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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

www.utiitsl.com
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Updated: Mar 19, 2026
Complaints 1516
Resolved
270
Unresolved
1246
So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 6

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R
rajaselvan
from Kanchipuram, Tamil Nadu
Nov 13, 2022
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Dear sir here i am writing as public intrested and my own experionce of regularly using the route busses fromkanchipuramtotambaram and oragadam stoporking in private sector in sipcot oragadam like me thereare100 rds of people using the 79 1nd 155 route tnstsc busses at moring and evenoiing peak hours .no proper timing of busses availabe andif over cruod some almost all peaktims.other times all busses running without passengersand it can be avoide and use the excess busses at peak hours at both morning and evening.kindly this is for your pleasing most revenue and public convinience most todo your prime responsible.need yourattention this case.
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    R
    rakesh4942
    from Hajipur, Bihar
    Nov 3, 2022
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    Dear sir
    i have submitted my pan card application before 1 month. my coupun no.is G[protected] My name is dhiraj kumar. But i have not received the card till date . While i checked up the status is showing under ncc objection. could you pleas confirm me what does it mean ?

    Thanks
    Dhiraj kumar
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      M
      Murugesan chitravel
      from chennai, Tamil Nadu
      Oct 15, 2022
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      Address: 1/58,upper canal Street, prithivipakkam, ambattur Chennai-600053

      Hi sir

      I applied for duplicate pan card surrender on Oct 14 2022, my coupon number is Q[protected] and the application is under NCC objection i haven't received any email on what to do next please help me sir,

      Regards
      Murugesan C
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        R
        Rk27339
        Oct 11, 2022
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        Address: Ranchi

        Your PAN Card Application Status
        Application Coupon number U - Q[protected]
        Application Type For Change/Correction in PAN Card details
        Applicant Name L** K**** D****
        Status APPLICATION IS WITHHELD FOR PROCESSING WITH INFORMATION TO THE APPLICANT; AWAITING REPLY FROM THE APPLICANT.
        PAN No. BA******1L
        Region EASTERN REGION

        Please send pan. Card
        [protected]
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          R
          rkj1
          Sep 30, 2022
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          He promised to get me NOC to sell my car in Jaipur and pay pending challans. He took Rs 5100 from me by Paytm and not yet done the work or returned the money inspite of repeated reminers and requests. Now there is no response from any of his numbers.
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            A
            Abdulaziz707011
            from Hyderabad, Telangana
            Sep 17, 2022
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            I have applied for correction in my name for my pan card but the status is objection (ppc) for application number q[protected]. My adhar is already linked and has all correct details. Please advise me what should i do to fix this issue.
            View replies
            I can apply ppc objection pancards, do you need more information reply to my number

            @[protected]
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              S
              [email protected]
              from Nagpur Urban, Maharashtra
              Aug 30, 2022
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              Address: Nagpur

              My mother pan card showing status as response received from ncc for confirmation from last 3 months my application number is U-Q[protected]

              I submitted pan card to update 16May 20222 and its seems 3 month back and it is still showing the same status from last 3 month please check.
              i had raised complaint from 3 month I had done but no update on this also take maltiple followup but still the no reply
              PAN No. :- ADNPW8632N
              My name BIMLA LAXMAN WADASKAR
              My application number is u - U-Q[protected]
              View replies
              I can apply ppc objection pancards, do you need more information reply to my number

              @[protected]
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                S
                shshank2k
                Aug 30, 2022
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                I had applied a PAN card and I had completed the payment. After entering my PAN application number and DOB, my application got rejected. Hence I need refund of money
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                  L
                  Lal krishna R
                  from Kottayam, Kerala
                  Aug 30, 2022
                  Resolved
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                  Resolved

                  Address: Prayaga, Perunna West P O Changanacherry, Kottayam, Kerala

                  Sir,
                  I applied through utiitsl Portal to correct my name on PAN card on 29/08/2022 with Application No: U-Q[protected] and Reference No: VA[protected], but my application got rejected due to demographic data mismatch.
                  They never mentioned the data mismatch during my application process and I paid an amount of 106.90 Rs as fee (Transaction No: YT[protected]).
                  When I track my application it shows my application is rejected.
                  They charged me 106.90 Rs without giving me any services.
                  I requested for a refund through email and didn't get any response.
                  I called their customer services number and they didn't pick up the call.

                  I request you to look into this matter and please do the needful as these people are cheating so many others like me.

                  Thankyou
                  Sep 2, 2022
                  Complaint marked as Resolved 
                  My complaint was about the refund and they transferred the money within two days and also got an email from [email protected] regarding the same.( you can sent complaints to this email with your application number and they will respond) I won't recommend calling their customer care number 03340802999. And also a big thankyou for consumercomplaints.in team for helping me out. You guys are doing a great job. Thanks a lot.
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                    F
                    fuzailahmed89
                    from Delhi, Delhi
                    Aug 24, 2022
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                    I applied for a new PAN card for my wife on 24/08/2022 at 13:21 PM and made a successful payment of 106.90 rupees and when I process further to complete the application it started showing an alert: your digital pan application is rejected as your address in aadhaar is exceeding 125 characters
                    please apply pan application through physical mode.)

                    So please do needful and refund my amount. I am attaching all the required details.

                    Application No.. N[protected]
                    Applicant Name: Arshi Naaz
                    Date: 24/08/2022
                    Time: 13:21 PM
                    Payment Mode: Paytm using UPI QR scan code

                    Yours truly,
                    Fuzail Ahmed
                    Mob: [protected]
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                      V
                      Venkatesh Sinde
                      Aug 18, 2022
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                      Hai sir, my name is sindevenkatesh i am applied on[protected] updated date of birth based on Adhar card on my pancard for the id verification purpose of job .
                      Today is 18/08/2022 till I didn't get epan . My job and career depend on pancard so please helpful
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                        A
                        ajha0101
                        from Bengaluru, Karnataka
                        Aug 12, 2022
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                        Hi There,

                        I was applying for a duplicate/reprint of PAN card as suggested on below link

                        https://www.pan.utiitsl.com/PAN_ONLINE/CheckPANreprint.action

                        Completed the form on

                        https://www.pan.utiitsl.com/PAN_ONLINE/CSFPANApp

                        Completed the application/Payment Made

                        It showed a server error, money got deducted from the account and I don't have any acknowledgement or coupon number for my application.

                        I need a refund or coupon or acknowledgement number of application.

                        There is no Support Helpline or Email is provided on the website.

                        Help needed from Concerned People.

                        Thank you,

                        Abhijeet
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                          A
                          Ayisha 1803
                          Aug 12, 2022
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                          Hai i am Ayisha Banu M.I applied for pan card through utiistl portal but I got an issue and my PAN application has failed and have not received refund money.please provide my refund amount.
                          My application no:Q[protected]
                          Date of birth:13/02/1997
                          Registered mail id: [protected]@gmail.com
                          Please refund my amount which is paid for application of pan card.i can't access my pan card application so i need a refund amount.
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                            P
                            Pratiksha Kamat
                            Aug 8, 2022
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                            Transaction failure UTIISL website and money debit while correction of PAN details through physical application mode on UTIISL website
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                              M
                              mahenderyadav
                              Aug 1, 2022
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                              I have applied for change in pan through uti psa login. till now i did not got the pan card it is showing in status under objection (PPC) coupon no: G[protected] please solve this application
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                                A
                                Aakash1432
                                from Bhopal, Madhya Pradesh
                                Jul 28, 2022
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                                Billdesk — Utiitsl pan card portal amount deducted from my account
                                I was submitting pan application using billdesk online payment gateway portal and the amount is deducted from my account but suddenly your portal shows error.
                                UPI reference[protected]
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                                  A
                                  Aakash1432
                                  from Bhopal, Madhya Pradesh
                                  Jul 28, 2022
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                                  I was submitting pan application using billdesk online payment gateway portal and the amount is deducted from my account but suddenly your portal shows error.
                                  UPI reference[protected]
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                                    S
                                    Sagar omer
                                    Jul 27, 2022
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                                    My mother had applied for a pan card several years back and she use it but as time passes the card got damaged so I request the pancard issuing agency UTI to reprint the mentioned pancard but the customer executive said that they don't have any such records regarding that particular pancard that means they have no no data about the issued pancard number. And they simply said that our didn't issued this pancard but the signatory remarks o[censored]ti is there on my mother's pan.
                                    Jul 30, 2022
                                    Updated by Sagar omer                                     complaint is transfered to UTI head and no other proceeding is happen.
                                    The team not coordinated yet.
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                                      J
                                      Jeyaharini
                                      from Tuticorin, Tamil Nadu
                                      Jul 25, 2022
                                      Resolved
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                                      Resolved

                                      Address: 5/624/7H,Nethaji nagar 5th cross street, Thoothukudi, 5/624/7H,NETHAJI NAGAR 5TH CROSS STREET, THOOTHUKUDI

                                      Hai i am Jeyaharini.I applied for pan card through utiistl portal but I got an issue and my PAN application has failed and have not received refund money.please provide my refund amount.
                                      My application no:N[protected]
                                      Date of birth:17/07/2004
                                      Registered mail id: [protected]@gmail.com
                                      Jul 25, 2022
                                      Complaint marked as Resolved 
                                      Please refund my amount which is paid for application of pan card.i can't access my pan card application so i need a refund amount.
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                                        M
                                        MashaBasheer
                                        from Thiruvananthapuram, Kerala
                                        Jul 20, 2022
                                        Resolved
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                                        Resolved

                                        Hello,
                                        I was trying to apply for change in signature of pan, so I googled the sites and https://www.pan.utiitsl.com/ came up. It looked legit so I applied through the platform and paid the sum mentioned. As soon the amount was debited, the site closed and when i checked the status of application it says "not completed". I'm pretty sure I completed it AND THEN WAS BROUGHT TO THE PAYMENT GATEWAY. Fraud site, so beware!! I have attached proofs, though I wish I took more screenshots.
                                        Jul 22, 2022
                                        Complaint marked as Resolved 
                                        Got my money back. Ok, not fraudsters then.
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