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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
Complaints 1516
Resolved
270
Unresolved
1246
So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 6

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G
Gajendra ve
May 6, 2022
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Address: No. 131 panchasheel nagar, Moodalpalya
Website: Where is my order

Not delivered
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    N
    Nest Computers
    May 5, 2022
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    Address: Khairun Bi, # 689/70, 1st Main, 1st Cross, Opp. Anjum School, Bhagath Singh Nagar, Davanere-577002, Karnataka.

    PAN was applied on 25/03/2022 with the Acknowledgement No. G-G[protected] which is in the name of Khairun Bi. The address mentioned in the application is accurate and all other posts were corresponding to the same address. But when we check the status, it showing that " YOUR PAN CARD RETURNED UNDELIVERED DUE TO [NOT SPECIFIED BY COURIER / POSTAL AUTHORITIES ] ON 19/04/2022 AND LYING IN MUMBAI OFFICE "
    Kindly resend to the mentioned address and oblige.
    PAN No. number generated as : GHHPB8370J
    Thanking you
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      M
      Murugan Reddy
      May 5, 2022
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      I’m trying to open a website o[censored]tiitsl but site is not opening can you solve this problem
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        M
        Murugan Reddy
        May 5, 2022
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        I’m trying to open web site o[censored]tiitsl it’s not working
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          Z
          Zubaird92
          from Srinagar, Jammu and Kashmir
          May 2, 2022
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          Address: Aloosa Bandipora

          I have been trying to apply for the correction E-PAN using adhaar based esign generation. However after i made the payment successfully, the esign generation fail is occurring even i give proper OTP i get on the Adhaar linked mobile number. Will my amount be refund?
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            S
            shakil hasan
            from DHUBRI, Assam
            Apr 23, 2022
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            Address: vill-Airanjongla pt 1 PO-A m co Road Dist-Dhubri Assam, PO-A m co Road Dist-Dhubri Assam, pin-783323

            I have applied for Pan card via application coupon no. U-G[protected] It has been more than one month and it showing the status that "VERIFICATION PENDING FOR DPR RESOLUTION" for very long time. Please look into the matter and let us know the solution of this problem. We are ready to submit any supporting document which is required. Your early action in this regard will be highly appreciated. Please any Detail Contact Me Mail id :- [protected]@gmail.com contact No :- [protected]
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              M
              Muzafar121
              from Kulgam, Jammu and Kashmir
              Apr 18, 2022
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              Dear sir more than a month gone but my pan card is still pending for processing.
              i need it to submit to the bank within 2 days.
              so please generate it as soon as possible.
              Application No. Q[protected]
              Applicant Name: Mohammad Lateef Ganie
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                A
                A.sharma@
                Apr 12, 2022
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                Hello,
                I want to reprint my pan card.But everytime I submit the request to reprint the pan card online, an error occurs which shows can't fetch the details now try again.Kindly look into it and resolve the issue asap.
                Thanks and regards
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                  A
                  Amarjeet Majoka
                  from Muzaffarnagar, Uttar Pradesh
                  Mar 14, 2022
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                  Application Coupon number U - G[protected]
                  Application Type For Change/Correction in PAN Card details
                  Applicant Name ISHWAR SINGH
                  Status VERIFICATION PENDING FOR DPR RESOLUTION
                  PAN No. DY******2G
                  Region NORTHERN REGION
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                    D
                    Dhananjay l
                    Mar 13, 2022
                    Resolved
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                    Resolved

                    I applied for a new PAN card online using UTIITSL portal dated 11/03/2022 with application no. N[protected]. But when the payment of ₹106.90 was made dated 12/03/2022 at 2:48pmvia UPI through VPA [protected]@okaxis for the submission of application it is again asking for the payment. So, in order to apply again for the same it is requested for the refund of ₹106.90 which has been debited.

                    Thank you
                    Mar 20, 2022
                    Complaint marked as Resolved 
                    After contacting customer care it automatically acknowledged payment made.
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                      H
                      hussain.mohamed22
                      Mar 13, 2022
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                      Application# Q[protected]
                      Application Date:[protected]

                      I had raised a request to correct the mistake on my PAN card. The mistake was that my father's name was printed incorrectly.

                      The application status is withheld quoting two reasons:

                      1. There is a mismatch between ITD Data and Application data.
                      2. I'm non-Indian citizen. I don't understand why? I'm an Indian citizen and have been living here for last 4 decades.

                      Please help me address these issues.
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                        V
                        Vijaya A
                        Mar 12, 2022
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                        Address: 11, Nelson Mandela Street, Chitlapakkam, Kancheepuram, Tamil Nadu - 600064

                        I was out of station hence my pan card returned undelivered. Hence kindly help resend pan card.

                        Application coupon number: U-G[protected]
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                          S
                          Smarak Mishra
                          Mar 12, 2022
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                          Uti Infrastructure Technology & Services Limited [Utiitsl] refund

                          I have applied on-line for a new pan card i have paid rs.106.90 /- by UPI. After making successful payment, for a long time system plays
                          Alert

                          (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

                          please apply pan application through physical submittion mode.)
                          So please do needful and refund my amount. I am attaching all the required details.
                          br...
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                          Labhada Rane
                          Mar 9, 2022
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                          Address: UTI Pan Services center. Thane-ISW

                          The pan card office behind jagdish book depot. Is the wost pan office I have ever visited.. The employees are very rude (especially the first counter man who gives forms of correction and new pan card forms) (the lady on the second counter has no manners to speak to anyone she doesn't even sees if the person is elder or younger she treat them as slaves she even abuse them too) they are enjoying the post which the have got which is been getting them without any work. They are very care less about their work they just don't explain the details clearly to any one. They are just have a picnic in the office by having any lunch, snacks, tea break when ever the want and making the costumers wait in the line for hours and hours...(the give reason that the surver is down)
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                            S
                            Surajchauha9
                            from Dehradun, Uttarakhand
                            Mar 7, 2022
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                            Address: Rajpur road

                            I need refund N[protected] application till tomorrow
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                              S
                              Surajchauha9
                              from Dehradun, Uttarakhand
                              Mar 7, 2022
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                              Address: Rajpur road

                              First uti is very very very bad company if i would get to rate them i would rate 0 they are fraud just taking money of every one for me the first income tax raid would be on them frauds i am trying to apply for pan from a month and everytime there is a obejction customer care is also worst they dont know what to say what to do just doing their job and getting money to talk rubbish i need refund as soon as possible my application number is N[protected] i am very much frustrated from uti dont make me more. Do it early
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                                S
                                Shaikh shabab
                                from Mumbai, Maharashtra
                                Mar 6, 2022
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                                My on-line pan application no: n[protected] date 02/05/2020.
                                My email Shabab[protected]@gmail.com
                                Mobile no. - [protected]
                                I have applied on-line for a correction in pan card i have paid rs.106.90 /- by using my upi google pay cum @07:46 p. M. After making successful payment, for a long time system plays
                                Alert

                                (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

                                please apply pan application through physical submittion mode.)
                                So please do needful and refund my amount. I am attaching all the required details.
                                Yours truly,
                                Shaikh shabab
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                                  S
                                  Shaikh shabab
                                  from Mumbai, Maharashtra
                                  Mar 6, 2022
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                                  My on-line pan application no: Q[protected] date 05/03/2022
                                  My email Shabab[protected]@gmail.com
                                  Mobile no. - [protected]
                                  I have applied on-line for a new pan card i have paid rs.106.90 /- by using my upi google pay cum @07:46 p. M. After making successful payment, for a long time system plays
                                  Alert

                                  (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

                                  please apply pan application through physical submittion mode.)
                                  So please do needful and refund my amount. I am attaching all the required details.
                                  Yours truly
                                  Shaikh shabab
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                                    P
                                    praveenpar
                                    Mar 4, 2022
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                                    Hello Sir,

                                    I have applied for pan correction change request via utiitsl website, after filling all required details through utiitsl payment has been deducted but got error message and the application is not submitted.

                                    Reference no: VA[protected]

                                    Could you please help me to get refund for the amount deducted.

                                    Thanks & Regards.
                                    Praveenkumar Rajan
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                                      C
                                      chinmay.deshmukh
                                      Mar 4, 2022
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                                      My online pan application no: n[protected] date 04/03/2022
                                      My email [protected]@gmail.com
                                      Mobile no. - [protected]
                                      I have applied on-line for a new pan card i have paid rs.106.90 /- by using my brothers UPI @14:07PM.
                                      After making successful payment, for a long time system plays
                                      Alert

                                      (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters
                                      (please apply pan application through physical submittion mode.)
                                      So please do needful and refund my amount. I am attaching all the required details.
                                      Yours truly,
                                      Chinmay Deshmukh
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