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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Aug 6, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 45

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P
putul kumari
from Hojai, Assam
Aug 17, 2017
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Address: 843101

Dear customer support team,

My name is anuj kumar, i applied for pan card two month ago. When i had been tracked my application status it is showing :

Status application is withheld for processing.
Marked for objection - objection reason pending for uid authentication. Reauthenticate

I need my pan card as early as possible. Please suggest me with the relevant course of actions and procedures to clearance of objections regarding my pan card application.
I'm eagerly waiting for your response. Please provide your suggestions as early as soon.
Thanking you.

Regards
Anuj kumar.
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    S
    Samir Dalei
    from Kolkata, West Bengal
    Aug 17, 2017
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    Address: 767033

    I had applied for pan on 24th june with application coupon number u[protected] from panindia.com. It charged me rs.1020 for the same which is for the outside india case. And even i wanted to apply for nsdl but they put it in uti. Till now i did not get my pan no. It shows as withheld for processing. I want my money refund. I want panindia.com to be sued for fraud.
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      N
      nisharomy
      from Mumbai, Maharashtra
      Aug 17, 2017
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      Address: 400063

      My pan application no[protected] and coupon code[protected]. Application done for change in name in my existing pan due to my marriage. When i checked in uti site for tracking in pan card application status, objection in site shows name of my father mismatch. But in mismatch details fathers name shows same as of itd data and application data — varghese kunjuvareed meledath —

      After marriage my name is smt nisha romy, as my husband name is romy.
      Pl do the needful and process my pan as early as possible. I could not file my it return because of non receipt of renewed pan card, moreover i was undergoing through maternity leave.
      With regards,
      Smt: nisha romy. Ayipm6122b
      Hi, Mrs. Romy,

      Just saw your complaint on this portal & checked details at UTI website and found that your father name with Income Tax Department is not same as you might have overlooked it.

      There is an 'A' in your father's name MELEDATH (See the attached snap shot provided).

      Thought to help you in this regards.

      Am into consultancy & liaison services for most of documentation work.

      Warm Regards,

      Kuldeep Singh
      [protected]
      [protected]@gmail.com

      new pan card not received after changing my name due to marriage-ayipm6122b - Comment #2821628 - Image #0
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        J
        Jaya Tendulkar
        from Mangalore, Karnataka
        Aug 17, 2017
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        Uti infrastructure technology & services limited [utiitsl] — ref #: q[protected]

        1 review
        Ja jaya tendulkar on aug 16, 2017 mark as resolved

        Applied for pan correction today, once i made the payment system got stuck. When i tried to check using https://www.myutiitsl.com/PAN_ONLINE/reGeneratePANApp it shows "application not found.

        I have sent an email to [protected]@utiitsl.com on the same.

        Trying to figure out a resolution.

        Ref #: q[protected]

        Any help is greatly appreciated.

        Thanks
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          T
          tarangkathrotia
          from Pune, Maharashtra
          Aug 17, 2017
          Resolved
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          Resolved

          Address: Ahmedabad, Gujarat, 382350
          Website: [email protected]

          Respected sir,
          I have submitted online application form for issuing new pancard of my daughter ‘preya kathrotia’ as a “minor” with all required documents,
          But processing is held due to reason of “poi/podb/poa cannot be blank”.
          Application no.: u - n[protected]
          Application type: for new pancard (49a) as a resident indian
          Objection reason objection marked - [poi/podb/poa cannot be blank]

          I had submitted all the “poi/podb/poa” proofs regarding the application of “minor” as well as of “representative assesse”
          I am trying to contact for that concern, but i can’t get contact from telephone number.
          Kindly help me for resolve the same.
          I had already submitted proof with application form as mentioned below:
          1) birth certificate: preya kathrotia (Of minor) (Podb)
          2) adhhar card: preya kathrotia (Of minor) (Poi /podb/ poa)
          3) licence and pan card: tarang kathrotia (As a representative assesse) (Poi)
          4) adhhar card: tarang kathrotia (As a representative assesse) (Poi and poa)

          I had submitted all the “poi/podb/poa” proofs regarding the application.
          Pan pdc incharge – mumbai region
          Uti infrastructure technology and services limited,
          Plot no. - 3,
          Sector – 11, cbd belapur,
          Navi mumbai -400614
          Tel no. : +[protected], 67931301, 67931302, 67931303, 67931304
          Fax:[protected]
          Email: utiitsl. [protected]@utiitsl.com

          Pease find attachment for the reference of application.

          It’s my humble request to you for resolve.

          Thanks & regards
          Tarang kathrotia
          +91 [protected]
          Tarang. [protected]@gmail.com
          Feb 11, 2020
          Complaint marked as Resolved 
          OK
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            J
            Jaya Tendulkar
            from Mangalore, Karnataka
            Aug 16, 2017
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            Applied for pan correction today, once i made the payment system got stuck. When i tried to check using https://www.myutiitsl.com/PAN_ONLINE/reGeneratePANApp it shows "application not found.

            I have sent an email to [protected]@utiitsl.com on the same.

            Trying to figure out a resolution.

            Ref #: q[protected]

            Any help is greatly appreciated.

            Thanks
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              P
              pankaj suyal
              from Ramnagar, Uttarakhand
              Aug 15, 2017
              Resolved
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              Resolved

              Website: www.utiitsl.com

              Name-pankaj
              coupan code[protected]
              i applied 26 april 2017 but until pan card is not received me and when i check status on utitsl website this is not show status please give me information of my pan card instantly because now become more than three months while pan card is not received me and you check process of my pan card that why do not dispatched my pan card
              thanks
              Dec 24, 2017
              Complaint marked as Resolved 
              UTI say to me with reference your query neceesary action would be taken at our end but more than three months and no action and no response to me by UTIITSL my pan card is not received me.
              Sep 05, 2017
              Updated by pankaj suyal
              my complain is not resolve last 20 days please give me inform instantly
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                T
                tarangkathrotia
                from Pune, Maharashtra
                Aug 14, 2017
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                Address: Ahmedabad, Gujarat, 382350

                Respected Sir,
                I have submitted online application form for issuing new PANCARD of my Daughter ‘PREYA KATHROTIA’ as a “MINOR” with all required documents,
                But processing is held due to reason of “Invalid UID Verification flag”.
                I am trying to contact for that concern, but I can’t get contact from telephone number.
                Kindly help me for resolve the same.

                I had already submitted proof with application form as mentioned below:
                1) Birth certificate: PREYA KATHROTIA (of MINOR)
                2) ADHHAR CARD: PREYA KATHROTIA (of MINOR)
                3) Licence and PAN CARD: TARANG KATHROTIA (As A Representative Assesse)
                4) ADHHAR CARD: TARANG KATHROTIA (As A Representative Assesse)

                Pease find attachment for the reference of application.
                Application No.: U- N[protected]
                Application Type: For New PANCARD (49A) as a Resident Indian
                Objection Reason Objection marked - [Invalid UID Verification Flag]
                PAN PDC Incharge – Mumbai Region
                UTI Infrastructure Technology and Services Limited,
                Plot No. - 3,
                Sector – 11, CBD Belapur,
                Navi Mumbai -400614
                Tel No. : +[protected], 67931301, 67931302, 67931303, 67931304
                Fax:[protected]
                Email: utiitsl.[protected]@utiitsl.com

                It’s my humble request to you for resolve.

                Thanks & Regards
                Tarang Kathrotia
                +91 [protected]
                tarang.[protected]@gmail.com
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                  C
                  cagarwal
                  from Mumbai, Maharashtra
                  Aug 14, 2017
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                  Address: 400101
                  Website: UTIITSL

                  This application was submitted on 30.06.2017 and even after one and half month this is not closed from yr end.
                  Our Prime Minister talks about DIGITAL INDIA and increasing efficiency but the SPEED at which you people are working force me to believe that PM will never become successful in his vision even after 2025.
                  Please do not give PROTOTYPE reply by doing COPY and PASTE same sentences as well as without verifying the records and committing the date by which this will get closed.
                  I am firmly believing that its ORGANISATIONAL INEFFICIENCIES leading delay in concluding this small work and it do not take such a longer time.
                  Please provide me the mail id of some senior officials to whom i can speak to WRITE a mail for future improvement.
                  Alternatively, u can reach to me on my mobile no. [protected].
                  As per today's status, it is mentioned that " YOUR APPLICATION IS UNDER PROCESSING, REQUEST UPDATION RECEIVED FROM INCOME TAX DEPARTMENT".
                  Kindly extend your support on priority updation from your end so as to link PAN and AADHAR to file the Income tax return for which today is the last date.
                  I am sorry to state that I have made BIG MISTAKE by submitting PAN Correction application to UTIITSL from where there is no response except mails are getting exchanged and forwarded from one mail id to other mail ids (earlier the word used to DESK but now since its not hard copy so rather than using word DESK to DESK, we use to say one mail id to other mail id) without having any body's OWNERSHIP and RESPONSIBILITY. IT looks like employees are also FRUSTRATED since they have been HUMILIATED by customers due to work is not happening even after considerable time have ELAPSED.

                  What is most SURPRISING is other service provider like KARVY are able to do the PAN correction within a week or 10 days for which UTIITSL is taking more than 2-3 months and that too also without having proper response from them so its the mistake by CUSTOMER who is approaching UTIITSL for PAN Card correction.

                  However, it is advisable that i[censored]TIITSL is unable to handle this work EFFICIENTLY due to their INCAPABILITY than they should GIVE UP this work and inform the IT dept. or concerned govt. agency who have assigned them this IMPORTANT responsibility of our country since thousands of customers are suffering due to these IN CAPABILITIES and INEFFICIENCIES.

                  This mail was marked to senior most persons of the UTIITSL with the understanding that if they are not AWARE as what is REALLY going on in their organisation than this mail will make them aware and it will further help them to take necessary correction action on priority so that thousands of customers like me who are suffering will be saved from this pain. mental agony and harresment.

                  Please let me know in case i can move my new application to any other service provider.
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                    Y
                    yatin saini
                    from Gurgaon, Haryana
                    Aug 14, 2017
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                    delay in process of pan card

                    Website: www.utiitsl.com/UTIITSL_SITE/pan

                    Respected sir,
                    I have submitted online application form dated 24 july 2017 for new pancard with all required documents,
                    But processing is held and still showing status "Application is verified and is under processing”.
                    I am trying to contact for that concern, but i can’t get contact from telephone number.
                    Kindly help me for resolve the same.

                    MY PAN Card Application Status
                    Application...
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                    G
                    from Delhi, Delhi
                    Aug 14, 2017
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                    Address: Ghaziabad, Uttar Pradesh, 201001

                    I am simran gupta and submit my pants corrections application on 30 June 17 wide acknowledgement number [protected]. It is 45 days has passed but data not updated still. Due to this I am unable to link my aadhar card and also not able to file my ITR. You are requested to look into the matter and follow up with income tax pan issue and utiitsl.com departments.
                    My email id is gaurav.[protected]@gmail.com and contact details are [protected], [protected].
                    Regards
                    Simran gupta
                    House no 17, 2nd floor, Ramnagar, Ghaziabad UP 201001
                    +1 photos
                    Sir
                    I want say to you with respect that my pan card coupan number is[protected] and pan card number is FQPPK2395A is not delivery from date 09/07/2017 in dhanbad much consignment no is RM[protected]IN please sir This is very necessary for me so please send my card...

                    delay in updation of date of birth in pan amapg2299p - Comment #2820438 - Image #0
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                      S
                      subhajitchakraborty
                      from Kolkata, West Bengal
                      Aug 14, 2017
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                      Address: 700059
                      Website: UTIITSL

                      My name : moumita das
                      Pan card : djtpd8070e
                      Returned undelivered.
                      Post office consignment no. : ew[protected]in
                      Application coupon no.: u[protected]
                      Contact no. Of my brother : [protected] / [protected].
                      Name of my brother : subhajit chakraborty
                      Address to which pan card will be delivered:
                      Banani cooperative housing complex, rd-4/5, flat no.-1, kolkata-700059.
                      Email id - [protected]@gmail.com.
                      +1 photos
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                        A
                        Ashwani Gupta Gupta
                        from Bathinda, Punjab
                        Aug 12, 2017
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                        Address: Ludhiana, Punjab, 141007

                        Applied for correction the name and date of birth on 28.06.17 vide coupon no,[protected] of pan no ajnpb7196c
                        Name. Kawaljit bedi instead of kanwaljit bedi
                        Dob. 17/01/1978 instead of 17/01/1977 other information are same
                        But till date not received any information from your side.
                        Pl correct the name and dob so that i link with adhar card file itr for a y 2017-18 in time.
                        I have appiled for a pancard in 19/7/2017
                        But check the status shown incomplete

                        for correction the name and date of birth - Comment #2818703 - Image #0
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                          D
                          diavandy
                          from Mundi, Madhya Pradesh
                          Aug 12, 2017
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                          Address: Jabalpur, Madhya Pradesh, 482008
                          Website: Www.uti.com

                          I would like to inform you that my pan card is returned or undelivered details are given

                          Coupon no. U[protected]
                          Pancard no. Huips1164q
                          Name sushila sharma
                          Region western region
                          Adres
                          W/o chandrika prasad
                          1537/1 sai nagar vijay nagar chappar rampur, shankar shah nagar ward bhatauli jabalpur m. P 482008
                          Please kindly redispatch my pancard to my address.
                          +1 photos
                          Aug 12, 2017
                          Updated by diavandy
                          Please resend my pancard
                          Bcz of my pancard undelivered to home I have applied for newpan card.
                          Details are here.
                          Cupon no. A[protected]
                          Name SUSHILA SHARMA

                          Copy o[censored]ti status is attechted below

                          Please do something it is very urgent

                          pan card returned - Comment #2818086 - Image #0
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                            A
                            Amith Suresh Mali
                            from Bengaluru, Karnataka
                            Aug 11, 2017
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                            Address: Bangalore, Karnataka, 560064
                            Website: www.panind.com/track/track.php

                            I have applied for pancard two months ago. But i got a objection that my pan card is withheld for processing with the following reason :aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proof. So once again i have sent a clear copy of aadhar and dl but still the objection remains the same. Could you please clear the objection and further process my application.

                            Application coupon number:u[protected]
                            And id:am-[protected]n
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                              S
                              Saksham Azad Segra
                              from Pithoragarh, Uttarakhand
                              Aug 11, 2017
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                              Address: 110077

                              After applying for pan card online, i speed posted the application form along with the required documents i. E. 2 self attested photographs and address verification (Adhaar card). But since in all the fields which required me to input an id-card i entered adhaar card, therefore i only sent a single copy for my adhaar card along with the application. Tried searching for my pan card status using my

                              Application number: u - n[protected]
                              The stauts that i get is as below:

                              Application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted.

                              Tried to contact on all three numbers of phone numbers provided by the new delhi pan center but it never connects.

                              New delhi pan center tel no:[protected]/[protected]
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                                S
                                subhajitchakraborty
                                from Kolkata, West Bengal
                                Aug 11, 2017
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                                Address: 700059
                                Website: trackpan.utiitsl

                                Uti infrastructure technology & services limited [utiitsl] — pan card returned undelivered
                                Dear sir/madam whoever it may be,
                                Myself moumita das, applied for a pan card which was issued by you in the number being djtpd8070e, delivery consignment/speed post number being ew[protected]in in the token no. As u[protected], beg to state you that my pan card returned undelivered on the date of 23/06/2017. Below i am providing my brother mr. Subhajit's phone number ([protected]) and email id ([protected]@gmail.com). If you require you may contact him at any point of time. I am also mentioning his address as "c/o bhabendra nath chakraborty, banani cooperative housing complex, rd-4/5, raghunathpur, flat no.-1, kolkata-700059". My pan card may please be delivered in this above-mentioned address with immediate effect.

                                Thanking you in anticipation for your kind hearted co-operation.
                                +1 photos
                                Application number n[protected] Re generate karne par OTP password nahi de raha hai
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                                  S
                                  subhajitchakraborty
                                  from Kolkata, West Bengal
                                  Aug 11, 2017
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                                  Address: 700059
                                  Website: www.trackpan.utiitsl.com/PANONLINE/#forward

                                  Dear sir/madam whoever it may be,
                                  Myself moumita das, applied for a pan card which was issued by you in the number being djtpd8070e, delivery consignment/speed post number being ew[protected]in in the token no. As u[protected], beg to state you that my pan card returned undelivered on the date of 23/06/2017. Below i am providing my brother mr. Subhajit's phone number ([protected]) and email id ([protected]@gmail.com). If you require you may contact him at any point of time. I am also mentioning his address as "c/o bhabendra nath chakraborty, banani cooperative housing complex, rd-4/5, raghunathpur, flat no.-1, kolkata-700059". My pan card may please be delivered in this above-mentioned address with immediate effect.

                                  Thanking you in anticipation for your kind hearted co-operation.
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                                    Sai Sathish Gummagatta
                                    from Bengaluru, Karnataka
                                    Aug 10, 2017
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                                    Address: Anantapur, Andhra Pradesh, 515110

                                    Dear customer support team,

                                    My name is sai sathish gummagatta, i applied for pan card a month ago. When i had been tracked my application status it is showing :

                                    Status: your application is with held for processing.

                                    Objection reason: objection marked [ invalid uid verification flag].

                                    I need my pan card as early as possible. Please suggest me with the relevant course of actions and procedures to clearance of objections regarding my pan card application.
                                    I'm eagerly waiting for your response. Please provide your suggestions as early as soon.
                                    Thanking you.

                                    Regards
                                    G. Sai sathish.
                                    +2 photos
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                                      A
                                      ashwanidv100
                                      from Noida, Uttar Pradesh
                                      Aug 10, 2017
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                                      I have applied for a new PAN Card in the name of ASHWANI KUMAR which dispatched to my home for a long time. I am tracking my Consignment through the Consignment number but now it's more than a month it is only showing that "Item bagged to RAMNAGAR". It still doesn't deliver to my home address.

                                      Therefore, I requesting you resend my PAN Card to the same address and I mentioned my details below.

                                      Application Coupon number: U[protected]
                                      Applicant Name: ASHWANI KUMAR
                                      Status: YOUR APPLICATION IS PROCESSED SUCCESSFULLY
                                      PAN [ FMJPK8710B ] CARD DISPATCHED THROUGH REGISTERED POST VIDE CONSIGNMENT NO RM[protected]IN ON 25/05/2017.
                                      Region: NORTHERN REGION
                                      Consignment Number: RM[protected]IN
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