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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 58

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T
THIRUMALAISAMY P
Feb 11, 2017
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Address: 603002

While applying the PAN card through online using UTIITSL website, i made the payment in online but the transaction got failed and the amount got deducted from my bank account. I have confirmed with the payment gateway that the transaction was successfully processed from their end. Kindly look into this and refund the same. Thanks in advance. I have sent mails to the respective branch lot many times but i haven't received even a single reply. It would be great if you can help me in any ways
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    Bagle
    from Delhi, Delhi
    Feb 7, 2017
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    Address: Ghaziabad, Uttar Pradesh, 201009

    Hello sir,
    I have not received my pan card. I have registered for pan card in date 29.05.2015
    So i requested on you sir please send my pan card in my address.

    My address : Hno.445 near silvercity mall yadav nagar lal kuan ghaziabad
    My name: BABLU SINGH s/o mr. Soran singh
    My pan no: GDBPS0483k
    My phone no.: [protected]
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      G
      Gaurav Chauhan.
      from Delhi, Delhi
      Feb 3, 2017
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      Address: New Delhi, Delhi, 110096

      Application no : N[protected],
      Status : Application is withheld for processing
      Objection Reason : DOB proof required.
      Dear sir / ma'am I've applied for the pan card with above application no : N[protected], but around after a week application status is objection : DOB proof required, but I've already submitted my aadhar card along with my application and I also filled aadhar no in application form. Please help me and guide me what to do now
      +1 photos
      This is my pan card acknowledgment num[protected]
      It's status is" APPLICATION HAS BEEN MARKED FOR DUPLICATE VERIFICATION AND IS UNDER CLEARANCE" from last two weeks so can I get the reason and solution for this and please make my pan card reach me soon

      Application is withheld for processing, Reason : DOB proof required - Comment #2655767 - Image #0
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        S
        subodh@kumar
        from Churachandpur, Manipur
        Jan 19, 2017
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        Address: Jamui, Bihar, RUCHI
        Website: [email protected]

        MY PAN CARD HAS BEEN RETURNED UN DELIVERED
        APPLICANT NAME :RUCHI KUMARI
        COUPON NO.A[protected]
        PAN CARD NO.ERNPK2041B
        PLS RE SEND MY CARD AS SOON AS POSSIBLE TO THE SAME ADDRESS
        OR LET ME KNOW WHERE FROM I CAN COLLECT IT
        PANApply Change/CorrectionPAN ObjectionTrack PANDashboard MISGrievance RedressalOther Services
        Application Date
        Application Coupon number Application Type
        Applicant Name
        Status
        Region
        U -
        Payment Done toDate of processing UTIITSLat UTIITSL
        RUCHI KUMARI
        EASTERN REGION
        PAN Application Detail
        A[protected]
        For new PAN Card (Form 49A) as a Resident Indian
        Back
        Stage wise/Processing wise details
        Stage wise/Processing wise details
        Your PAN Card Application Status
        YOUR PAN [ ERNPK2041B ] CARD RETURNED UNDELIVERED PL CONTACT MUMBAI REGIONAL OFFICE.
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          H
          Hs21
          from Abu Road, Rajasthan
          Jan 7, 2017
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          Address: Sirohi, Rajasthan, 307511

          REF : 1. My on-line PAN Application No: N1144328 Dt, 07/01/2017. I have applied on-line for a new PAN card in the REF1.above .I have paid Rs.107/- by using my CBI DEBIT CARD @2.25 P.M on 07/01/2017. After make Payment, for a long time. system plays blank form. So, I cant' take print out. On that day I have applied another PAN Application No: N[protected] Dt, 07/01/2017 .I have paid Rs.107/- by using my CBI DEBIT CARD @3.36 P.M on 07/01/2017. same problem has been faced. Hence I request to refund the amount Debited from my A/c of Rs.107 + 107 for the Ref.1&2 for failing PAN Application.
          Dear all,

          please note company has dispatched my parcel dt on 26/12/016 and provide me parcel tracking detal as per below
          tracking no. EQ[protected]IN
          and i am tracking daily but still not found any detail please arrange me correct information
          my mob. no. [protected]

          regards
          anil
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            G
            Gokul BJ
            from Chennai, Tamil Nadu
            Jan 3, 2017
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            Address: 629175
            Website: www.utiitsl.com/UTIITSL_SITE

            I have applied for correction in my initial in PAN card along with Aadhar card for verification. While checking status I am getting below message.
            How should I proceed to get resolved this?

            Objection Reason Objection marked - [ UID Authentication Mismatch and POI/POA/PDOB proof given as copy of AADHAAR ]. - Application will be processed after deleting AADHAAR, provided valid POI/POA/PODOB other than AADHAAR copy are submitted/attached with this PAN application.
            +1 photos
            I manjit kaur, i have filled my correction form pan card. I have deposit my fees is 107rs. This is deducted form my account. The transaction no. Is txn#[protected]. But i have check my status which show i have no deposit my fees. Please my status and update my application. My coupon no. Is q[protected]

            Pan card correction application is withheld for processing. - Comment #2633322 - Image #0
            Sir,
            With due respect I beg to state you that I applied for pan card on 09/11/2016 bearing pan no. CPEPB0830A. But I have not got the pan card yet. So, i request you kindly to take necessary action on the same.
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              S
              spunk
              from Chennai, Tamil Nadu
              Dec 31, 2016
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              Address: 600042
              Website: www.utiitsl.com/UTIITSL_SITE/site/pan

              This is to inform you that I, Tushar Kumar Singh, Application No.: N[protected], have made a complete payment of Rs 107 that has been debited from my account but following that I am unable to regenerate the form. ON going to the "Regenerate form" option I get a message stating "There is some problem. Try again later." I have been retrying for quite some time now but for no result. I am in sheer need of my PAN card so I request you to look into this matter and reply asap as to what can I do in this regard.
              Dear sir /Madam,

              I have submitted application of my sister KALYANI WAJARE COUPON NO[protected] AT NAGPUR ON 02 JAN 2017. Still not give pan no. Same I have applied in NSDL for my mother they allot pan no within 10 days.. If NSDL give pan no in 10 days so why not UTI PROVIDE. It's very urgent please allot pan no on urgently.

              Thanks
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                A
                anil7707
                Dec 28, 2016
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                Address: 560057
                Website: www.myutiitsl.com/PAN_ONLINE/PANTrackerSearch.action#

                Hi Team,
                I had raised a request for reissue of duplicate Pan card with baring the coupon no[protected] by a local agent. Now when i checked the status in the uti portal its saying Objection marked - [ NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA, FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ]. but when clicked the link the data is same in the application and in the ITD but the gender is not mentioned in the ITD.
                Kindly advice if i need to submit any specified document to resolve the issue.
                For clarity attaching the screen shot of the same.
                +1 photos
                Jan 14, 2017
                g.16nov's response
                I have pay 107/- through sbi net banking for PAN card correction fee application number U-Q[protected].but i have not received transaction id. It show again "Make payment".

                I have pay 107/- through sbi net banking for PAN card correction fee application number U-Q[protected].but i have not received transaction id. It show again "Make payment".

                With held my reissue of Lost Pan card due to Objection marked - Comment #2639572 - Image #0
                With held my reissue of Lost Pan card due to Objection marked - Comment #2639572 - Image #1
                I have not received my Pan Card My Application Number U[protected]
                Name : NISREEN KAYAMALI KACHWALA
                Status PAN EUPPK4543D IS ALLOTTED
                CARD IS UNDER PRINTING

                With held my reissue of Lost Pan card due to Objection marked - Comment #2640661 - Image #0
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                  R
                  Rajeshrath
                  from Surat, Gujarat
                  Dec 21, 2016
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                  Resolved

                  Application is withheld for processing

                  Address: Mumbai City, Maharashtra, 400614
                  Website: www.utiitsl.com

                  Dear Sir

                  Please note the below details
                  Date of Incident:[protected]
                  Application Coupon number U - N[protected]
                  Application Type For new PAN Card (Form 49A) as a Resident Indian
                  Applicant Name BASANTI RATH
                  Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                  Region WESTERN REGION
                  Objection Reason Objection marked - [ AO Details not valid ].
                  Please solve this issues.
                  br...
                  +1 photos
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                  M
                  Mira Deshpande
                  from Mumbai, Maharashtra
                  Dec 20, 2016
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                  Address: Thane, Maharashtra
                  Website: www.utiitsl.com/UTIITSL_SITE

                  Pan card issued to me in october first week (CPWPD2274J), coupon no (U-G[protected] was not delivered as i was out of town. Have sent written request throu my agent for delivery at the same address again. But have not yet received any communication about the same. All my bank activities are on the hold as i have turned major now and have to get my accounts activated by submitting my pan card. Pls arrange to send my pan card on the address mentioned in the application form, at the earliest.
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                    G
                    gchaturvedi
                    from Delhi, Delhi
                    Dec 18, 2016
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                    Address: Chennai, Tamil Nadu

                    Sir,

                    I have applied for Correction/Change in PAN card details through Samanta Communications Private Limited, Chennai vide Customer Code: A0888632 and Coupon No.[protected]. It has been intimated by M/s Samanta Communications Private Limited, Chennai on 01.12.2016 that my application has been filed with the authorities on 01-Dec-2016 and I should track the status of my application after 7/10 days on link http://www.myutiitsl.com/PAN_ONLINE/trackApp.

                    But till date no records are available on above link wrt. my application. You are requested to kindly look into the matter and do needful to process the case. I have paid requisite fee for the same.
                    Dec 18, 2016
                    Updated by gchaturvedi
                    Sir,

                    I have applied for Correction/Change in PAN card details through Samanta Communications Private Limited, Chennai vide Customer Code: A0888632 and Coupon No.[protected]. It has been intimated by M/s Samanta Communications Private Limited, Chennai on 01.12.2016 that my application has been filed with the authorities on 01-Dec-2016 and I should track the status of my application after 7/10 days on link http://www.myutiitsl.com/PAN_ONLINE/trackApp.

                    But till date no records are available on above link wrt. my application. You are requested to kindly look into the matter and do needful to process the case. I have paid requisite fee for the same.
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                      N
                      Nakul Kansal
                      from Gurgaon, Haryana
                      Dec 17, 2016
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                      Address: Ghaziabad, Uttar Pradesh, 201206
                      Website: PAN PDC Incharge - New Delhi region UTI Infrastructure Technology And Services Limited 1/28 Sunlight

                      I have applied online application for new card on 5 December 2016 and had submitted the fees with the online payment portal . But today on 17 December 2016, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection Reason marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .

                      My details are as:-

                      *NAME-KRISHAN GOPAL GOEL
                      *APPLICATION NO - N[protected]
                      Sir,
                      my name is HARSH PATEL

                      it was get return back earlier and I had reapllied for it also but
                      my pan card not delivered yet, it's showing that your pand card returned and lying now at Mumbai office.

                      so what would I do now?

                      applicant no. is U[protected]
                      I have applied online application for new card on 15/07/17 and had submitted the fees with the online payment portal . But today on 29/07/17, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .
                      #NAME- SHUBHABRATA PATRA
                      #APPLICATION NO- N[protected]

                      Objection marked - [ AO Details not valid ]. - Comment #2802588 - Image #0
                      I have applied online application for new card on 11/09/17 and had submitted the fees with the online payment portal . But today on 28/09/17, i have checked the status for PAN Card and it is showing as - YOUR APPLICATION IS WITHHELD FOR PROCESSING. and Objection marked - [ AO Details not valid ]. I am having requirement of PAN CARD so please process my application as soon as possible .

                      #NAME- ASHIMA PAL
                      #APPLICATION NO- A[protected]
                      [protected]@yahoo.co.in

                      Objection marked - [ AO Details not valid ]. - Comment #2867217 - Image #0
                      Objection marked - [ AO Details not valid ]
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                        N
                        Nirbhay K Bisoriya
                        from Gwalior, Madhya Pradesh
                        Dec 12, 2016
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                        Address: Gwalior, Madhya Pradesh, 474001

                        We have not yet received the supporting documents with respect to your PAN application. Kindly submit the requisite documents to NSDL to enable us to process your PAN application at the earliest. For further details, please read the guidelines and instructions or contact TIN Call Center at 020 - 2721
                        This message is displayed on my PAN status.what should I do now
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                          A
                          avcek
                          Dec 5, 2016
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                          Pan verification

                          Address: Palamu, Jharkhand, 822102
                          Website: www.utiitsl.com

                          I applied for pan on 10-11-16. Now when i check the status of my pan card
                          It shows the message "verification pending due to dpr resolution".
                          There is an urgent need of the pan card as i have to produce it before state bank of india regarding my job.
                          So i kindly request you to take serious note in this regard.

                          Application no.-u-g[protected]
                          Pan no-etgps3301r...
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                          N
                          noumin23
                          from Mumbai, Maharashtra
                          Dec 2, 2016
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                          Address: Mumbai City, Maharashtra, 400067
                          Website: www.utiitsl.com

                          I sent my application for pan card along with documents a week ago to their. The status of my application online still reads document not received. I tried calling them regarding the problem but none of their 4 numbers connect. Neither have i got any reply to my complaint mail. I have tried everything short of marching in there with my application. I am worried that this just might be a scam. Is this the official government body for pan or just another agent service? Please help.

                          My application id is u-n00096972.
                          My New Pan 49A Application/Coupon no. U- N[protected].
                          Dear Sir, My New Pan 49A Application is Rejected So Please my New Pan payment amount Rs. 107.00 is refund my bank account in urgently.

                          Yours Applicant
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                            R
                            Rupambh
                            from Chennai, Tamil Nadu
                            Dec 1, 2016
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                            Address: 711316

                            Unfortunately, i am unable to get print out any acknowledgement no. nor any transaction no. for application of new pan, although has been done successfully. without acknowledgement no. i could not generate application form. therefore i humble request you to please provide me acknowledgement no. to my e-mail id:

                            Name: rupam bhowmick
                            Dob:[protected]
                            Phone:[protected]
                            Email: [protected]@gmail.com.
                            N[protected]

                            i am file a application but a mistake that the application please refund the applicatin fee
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                              A
                              Abhay Kumar Rajput
                              from New Delhi, Delhi
                              Nov 27, 2016
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                              Address: New Delhi, Delhi, 110003
                              Website: [email protected]

                              My application coupon no: u[protected] was dispatched with speed post no: eq[protected]in recd in lodhi road post office, but due home locked, the consignment was send back to utiitsl delhi office. On 18/11/2016. Contacted on customer care, informed that the same has been recd back but the lodhi road office intimated that the same was send back to utiitsl office on 18/11/2016. Utiitsl customer care informed that for re-dispatch, request for re-dispatch.
                              So it is requested that my pan card may please be re-dispatch at the earliest.
                              Hello sir
                              My name is Manju. My PAN card is not recived on my home address,

                              my pan card number is - DCYPM9007C.

                              Kindly post my PAN Card to my brother address.
                              B.L.Jain
                              1-Ch-4, Housing Board,
                              PRATAP NAGAR, Jodhpur
                              Rajasthan- 342001
                              mob. [protected]
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                                J
                                Jiggy Chos
                                from Tral, Jammu and Kashmir
                                Nov 27, 2016
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                                Address: Jammu, Jammu and Kashmir, 180012
                                Website: www.utitsl.com, www.indiapost.gov.in

                                Please refer to the coupon number[protected] and tracking status of the same.
                                consignment was dispatched vide speed post C.No. RM[protected]IN dt. 31/10/2016 and not yet delivered.
                                This PAN card is urgently required by the department in which I am serving. Please look into the matter at the earliest. I can collect the same from the Post Office at Railway Station, Jammu my self. please arrenge to resend the same immediately.
                                +1 photos
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                                  G
                                  Gangaram136
                                  from Delhi, Delhi
                                  Nov 22, 2016
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                                  Address: 560091

                                  PAN Card Re-dispatch request vide Application U[protected]

                                  Here with i bring to your kind notice that i had applied for a new PAN Card in the name of GANGARAM D which was dispatched to my corresponding address in the month of November. I couldn’t receive the PAN Card as I was out of my town and my Home door was found locked when the local Post Man reached my Home. Later, after couple of days I contacted the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
                                  Therefore, I request you to resend my PAN Card to my address mentioned below as well as I have mentioned my details below.

                                  Application Coupon No. : U[protected]
                                  Application Type : For Change/Correction in PAN Card Details
                                  PAN Card No : BHRPG6189B
                                  Applicant Name : DURGARAM GANGARAM
                                  Address : #43, Siddeshwara Nilaya 2nd Cross, 1St Main Road Kottigepalya
                                  Bangalore-560091
                                  Contact Details : [protected]
                                  My online pan application no:N[protected]
                                  I have paid 107/- by using debit card of other one.
                                  so, plz i request to refund my money to my a/c no:[protected]
                                  my mobile no.[protected]
                                  So

                                  I request you to pls refund my money is don't want to apply pancard due to shortage of I'd proof.so I will apply later.
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                                    M
                                    mpradeepmohanan
                                    Nov 21, 2016
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                                    Address: 600032
                                    Website: www.utiitsl.com/UTIITSL_SITE/site/pan

                                    Dear sir/ ma’am.

                                    I have applied for pan card u-n[protected] on 9th nov, 2016 through

                                    Pan pdc incharge – chennai region
                                    Uti infrastructure technology and services limited,
                                    D-1, first floor, thiru - vi-ka industrial estate,
                                    Guindy,
                                    Chennai - 600032.
                                    Tel no:[protected]/[protected]

                                    But i have not received it till date.

                                    I have checked it in the pan tracker website where it is showing as status is (Your application in original is not received yet. Verify with our utiitsl office at the address to which you have posted/submitted this physical application set).

                                    But i have submitted all the required documents through speed post (Rt[protected]in) on 15th november 2016, to the pan office at guindy-chennai. And the post is delivered on 17 nov 2016. But still i have not received any call or intimation from pan service provider.

                                    Therefore, i would request your good self to kindly look into this matter urgently and do the needful as soon as possible.

                                    Please find the attachments for proof.

                                    Thanking you in anticipation.

                                    Thanks & regards
                                    Lakshmi mohanan
                                    [protected]
                                    +2 photos
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