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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

www.utiitsl.com

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Updated: Dec 29, 2025

Complaints 1515

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270

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1245

So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝

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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 58

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Address: Panchmahal, Gujarat, 389260

Website: www.trackpan.utiitsl.com

Please solw my problem sir my old distric is panchmahal and new distric is mahisagar(lunawada) sir so now utiisl is for in traking detail AO Details not valid
please sole my probleb sir this my releted frinds list sir
1.U-N[protected]
2.U-N[protected]
3U-N[protected]
4.U-N[protected]
5.-U-N[protected]
6U-N[protected]
7.U-N[protected]
8.U-N[protected]
9.U-N[protected]
10.U-N[protected]
11.U-N[protected]
12.-U-N[protected]
14.-U-N[protected]

Feb 13, 2017

Complaint marked as Resolved

my email:- [email protected]

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H

Hema Hemu

from Gajuwaka, Andhra Pradesh

Feb 13, 2017

I didnt receive my pancard yet
i applied in october 10th 2016
my pan no is BFYPJ0064B
please send me fast

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Website: www.trackpan.utiitsl.com/PANONLINE/trackApp

Sirs,

UTI Coupon No.[protected]As per EMudhra Mail)

Sir i am ANGURAJ KAMARAJ from Karur, Tamil Nadu. I had applied PAN Card correction through eMudhra Limited (PAN Services) on 29/12/2016 (EMudhra Application Ref No.[protected] dt.29/12/2016) and the same was approved by them on 04/02/2017. Received the mail stated that the application has been forwarded to UTI-ITSL for further processing on 04/02/2017 vide Coupon Number.[protected]. While checking the status of my application with UTI-ITSL website it shows that “Record not found”. Kindly looking to this and do the needful.

Mar 3, 2017

Complaint marked as Resolved

Today i got an update from UTIITSL dept as "Application is Under processing and verified for PAN allotment".

Feb 25, 2017

Updated by angucool No update. Same status as above. Its about 15 days over after submitting document to UTIITSL through Emudhra.

Mar 22, 2017

Updated by angucool Finally received PAN card on 21/03/2017

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O

Official Use

from Kalaikunda, West Bengal

Feb 13, 2017

Dear Sir/ Madam, I have applied for a new PAN card, but unfortunately I could not take a print out of the acknowledgement form. Request you to please e-mail me my acknowledgement form at your earliest. My details are as follows,

Email id : [protected]@gmail.com
coupon number : U-N[protected]

K

kaunhoonmain

May 22, 2017

Dear sir,
Please be advised myself SUNIL KUMAR applied for pan card on 24.04.2017 from Ranchi, Jharkhand. I was allotted coupon no[protected].
Till date when i checked its staus it showed Record not found.
Please expedite the process and please update the status whats going on.
It is urgent requirement for my salary to be credited in my account.

J

Jaya Tendulkar

from Mangalore, Karnataka

Aug 16, 2017

Applied for PAN correction today, once I made the payment system got stuck. When I tried to check using https://www.myutiitsl.com/PAN_ONLINE/reGeneratePANApp it shows "Application not found.

I have sent an email to [protected]@utiitsl.com on the same.

trying to figure out a resolution.

Ref #: Q[protected]

Any help is greatly appreciated.

Thanks

V

Veer3164

from Noida, Uttar Pradesh

Oct 8, 2017

Dear Sir,
I Karan Veer had applied for the PAN Card on 27/08/2017. When I tried to track the status of the application it is showing 'Record Not Found'.
My details are as follows:
Name-Karan Veer
Application no is- Q[protected]
Email [protected]@gmail.com

V

Vinod S. Menon

from Bengaluru, Karnataka

Oct 12, 2017

Hii Sir I applied for a pan card on 16/09/2017 through Utiisl . It's almost 1 month still when I check the status it is showing Record not Found. I got a job in a reputed financial institution and they insisted that without pan No I can't join in the organisation..Please help me out and provide me with a solution..

Coupon No[protected]

Any info pls contact

Email: [protected]@gmail.com

Mob: [protected]

S

Sathish81196

from Chennai, Tamil Nadu

Dec 6, 2017

Hii Sir I applied for a pan card on 30/11/2017 through Utiisl . when I check the status it is showing Record not Found. I got a job in (CTS) but they are not processing my OFFER LETTER because of PAN CARD NO.I can't join in the organisation.. Please help me.This job is so important to me .Please help me out and provide me with a solution..

Coupon No :[protected]

Any info pls contact

Email: [protected]@gmail.com

Mob: [protected]

Arthifan

from Hyderabad, Telangana

Apr 4, 2018

Cupon Number : N[protected]
Name : Chinta la Lakshmi
Tracking status : Record Not Found
Regenerate 49 A
Cupon Number : N[protected]
Date Of Birth :[protected]
Record Open
But Traking Status : Record Not Found
Plise Traking My Application

H

Harshitha Naik

from Bengaluru, Karnataka

Jul 2, 2018

Respected Sir/ Madam
I applied for PAN through a service center at Hubballi, Karnataka. I received an e-mail with the acknowledgement slip referring to UTIITSL on 14th June. I am trying to track the application status since 3 days but I get "Record not found". Please look into this issue as it has been over 15 days since I received the acknowledgement. My joining date to the company is 9th July, and before that I need my online copy of PAN at least. Please consider this as very urgent and kindly solve the issue.
Thank You.
UTIITSL Application Number:[protected]
PAN Service Center Code: G[protected]

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Address: 603002

While applying the PAN card through online using UTIITSL website, i made the payment in online but the transaction got failed and the amount got deducted from my bank account. I have confirmed with the payment gateway that the transaction was successfully processed from their end. Kindly look into this and refund the same. Thanks in advance. I have sent mails to the respective branch lot many times but i haven't received even a single reply. It would be great if you can help me in any ways

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Address: Ghaziabad, Uttar Pradesh, 201009

Hello sir,
I have not received my pan card. I have registered for pan card in date 29.05.2015
So i requested on you sir please send my pan card in my address.

My address : Hno.445 near silvercity mall yadav nagar lal kuan ghaziabad
My name: BABLU SINGH s/o mr. Soran singh
My pan no: GDBPS0483k
My phone no.: [protected]

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Address: New Delhi, Delhi, 110096

Application no : N[protected],
Status : Application is withheld for processing
Objection Reason : DOB proof required.
Dear sir / ma'am I've applied for the pan card with above application no : N[protected], but around after a week application status is objection : DOB proof required, but I've already submitted my aadhar card along with my application and I also filled aadhar no in application form. Please help me and guide me what to do now

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V

Vîshwås Vîshü

from Bengaluru, Karnataka

Feb 8, 2017

This is my pan card acknowledgment num[protected]
It's status is" APPLICATION HAS BEEN MARKED FOR DUPLICATE VERIFICATION AND IS UNDER CLEARANCE" from last two weeks so can I get the reason and solution for this and please make my pan card reach me soon

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Address: Jamui, Bihar, RUCHI

Website: [email protected]

MY PAN CARD HAS BEEN RETURNED UN DELIVERED
APPLICANT NAME :RUCHI KUMARI
COUPON NO.A[protected]
PAN CARD NO.ERNPK2041B
PLS RE SEND MY CARD AS SOON AS POSSIBLE TO THE SAME ADDRESS
OR LET ME KNOW WHERE FROM I CAN COLLECT IT
PANApply Change/CorrectionPAN ObjectionTrack PANDashboard MISGrievance RedressalOther Services
Application Date
Application Coupon number Application Type
Applicant Name
Status
Region
U -
Payment Done toDate of processing UTIITSLat UTIITSL
RUCHI KUMARI
EASTERN REGION
PAN Application Detail
A[protected]
For new PAN Card (Form 49A) as a Resident Indian
Back
Stage wise/Processing wise details
Stage wise/Processing wise details
Your PAN Card Application Status
YOUR PAN [ ERNPK2041B ] CARD RETURNED UNDELIVERED PL CONTACT MUMBAI REGIONAL OFFICE.

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Address: Sirohi, Rajasthan, 307511

REF : 1. My on-line PAN Application No: N1144328 Dt, 07/01/2017. I have applied on-line for a new PAN card in the REF1.above .I have paid Rs.107/- by using my CBI DEBIT CARD @2.25 P.M on 07/01/2017. After make Payment, for a long time. system plays blank form. So, I cant' take print out. On that day I have applied another PAN Application No: N[protected] Dt, 07/01/2017 .I have paid Rs.107/- by using my CBI DEBIT CARD @3.36 P.M on 07/01/2017. same problem has been faced. Hence I request to refund the amount Debited from my A/c of Rs.107 + 107 for the Ref.1&2 for failing PAN Application.

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A

anilkrp

from Delhi, Delhi

Jan 10, 2017

Dear all,

please note company has dispatched my parcel dt on 26/12/016 and provide me parcel tracking detal as per below
tracking no. EQ[protected]IN
and i am tracking daily but still not found any detail please arrange me correct information
my mob. no. [protected]

regards
anil

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Address: 629175

Website: www.utiitsl.com/UTIITSL_SITE

I have applied for correction in my initial in PAN card along with Aadhar card for verification. While checking status I am getting below message.
How should I proceed to get resolved this?

Objection Reason Objection marked - [ UID Authentication Mismatch and POI/POA/PDOB proof given as copy of AADHAAR ]. - Application will be processed after deleting AADHAAR, provided valid POI/POA/PODOB other than AADHAAR copy are submitted/attached with this PAN application.

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K

Kamal Waraich

from Mohali, Punjab

Jan 6, 2017

I manjit kaur, i have filled my correction form pan card. I have deposit my fees is 107rs. This is deducted form my account. The transaction no. Is txn#[protected]. But i have check my status which show i have no deposit my fees. Please my status and update my application. My coupon no. Is q[protected]

S

Subrat Barman

from Margherita, Arunachal Pradesh

Jan 13, 2017

Sir,
With due respect I beg to state you that I applied for pan card on 09/11/2016 bearing pan no. CPEPB0830A. But I have not got the pan card yet. So, i request you kindly to take necessary action on the same.

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Address: 600042

Website: www.utiitsl.com/UTIITSL_SITE/site/pan

This is to inform you that I, Tushar Kumar Singh, Application No.: N[protected], have made a complete payment of Rs 107 that has been debited from my account but following that I am unable to regenerate the form. ON going to the "Regenerate form" option I get a message stating "There is some problem. Try again later." I have been retrying for quite some time now but for no result. I am in sheer need of my PAN card so I request you to look into this matter and reply asap as to what can I do in this regard.

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D

Darshan Wajare

from Pauni, Maharashtra

Jan 30, 2017

Dear sir /Madam,

I have submitted application of my sister KALYANI WAJARE COUPON NO[protected] AT NAGPUR ON 02 JAN 2017. Still not give pan no. Same I have applied in NSDL for my mother they allot pan no within 10 days.. If NSDL give pan no in 10 days so why not UTI PROVIDE. It's very urgent please allot pan no on urgently.

Thanks

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Address: 560057

Website: www.myutiitsl.com/PAN_ONLINE/PANTrackerSearch.action#

Hi Team,
I had raised a request for reissue of duplicate Pan card with baring the coupon no[protected] by a local agent. Now when i checked the status in the uti portal its saying Objection marked - [ NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA, FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ]. but when clicked the link the data is same in the application and in the ITD but the gender is not mentioned in the ITD.
Kindly advice if i need to submit any specified document to resolve the issue.
For clarity attaching the screen shot of the same.

Jan 14, 2017

g.16nov's response I have pay 107/- through sbi net banking for PAN card correction fee application number U-Q[protected].but i have not received transaction id. It show again "Make payment".

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G

g.16nov

from Dimapur, Assam

Jan 16, 2017

I have pay 107/- through sbi net banking for PAN card correction fee application number U-Q[protected].but i have not received transaction id. It show again "Make payment".

R

rashidamoiz

from Mumbai, Maharashtra

Jan 17, 2017

I have not received my Pan Card My Application Number U[protected]
Name : NISREEN KAYAMALI KACHWALA
Status PAN EUPPK4543D IS ALLOTTED
CARD IS UNDER PRINTING

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Address: Mumbai City, Maharashtra, 400614

Website: www.utiitsl.com

Dear Sir

Please note the below details
Date of Incident:[protected]
Application Coupon number U - N[protected]
Application Type For new PAN Card (Form 49A) as a Resident Indian
Applicant Name BASANTI RATH
Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
Region WESTERN REGION
Objection Reason Objection marked - [ AO Details not valid ].
Please solve this issues.
br...

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Address: Thane, Maharashtra

Website: www.utiitsl.com/UTIITSL_SITE

Pan card issued to me in october first week (CPWPD2274J), coupon no (U-G[protected] was not delivered as i was out of town. Have sent written request throu my agent for delivery at the same address again. But have not yet received any communication about the same. All my bank activities are on the hold as i have turned major now and have to get my accounts activated by submitting my pan card. Pls arrange to send my pan card on the address mentioned in the application form, at the earliest.

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Address: Chennai, Tamil Nadu

Sir,

I have applied for Correction/Change in PAN card details through Samanta Communications Private Limited, Chennai vide Customer Code: A0888632 and Coupon No.[protected]. It has been intimated by M/s Samanta Communications Private Limited, Chennai on 01.12.2016 that my application has been filed with the authorities on 01-Dec-2016 and I should track the status of my application after 7/10 days on link http://www.myutiitsl.com/PAN_ONLINE/trackApp.

But till date no records are available on above link wrt. my application. You are requested to kindly look into the matter and do needful to process the case. I have paid requisite fee for the same.

Dec 18, 2016

Updated by gchaturvedi Sir,

I have applied for Correction/Change in PAN card details through Samanta Communications Private Limited, Chennai vide Customer Code: A0888632 and Coupon No.[protected]. It has been intimated by M/s Samanta Communications Private Limited, Chennai on 01.12.2016 that my application has been filed with the authorities on 01-Dec-2016 and I should track the status of my application after 7/10 days on link http://www.myutiitsl.com/PAN_ONLINE/trackApp.

But till date no records are available on above link wrt. my application. You are requested to kindly look into the matter and do needful to process the case. I have paid requisite fee for the same.

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Address: Ghaziabad, Uttar Pradesh, 201206

Website: PAN PDC Incharge - New Delhi region UTI Infrastructure Technology And Services Limited 1/28 Sunlight

I have applied online application for new card on 5 December 2016 and had submitted the fees with the online payment portal . But today on 17 December 2016, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection Reason marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .

My details are as:-

*NAME-KRISHAN GOPAL GOEL
*APPLICATION NO - N[protected]

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H

harl

from Vadodara, Gujarat

Dec 19, 2016

Sir,
my name is HARSH PATEL

it was get return back earlier and I had reapllied for it also but
my pan card not delivered yet, it's showing that your pand card returned and lying now at Mumbai office.

so what would I do now?

applicant no. is U[protected]

S

shubhabrata Patra

from Noida, Uttar Pradesh

Jul 29, 2017

+1

I have applied online application for new card on 15/07/17 and had submitted the fees with the online payment portal . But today on 29/07/17, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .
#NAME- SHUBHABRATA PATRA
#APPLICATION NO- N[protected]

S

Santanu Samadder

from Kolkata, West Bengal

Sep 28, 2017

I have applied online application for new card on 11/09/17 and had submitted the fees with the online payment portal . But today on 28/09/17, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .

#NAME- ASHIMA PAL
#APPLICATION NO- A[protected]
[protected]@yahoo.co.in

A

Arvind Dhakar

from Indore, Madhya Pradesh

Nov 2, 2017

Objection marked - [ AO Details not valid ]

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Address: Gwalior, Madhya Pradesh, 474001

We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at 020 - 2721
This message is displayed on my PAN status.what should I do now

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Address: Palamu, Jharkhand, 822102

Website: www.utiitsl.com

I applied for pan on 10-11-16. Now when i check the status of my pan card
It shows the message "verification pending due to dpr resolution".
There is an urgent need of the pan card as i have to produce it before state bank of india regarding my job.
So i kindly request you to take serious note in this regard.

Application no.-u-g[protected]
Pan no-etgps3301r...

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Address: Mumbai City, Maharashtra, 400067

Website: www.utiitsl.com

I sent my application for pan card along with documents a week ago to their. The status of my application online still reads document not received. I tried calling them regarding the problem but none of their 4 numbers connect. Neither have i got any reply to my complaint mail. I have tried everything short of marching in there with my application. I am worried that this just might be a scam. Is this the official government body for pan or just another agent service? Please help.

My application id is u-n00096972.

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S

sagarm89

from Vasai-Virar, Maharashtra

Dec 21, 2016

My New Pan 49A Application/Coupon no. U- N[protected].
Dear Sir, My New Pan 49A Application is Rejected So Please my New Pan payment amount Rs. 107.00 is refund my bank account in urgently.

Yours Applicant

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Address: 711316

Unfortunately, i am unable to get print out any acknowledgement no. nor any transaction no. for application of new pan, although has been done successfully. without acknowledgement no. i could not generate application form. therefore i humble request you to please provide me acknowledgement no. to my e-mail id:

Name: rupam bhowmick
Dob:[protected]
Phone:[protected]
Email: [protected]@gmail.com.

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S

Sreekumar Dakshina

from Kattuputtur, Tamil Nadu

Dec 15, 2016

N[protected]

i am file a application but a mistake that the application please refund the applicatin fee

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Address: New Delhi, Delhi, 110003

Website: [email protected]

My application coupon no: u[protected] was dispatched with speed post no: eq[protected]in recd in lodhi road post office, but due home locked, the consignment was send back to utiitsl delhi office. On 18/11/2016. Contacted on customer care, informed that the same has been recd back but the lodhi road office intimated that the same was send back to utiitsl office on 18/11/2016. Utiitsl customer care informed that for re-dispatch, request for re-dispatch.
So it is requested that my pan card may please be re-dispatch at the earliest.

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J

Jai Kumar Jain

Dec 15, 2016

Hello sir
My name is Manju. My PAN card is not recived on my home address,

my pan card number is - DCYPM9007C.

Kindly post my PAN Card to my brother address.
B.L.Jain
1-Ch-4, Housing Board,
PRATAP NAGAR, Jodhpur
Rajasthan- 342001
mob. [protected]

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Address: Jammu, Jammu and Kashmir, 180012

Website: www.utitsl.com, www.indiapost.gov.in

Please refer to the coupon number[protected] and tracking status of the same.
consignment was dispatched vide speed post C.No. RM[protected]IN dt. 31/10/2016 and not yet delivered.
This PAN card is urgently required by the department in which I am serving. Please look into the matter at the earliest. I can collect the same from the Post Office at Railway Station, Jammu my self. please arrenge to resend the same immediately.

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