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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 45

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A
AIYUB CHOUDHARY
from Bengaluru, Karnataka
Aug 18, 2017
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Address: 380001

I was applied for pan card 11th july 2017 and number provided by it department but till date my pan card is not generated.

As per utils side, my new pan card no. Dxipp8872b in favour of mr. Ansabkhan pathan. I'm work in pvt ltd company they asked me every day where is your pan card, from last 2 months he gave me salary with cheques and this time they told me, you can't submit your pan number then we hold your salary.

Plz help me i need salary urgent.
This is my number
[protected]
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    st van rithan
    from Chengalpattu, Tamil Nadu
    Aug 18, 2017
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    Address: 638315

    Hi, i am unable to register my pan no ; acppt8890a for e - filling,
    While i try i get"pan does not exist" like that only i get, i tried many ways the same"pan does not exist" i get and i don't know how to solve this issue. I tried by changing surname first name and middle name etc and all combination i tried i get the same result "pan does not exist" so iam unable to do e-filling
    Kindly help to resolve my issue
    Thank you
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      K
      kian
      from Delhi, Delhi
      Aug 17, 2017
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      non receipt of corrected pan aztps1355a

      1. I applied for correction in pan data vide coupon[protected] but new pan card ifups1397d issued and now held up being marked by it deptt as dupl for core update. This was cancelled online vide complaint 95216202 dt 08 aug 17 besides physical surrender of dupl card ifups1397d at ito karnal (Haryana) vide letter dated 16 aug17 duly receipted, copy att for info pl. Now kindly remove the obsn raised by it deptt and issue me my pan aztps1355a...
      +1 photos
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      P
      putul kumari
      from Hojai, Assam
      Aug 17, 2017
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      Address: 843101

      Dear customer support team,

      My name is anuj kumar, i applied for pan card two month ago. When i had been tracked my application status it is showing :

      Status application is withheld for processing.
      Marked for objection - objection reason pending for uid authentication. Reauthenticate

      I need my pan card as early as possible. Please suggest me with the relevant course of actions and procedures to clearance of objections regarding my pan card application.
      I'm eagerly waiting for your response. Please provide your suggestions as early as soon.
      Thanking you.

      Regards
      Anuj kumar.
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        S
        Samir Dalei
        from Kolkata, West Bengal
        Aug 17, 2017
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        Address: 767033

        I had applied for pan on 24th june with application coupon number u[protected] from panindia.com. It charged me rs.1020 for the same which is for the outside india case. And even i wanted to apply for nsdl but they put it in uti. Till now i did not get my pan no. It shows as withheld for processing. I want my money refund. I want panindia.com to be sued for fraud.
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          N
          nisharomy
          from Mumbai, Maharashtra
          Aug 17, 2017
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          Address: 400063

          My pan application no[protected] and coupon code[protected]. Application done for change in name in my existing pan due to my marriage. When i checked in uti site for tracking in pan card application status, objection in site shows name of my father mismatch. But in mismatch details fathers name shows same as of itd data and application data — varghese kunjuvareed meledath —

          After marriage my name is smt nisha romy, as my husband name is romy.
          Pl do the needful and process my pan as early as possible. I could not file my it return because of non receipt of renewed pan card, moreover i was undergoing through maternity leave.
          With regards,
          Smt: nisha romy. Ayipm6122b
          Hi, Mrs. Romy,

          Just saw your complaint on this portal & checked details at UTI website and found that your father name with Income Tax Department is not same as you might have overlooked it.

          There is an 'A' in your father's name MELEDATH (See the attached snap shot provided).

          Thought to help you in this regards.

          Am into consultancy & liaison services for most of documentation work.

          Warm Regards,

          Kuldeep Singh
          [protected]
          [protected]@gmail.com

          new pan card not received after changing my name due to marriage-ayipm6122b - Comment #2821628 - Image #0
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            J
            Jaya Tendulkar
            from Mangalore, Karnataka
            Aug 17, 2017
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            Uti infrastructure technology & services limited [utiitsl] — ref #: q[protected]

            1 review
            Ja jaya tendulkar on aug 16, 2017 mark as resolved

            Applied for pan correction today, once i made the payment system got stuck. When i tried to check using https://www.myutiitsl.com/PAN_ONLINE/reGeneratePANApp it shows "application not found.

            I have sent an email to [protected]@utiitsl.com on the same.

            Trying to figure out a resolution.

            Ref #: q[protected]

            Any help is greatly appreciated.

            Thanks
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              T
              tarangkathrotia
              from Pune, Maharashtra
              Aug 17, 2017
              Resolved
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              Resolved

              Address: Ahmedabad, Gujarat, 382350
              Website: [email protected]

              Respected sir,
              I have submitted online application form for issuing new pancard of my daughter ‘preya kathrotia’ as a “minor” with all required documents,
              But processing is held due to reason of “poi/podb/poa cannot be blank”.
              Application no.: u - n[protected]
              Application type: for new pancard (49a) as a resident indian
              Objection reason objection marked - [poi/podb/poa cannot be blank]

              I had submitted all the “poi/podb/poa” proofs regarding the application of “minor” as well as of “representative assesse”
              I am trying to contact for that concern, but i can’t get contact from telephone number.
              Kindly help me for resolve the same.
              I had already submitted proof with application form as mentioned below:
              1) birth certificate: preya kathrotia (Of minor) (Podb)
              2) adhhar card: preya kathrotia (Of minor) (Poi /podb/ poa)
              3) licence and pan card: tarang kathrotia (As a representative assesse) (Poi)
              4) adhhar card: tarang kathrotia (As a representative assesse) (Poi and poa)

              I had submitted all the “poi/podb/poa” proofs regarding the application.
              Pan pdc incharge – mumbai region
              Uti infrastructure technology and services limited,
              Plot no. - 3,
              Sector – 11, cbd belapur,
              Navi mumbai -400614
              Tel no. : +[protected], 67931301, 67931302, 67931303, 67931304
              Fax:[protected]
              Email: utiitsl. [protected]@utiitsl.com

              Pease find attachment for the reference of application.

              It’s my humble request to you for resolve.

              Thanks & regards
              Tarang kathrotia
              +91 [protected]
              Tarang. [protected]@gmail.com
              Feb 11, 2020
              Complaint marked as Resolved 
              OK
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                J
                Jaya Tendulkar
                from Mangalore, Karnataka
                Aug 16, 2017
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                Applied for pan correction today, once i made the payment system got stuck. When i tried to check using https://www.myutiitsl.com/PAN_ONLINE/reGeneratePANApp it shows "application not found.

                I have sent an email to [protected]@utiitsl.com on the same.

                Trying to figure out a resolution.

                Ref #: q[protected]

                Any help is greatly appreciated.

                Thanks
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                  P
                  pankaj suyal
                  from Ramnagar, Uttarakhand
                  Aug 15, 2017
                  Resolved
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                  Resolved

                  Website: www.utiitsl.com

                  Name-pankaj
                  coupan code[protected]
                  i applied 26 april 2017 but until pan card is not received me and when i check status on utitsl website this is not show status please give me information of my pan card instantly because now become more than three months while pan card is not received me and you check process of my pan card that why do not dispatched my pan card
                  thanks
                  Dec 24, 2017
                  Complaint marked as Resolved 
                  UTI say to me with reference your query neceesary action would be taken at our end but more than three months and no action and no response to me by UTIITSL my pan card is not received me.
                  Sep 05, 2017
                  Updated by pankaj suyal
                  my complain is not resolve last 20 days please give me inform instantly
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                    T
                    tarangkathrotia
                    from Pune, Maharashtra
                    Aug 14, 2017
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                    Address: Ahmedabad, Gujarat, 382350

                    Respected Sir,
                    I have submitted online application form for issuing new PANCARD of my Daughter ‘PREYA KATHROTIA’ as a “MINOR” with all required documents,
                    But processing is held due to reason of “Invalid UID Verification flag”.
                    I am trying to contact for that concern, but I can’t get contact from telephone number.
                    Kindly help me for resolve the same.

                    I had already submitted proof with application form as mentioned below:
                    1) Birth certificate: PREYA KATHROTIA (of MINOR)
                    2) ADHHAR CARD: PREYA KATHROTIA (of MINOR)
                    3) Licence and PAN CARD: TARANG KATHROTIA (As A Representative Assesse)
                    4) ADHHAR CARD: TARANG KATHROTIA (As A Representative Assesse)

                    Pease find attachment for the reference of application.
                    Application No.: U- N[protected]
                    Application Type: For New PANCARD (49A) as a Resident Indian
                    Objection Reason Objection marked - [Invalid UID Verification Flag]
                    PAN PDC Incharge – Mumbai Region
                    UTI Infrastructure Technology and Services Limited,
                    Plot No. - 3,
                    Sector – 11, CBD Belapur,
                    Navi Mumbai -400614
                    Tel No. : +[protected], 67931301, 67931302, 67931303, 67931304
                    Fax:[protected]
                    Email: utiitsl.[protected]@utiitsl.com

                    It’s my humble request to you for resolve.

                    Thanks & Regards
                    Tarang Kathrotia
                    +91 [protected]
                    tarang.[protected]@gmail.com
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                      C
                      cagarwal
                      from Mumbai, Maharashtra
                      Aug 14, 2017
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                      Address: 400101
                      Website: UTIITSL

                      This application was submitted on 30.06.2017 and even after one and half month this is not closed from yr end.
                      Our Prime Minister talks about DIGITAL INDIA and increasing efficiency but the SPEED at which you people are working force me to believe that PM will never become successful in his vision even after 2025.
                      Please do not give PROTOTYPE reply by doing COPY and PASTE same sentences as well as without verifying the records and committing the date by which this will get closed.
                      I am firmly believing that its ORGANISATIONAL INEFFICIENCIES leading delay in concluding this small work and it do not take such a longer time.
                      Please provide me the mail id of some senior officials to whom i can speak to WRITE a mail for future improvement.
                      Alternatively, u can reach to me on my mobile no. [protected].
                      As per today's status, it is mentioned that " YOUR APPLICATION IS UNDER PROCESSING, REQUEST UPDATION RECEIVED FROM INCOME TAX DEPARTMENT".
                      Kindly extend your support on priority updation from your end so as to link PAN and AADHAR to file the Income tax return for which today is the last date.
                      I am sorry to state that I have made BIG MISTAKE by submitting PAN Correction application to UTIITSL from where there is no response except mails are getting exchanged and forwarded from one mail id to other mail ids (earlier the word used to DESK but now since its not hard copy so rather than using word DESK to DESK, we use to say one mail id to other mail id) without having any body's OWNERSHIP and RESPONSIBILITY. IT looks like employees are also FRUSTRATED since they have been HUMILIATED by customers due to work is not happening even after considerable time have ELAPSED.

                      What is most SURPRISING is other service provider like KARVY are able to do the PAN correction within a week or 10 days for which UTIITSL is taking more than 2-3 months and that too also without having proper response from them so its the mistake by CUSTOMER who is approaching UTIITSL for PAN Card correction.

                      However, it is advisable that i[censored]TIITSL is unable to handle this work EFFICIENTLY due to their INCAPABILITY than they should GIVE UP this work and inform the IT dept. or concerned govt. agency who have assigned them this IMPORTANT responsibility of our country since thousands of customers are suffering due to these IN CAPABILITIES and INEFFICIENCIES.

                      This mail was marked to senior most persons of the UTIITSL with the understanding that if they are not AWARE as what is REALLY going on in their organisation than this mail will make them aware and it will further help them to take necessary correction action on priority so that thousands of customers like me who are suffering will be saved from this pain. mental agony and harresment.

                      Please let me know in case i can move my new application to any other service provider.
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                        Y
                        yatin saini
                        from Gurgaon, Haryana
                        Aug 14, 2017
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                        delay in process of pan card

                        Website: www.utiitsl.com/UTIITSL_SITE/pan

                        Respected sir,
                        I have submitted online application form dated 24 july 2017 for new pancard with all required documents,
                        But processing is held and still showing status "Application is verified and is under processing”.
                        I am trying to contact for that concern, but i can’t get contact from telephone number.
                        Kindly help me for resolve the same.

                        MY PAN Card Application Status
                        Application...
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                        G
                        from Delhi, Delhi
                        Aug 14, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201001

                        I am simran gupta and submit my pants corrections application on 30 June 17 wide acknowledgement number [protected]. It is 45 days has passed but data not updated still. Due to this I am unable to link my aadhar card and also not able to file my ITR. You are requested to look into the matter and follow up with income tax pan issue and utiitsl.com departments.
                        My email id is gaurav.[protected]@gmail.com and contact details are [protected], [protected].
                        Regards
                        Simran gupta
                        House no 17, 2nd floor, Ramnagar, Ghaziabad UP 201001
                        +1 photos
                        Sir
                        I want say to you with respect that my pan card coupan number is[protected] and pan card number is FQPPK2395A is not delivery from date 09/07/2017 in dhanbad much consignment no is RM[protected]IN please sir This is very necessary for me so please send my card...

                        delay in updation of date of birth in pan amapg2299p - Comment #2820438 - Image #0
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                          S
                          subhajitchakraborty
                          from Kolkata, West Bengal
                          Aug 14, 2017
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                          Address: 700059
                          Website: UTIITSL

                          My name : moumita das
                          Pan card : djtpd8070e
                          Returned undelivered.
                          Post office consignment no. : ew[protected]in
                          Application coupon no.: u[protected]
                          Contact no. Of my brother : [protected] / [protected].
                          Name of my brother : subhajit chakraborty
                          Address to which pan card will be delivered:
                          Banani cooperative housing complex, rd-4/5, flat no.-1, kolkata-700059.
                          Email id - [protected]@gmail.com.
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                            A
                            Ashwani Gupta Gupta
                            from Bathinda, Punjab
                            Aug 12, 2017
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                            Address: Ludhiana, Punjab, 141007

                            Applied for correction the name and date of birth on 28.06.17 vide coupon no,[protected] of pan no ajnpb7196c
                            Name. Kawaljit bedi instead of kanwaljit bedi
                            Dob. 17/01/1978 instead of 17/01/1977 other information are same
                            But till date not received any information from your side.
                            Pl correct the name and dob so that i link with adhar card file itr for a y 2017-18 in time.
                            I have appiled for a pancard in 19/7/2017
                            But check the status shown incomplete

                            for correction the name and date of birth - Comment #2818703 - Image #0
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                              D
                              diavandy
                              from Mundi, Madhya Pradesh
                              Aug 12, 2017
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                              Address: Jabalpur, Madhya Pradesh, 482008
                              Website: Www.uti.com

                              I would like to inform you that my pan card is returned or undelivered details are given

                              Coupon no. U[protected]
                              Pancard no. Huips1164q
                              Name sushila sharma
                              Region western region
                              Adres
                              W/o chandrika prasad
                              1537/1 sai nagar vijay nagar chappar rampur, shankar shah nagar ward bhatauli jabalpur m. P 482008
                              Please kindly redispatch my pancard to my address.
                              +1 photos
                              Aug 12, 2017
                              Updated by diavandy
                              Please resend my pancard
                              Bcz of my pancard undelivered to home I have applied for newpan card.
                              Details are here.
                              Cupon no. A[protected]
                              Name SUSHILA SHARMA

                              Copy o[censored]ti status is attechted below

                              Please do something it is very urgent

                              pan card returned - Comment #2818086 - Image #0
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                                A
                                Amith Suresh Mali
                                from Bengaluru, Karnataka
                                Aug 11, 2017
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                                Address: Bangalore, Karnataka, 560064
                                Website: www.panind.com/track/track.php

                                I have applied for pancard two months ago. But i got a objection that my pan card is withheld for processing with the following reason :aadhaar matched using demographic details (Partial). The application will be processed on submission of valid documentary proof. So once again i have sent a clear copy of aadhar and dl but still the objection remains the same. Could you please clear the objection and further process my application.

                                Application coupon number:u[protected]
                                And id:am-[protected]n
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                                  S
                                  Saksham Azad Segra
                                  from Pithoragarh, Uttarakhand
                                  Aug 11, 2017
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                                  Address: 110077

                                  After applying for pan card online, i speed posted the application form along with the required documents i. E. 2 self attested photographs and address verification (Adhaar card). But since in all the fields which required me to input an id-card i entered adhaar card, therefore i only sent a single copy for my adhaar card along with the application. Tried searching for my pan card status using my

                                  Application number: u - n[protected]
                                  The stauts that i get is as below:

                                  Application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted.

                                  Tried to contact on all three numbers of phone numbers provided by the new delhi pan center but it never connects.

                                  New delhi pan center tel no:[protected]/[protected]
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                                    S
                                    subhajitchakraborty
                                    from Kolkata, West Bengal
                                    Aug 11, 2017
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                                    Address: 700059
                                    Website: trackpan.utiitsl

                                    Uti infrastructure technology & services limited [utiitsl] — pan card returned undelivered
                                    Dear sir/madam whoever it may be,
                                    Myself moumita das, applied for a pan card which was issued by you in the number being djtpd8070e, delivery consignment/speed post number being ew[protected]in in the token no. As u[protected], beg to state you that my pan card returned undelivered on the date of 23/06/2017. Below i am providing my brother mr. Subhajit's phone number ([protected]) and email id ([protected]@gmail.com). If you require you may contact him at any point of time. I am also mentioning his address as "c/o bhabendra nath chakraborty, banani cooperative housing complex, rd-4/5, raghunathpur, flat no.-1, kolkata-700059". My pan card may please be delivered in this above-mentioned address with immediate effect.

                                    Thanking you in anticipation for your kind hearted co-operation.
                                    +1 photos
                                    Application number n[protected] Re generate karne par OTP password nahi de raha hai
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