and proceed to enquire. Thanks
                Infrastructure Technology & Services Limited [Utiitsl] — Applied for correction in pan card, aplication no G[protected], pan card no BMVPS0625P but 1month States only VERIFICATION PENDING FOR DPR RESOLUTION

                non settlement of health insurance claim - Comment #3346062 - Image #0
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                  P
                  Prateek.nsd
                  from Noida, Uttar Pradesh
                  Jan 18, 2019
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                  Address: New Delhi, Delhi
                  Website: www.utitsl.co.in

                  I have two ars bond from uti. I am trying to contact the customer care but it's not responding. And when i called the new delhi's branch numbers. They are all unreachable. I also tried to mail them but there servers are not responding. I want to know the status of these as they have matured or are still valid.
                  Bond certificate no.[protected] prateek srivastava
                  Bond certificate no.[protected] prabel srivastava
                  Please resolve this issue asap.
                  Regards
                  Prateek srivastava
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                    S
                    Sandeep Kakarlapudi
                    Jan 17, 2019
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                    Application coupon number: u - q[protected]
                    Application type: for change/correction in pan card details
                    Applicant name sandeep kakarlapudi
                    Status your application is withheld for processing.
                    Region southern region
                    Objection reason objection marked - [ father name mismatch between itd data and application data ].

                    Please consider my father name "kakarlapudi sankar raju" as per itd data and reissue the pan card with my name correction "sandeep kakarlapudi"

                    Please consider the aadhar proof for my name correction.
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                      N
                      naukeshk
                      from RANCHI, Jharkhand
                      Jan 9, 2019
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                      Few days ago, applied for pan card through utiitsl.
                      Application coupon number : u - n[protected]
                      Actually the applicant uses her left hand thumb impression instead of signature everywhere on the application form.
                      The pan card successfully reached at pan delhi center, and when i tracked pan card status few days ago it was showing "application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted".
                      I submitted aadhar card and voter id card for dob proof, identity proof, and address proof.
                      Please help me because none of their phone numbers are responding.
                      My pan application number - M[protected]
                      This application is wrong and amount is deducted please cancel this application and refund my money
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                        F
                        FOCUS-1
                        from Nagaur, Rajasthan
                        Jan 9, 2019
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                        Address: Jaipur, Rajasthan, 302037

                        Dear sir,
                        I will apply for pan card on this site. Pan card form online fill and do the payment.payment successful fully submitted but regenerate Uti pan then taking re-payment.I have payment one time but asking payment again.
                        Please solve this problem
                        Payment details:-Transaction ID: P1901051505069557065441) of ₹ 106.9 with PAYU is successful.
                        Application coupon number. U - N[protected]
                        +1 photos
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                          B
                          bhargav chaudhari
                          from Vadodara, Gujarat
                          Jan 7, 2019
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                          Address: Surat, Gujarat, 394601

                          My application coupon no [ U[protected] ]
                          I am Bhargav chaudhari
                          S/O, Mukeshbhai chandubhai chaudhari,
                          35, Gayatri nagar society, Near R.T.O office,
                          Dhamdot naka, Bardoli,
                          Bardoli, surat, Gujarat, 394601

                          OBJECTION MARKED - [ UID Authentication Mismatch and POI/POA/PDOB proof given as copy of AADHAAR ]. - Application will be processed after deleting AADHAAR, provided valid POI/POA/PODOB other than AADHAAR copy are submitted/attached with this PAN application.

                          STATUS - YOUR APPLICATION IS WITHHELD FOR PROCESSING
                          I was applying for pan card online through e-KYC. For this i did succesful payment of Rs 106.90 through PayU India payment gateway. But now when i regenerate Pan card application online it again says to make payment. So, Please help me. I have attached screenshot of Transaction.

                          I had applied for new pan card but not arrived yet after the 2 years - Comment #3325449 - Image #0
                          शुभम महाजन's reply, Jan 14, 2019
                          Application Number N003279769
                          I applied my pan card on[protected]
                          My reference no is A[protected] till now my pan card is not coming due to unknown reason.my name is jaswinder kaur.i applied the pan card from sohana sovidha kendre

                          I had applied for new pan card but not arrived yet after the 2 years - Comment #3327232 - Image #0
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                            M
                            mkpraj
                            from Noida, Uttar Pradesh
                            Jan 4, 2019
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                            Hello sir/madam,

                            I'm vle with... State and my csc id is[protected]

                            Sir, now i have one issue for pan application and payment, i also make payment successful at 15 days ago, but now i saw status is negative, so, plz take action against my pan details,

                            I hope you carry my request at the time

                            Here, i have attached payment slip, all proof, application form, photo-signature,
                            So plz solve my problem and generate my pan,

                            Application/coupon no.: u - a[protected]

                            Name of applicant : smt nirmala devi

                            Issue - application payment is under verification. Payment against application is not received yet as per utiitsl records.

                            Thanks & regards,
                            Ayushi customer service centre
                            Vle name - mantu kumar
                            Vle id[protected]
                            Xxxxxxxxxxxx state
                            +1 photos
                            Sir,
                            I made a payment of Rs.107 via bill desk with idbi rupay debit card [protected] at 18.16 hrs on 23.12.18 for PAN CARD Application fee. Payment success bt not provided e receipt. So pl look into the issue and refund that amount. Thank u
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                              E
                              Edenenclave
                              from Lucknow, Uttar Pradesh
                              Jan 1, 2019
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                              My pan card is not received yet
                              My pan card consignment no rm[protected]in is not received yet to my delivery adress. I have track my consignment then found that my delivered was in kokan bhavan so. So i requested you that please delivered my pan card
                              To right address. My address is

                              Plot no 608, eden enclave, guramba, kursi road, lucknow, post office - sdvp, dist.- lucknow (U. P) 226026
                              Mob no - [protected]
                              My PAN Card is Not Received
                              Consignment number RM[protected]IN
                              Help me
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                                R
                                Rabiul Islam Mandal
                                from Mumbai, Maharashtra
                                Dec 31, 2018
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                                Address: Mumbai City, Maharashtra, 400059

                                Name-rabiul islam mandal
                                Pan no.-ctzpm6213r
                                Apply mode-online for duplicate
                                Application status-your pan card returned undelivered due to (Applicant not known) on19/07/2018 and laying in mumbai office
                                Region-southern region
                                Apply date-26/05/18
                                Contact no-[protected]/[protected]

                                I'm a servant of central government employee, cisf, para military.
                                So, i'm requesting to you please send me my pan card in bellow address.

                                Marol maroshi road, cisf camp k p aurum building, andheri east, near seven hills hospital, 5thfloor, 400059


                                If you do so i shall be highly obliged to you.
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                                  S
                                  SAT59
                                  from Delhi, Delhi
                                  Dec 29, 2018
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                                  Address: Surat, Gujarat, 395007

                                  Sir

                                  I have applied online new pan card and send all required papers through speed post and after checking the status on line found the text as :application is withheld for processing due to incomplete details / documentary proof after 2 monts ago i was send hard copy by the speed post, please checke the details and solve the pan card status, otherwise kindly rerfund money

                                  Uti id no :- n[protected]
                                  Dob:-01/06/1986
                                  Objection marked :- uid number alredy exists for another pan
                                  Contact no [protected]
                                  Email no:[protected]@gmail.com

                                  Tahnkyou sir,
                                  Satya ranjan panigrahi
                                  +1 photos
                                  Dec 29, 2018
                                  Updated by SAT59
                                  I have applied online new pan card and send all required papers through speed post and after checking the status on line found the text as :Application is withheld for processing due to incomplete details / documentary proof after 2 Monts ago i was send hard copy by the speed post, please checke the details and solve the pan card status, otherwise kindly rerfund money

                                  UTI id No :- N[protected]
                                  DoB:-10/11/1979
                                  Objection Marked :- UID number Alredy Exists for another pan
                                  Contact no [protected]
                                  Email NO:[protected]@gmail.com

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                                    M
                                    Mahendra Chauhan
                                    from Nagpur, Maharashtra
                                    Dec 21, 2018
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                                    Address: 390019
                                    Website: uti web site

                                    Sub:- pan card application to be file customer code - a 1820386
                                    Transaction of rs 379/- on line payment dt 6/11/18

                                    Sir, with reference to the above sited subject, in this connection, more
                                    Time passes away, the quarry of pan card information, i can:t submit
                                    Further details, all the document provided as per your demand last
                                    Time, so close this chapter if possible refund of rs 378/- if not
                                    To donate poor child fund
                                    My pan card application no-A[protected]
                                    name-konda shiva subramanyam
                                    status showing YOUR APPLICATION IS WITHHELD FOR PROCESSING
                                    Sir my coupon number is un[protected] also paid payment for the same but did not get my ekyc after payment. I am heaving registerd mobile with adhar for ekyc and they are saying you dont have .what a kind of company is it.i also got otp 2times .

                                    refund of rs 379/- - Comment #3316644 - Image #0
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                                      B
                                      from Darbhanga, Bihar
                                      Dec 18, 2018
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                                      Address: East Singhbhum, Jharkhand, 831002

                                      I have submitted my form by speed Post to New Delhi to the given address I have got PDF file that my pan card is issued but now I m tracking my pan card it is given that my pan is delivered but I have not got it so please do something I have got my pan no. But please deliver my pan card to my address please.
                                      I have not got my pan card I am tracking the status but it is showing that the item is delivered but I have not got it.i request you to re deliver my pan card.my order I'd is AK-[protected]N.
                                      My pan no. Is BYKPC0045A
                                      My coupon no. Is G[protected]
                                      My consignment no. Is RM[protected]IN.
                                      I have provided necessary information.i request to re deliver my pan card.and if possible give me your contact so that I can be in touch with you.so please redeliver my pan card.
                                      Sir, I am very upset with your pan service bcoz I Cannot upload my pan document in uti website.
                                      so, Please help me how I upload my pan document in UTI website.
                                      chandnimegha's reply, Dec 14, 2018
                                      I had applied for the PAN card on 4 dec 2018 followed by physical documents. However when I was checking portal for status more than two weeks and the status was that Physical Application was not received yet. so how i send or upload my document in uti website
                                      . I feel I made a mistake to apply for PAN card to UTI, it's better service at NSDL.

                                      I regret my mistake.
                                      Please, someone pay attention and get the application processed.
                                      As banks are not accepting loan application without a pan card am really stuck and frustrated.

                                      Thanks.
                                      chandnimegha's reply, Dec 14, 2018
                                      I had applied for the PAN card on 4 dec 2018 followed by physical documents.my application no.U-N003214192 & reference no.-PUR26958524031 However when I was checking portal for status more than two weeks and the status was that Physical Application was not received yet. so how i send or upload my document in uti website
                                      . I feel I made a mistake to apply for PAN card to UTI, it's better service at NSDL.

                                      I regret my mistake.
                                      Please, someone pay attention and get the application processed.
                                      As banks are not accepting loan application without a pan card am really stuck and frustrated.
                                      I filled the pan card application form and send hard copy to utiitsl delhi on sep 2018 but I did not get pan cardtill now. Please provide me pan appplicatin number and pan card.name_amit kala.although one hundrad seven rupees submit through my bank account.
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