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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
Complaints 1516
Resolved
270
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1246
So far, so good. UTI Infrastructure Technology & Services Limited [UTIITSL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope UTI Infrastructure Technology & Services Limited [UTIITSL] will keep up the work and continue to help more customers with their concerns even better 🤝
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UTI Infrastructure Technology & Services Limited [UTIITSL]

UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 8

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M
Muzafar121
from Kulgam, Jammu and Kashmir
Apr 18, 2022
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Dear sir more than a month gone but my pan card is still pending for processing.
i need it to submit to the bank within 2 days.
so please generate it as soon as possible.
Application No. Q[protected]
Applicant Name: Mohammad Lateef Ganie
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    A
    A.sharma@
    Apr 12, 2022
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    Hello,
    I want to reprint my pan card.But everytime I submit the request to reprint the pan card online, an error occurs which shows can't fetch the details now try again.Kindly look into it and resolve the issue asap.
    Thanks and regards
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      A
      Amarjeet Majoka
      from Muzaffarnagar, Uttar Pradesh
      Mar 14, 2022
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      Application Coupon number U - G[protected]
      Application Type For Change/Correction in PAN Card details
      Applicant Name ISHWAR SINGH
      Status VERIFICATION PENDING FOR DPR RESOLUTION
      PAN No. DY******2G
      Region NORTHERN REGION
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        D
        Dhananjay l
        Mar 13, 2022
        Resolved
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        Resolved

        I applied for a new PAN card online using UTIITSL portal dated 11/03/2022 with application no. N[protected]. But when the payment of ₹106.90 was made dated 12/03/2022 at 2:48pmvia UPI through VPA [protected]@okaxis for the submission of application it is again asking for the payment. So, in order to apply again for the same it is requested for the refund of ₹106.90 which has been debited.

        Thank you
        Mar 20, 2022
        Complaint marked as Resolved 
        After contacting customer care it automatically acknowledged payment made.
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          H
          hussain.mohamed22
          Mar 13, 2022
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          Application# Q[protected]
          Application Date:[protected]

          I had raised a request to correct the mistake on my PAN card. The mistake was that my father's name was printed incorrectly.

          The application status is withheld quoting two reasons:

          1. There is a mismatch between ITD Data and Application data.
          2. I'm non-Indian citizen. I don't understand why? I'm an Indian citizen and have been living here for last 4 decades.

          Please help me address these issues.
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            V
            Vijaya A
            Mar 12, 2022
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            Address: 11, Nelson Mandela Street, Chitlapakkam, Kancheepuram, Tamil Nadu - 600064

            I was out of station hence my pan card returned undelivered. Hence kindly help resend pan card.

            Application coupon number: U-G[protected]
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              S
              Smarak Mishra
              Mar 12, 2022
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              I have applied on-line for a new pan card i have paid rs.106.90 /- by UPI. After making successful payment, for a long time system plays
              Alert

              (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

              please apply pan application through physical submittion mode.)
              So please do needful and refund my amount. I am attaching all the required details.

              Yours truly,
              Smarak MIshra
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                L
                Labhada Rane
                Mar 9, 2022
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                Address: UTI Pan Services center. Thane-ISW

                The pan card office behind jagdish book depot. Is the wost pan office I have ever visited.. The employees are very rude (especially the first counter man who gives forms of correction and new pan card forms) (the lady on the second counter has no manners to speak to anyone she doesn't even sees if the person is elder or younger she treat them as slaves she even abuse them too) they are enjoying the post which the have got which is been getting them without any work. They are very care less about their work they just don't explain the details clearly to any one. They are just have a picnic in the office by having any lunch, snacks, tea break when ever the want and making the costumers wait in the line for hours and hours...(the give reason that the surver is down)
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                  S
                  Surajchauha9
                  from Dehradun, Uttarakhand
                  Mar 7, 2022
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                  Address: Rajpur road

                  I need refund N[protected] application till tomorrow
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                    S
                    Surajchauha9
                    from Dehradun, Uttarakhand
                    Mar 7, 2022
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                    Address: Rajpur road

                    First uti is very very very bad company if i would get to rate them i would rate 0 they are fraud just taking money of every one for me the first income tax raid would be on them frauds i am trying to apply for pan from a month and everytime there is a obejction customer care is also worst they dont know what to say what to do just doing their job and getting money to talk rubbish i need refund as soon as possible my application number is N[protected] i am very much frustrated from uti dont make me more. Do it early
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                      S
                      Shaikh shabab
                      from Mumbai, Maharashtra
                      Mar 6, 2022
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                      My on-line pan application no: n[protected] date 02/05/2020.
                      My email Shabab[protected]@gmail.com
                      Mobile no. - [protected]
                      I have applied on-line for a correction in pan card i have paid rs.106.90 /- by using my upi google pay cum @07:46 p. M. After making successful payment, for a long time system plays
                      Alert

                      (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

                      please apply pan application through physical submittion mode.)
                      So please do needful and refund my amount. I am attaching all the required details.
                      Yours truly,
                      Shaikh shabab
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                        S
                        Shaikh shabab
                        from Mumbai, Maharashtra
                        Mar 6, 2022
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                        My on-line pan application no: Q[protected] date 05/03/2022
                        My email Shabab[protected]@gmail.com
                        Mobile no. - [protected]
                        I have applied on-line for a new pan card i have paid rs.106.90 /- by using my upi google pay cum @07:46 p. M. After making successful payment, for a long time system plays
                        Alert

                        (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters

                        please apply pan application through physical submittion mode.)
                        So please do needful and refund my amount. I am attaching all the required details.
                        Yours truly
                        Shaikh shabab
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                          P
                          praveenpar
                          Mar 4, 2022
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                          Hello Sir,

                          I have applied for pan correction change request via utiitsl website, after filling all required details through utiitsl payment has been deducted but got error message and the application is not submitted.

                          Reference no: VA[protected]

                          Could you please help me to get refund for the amount deducted.

                          Thanks & Regards.
                          Praveenkumar Rajan
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                            C
                            chinmay.deshmukh
                            Mar 4, 2022
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                            My online pan application no: n[protected] date 04/03/2022
                            My email [protected]@gmail.com
                            Mobile no. - [protected]
                            I have applied on-line for a new pan card i have paid rs.106.90 /- by using my brothers UPI @14:07PM.
                            After making successful payment, for a long time system plays
                            Alert

                            (your digital pan application is rejected as your address in aadhaar is exceeding 125 characters
                            (please apply pan application through physical submittion mode.)
                            So please do needful and refund my amount. I am attaching all the required details.
                            Yours truly,
                            Chinmay Deshmukh
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                              R
                              Ruban_A
                              from Bengaluru, Karnataka
                              Mar 2, 2022
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                              PAN correction has been rejected
                              Application Number : U-Q[protected]
                              Requested correction in Sir name from first name to last name.
                              The response I have got is "Your application is stop marked"
                              If possible do the required changes or kindly refund the amount.
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                                K
                                karthikrockzz956
                                from Chennai, Tamil Nadu
                                Mar 1, 2022
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                                I have posted my pan card physical documents but now it is coming back to me because of insufficient address, but i have mentioned the address given by UTIITSL {OFFICIAL WEBSITE}, please give me correct address to post my details...
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                                  R
                                  Rei Rei Shimray
                                  Feb 27, 2022
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                                  App no / coupon no :- U-Q[protected]
                                  Rs.106.9 Debited to A/c ...0642 AT POS TID[protected]/E, ref[protected].[protected]:06:49) - Bank of Baroda
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                                    R
                                    Rei Rei Shimray
                                    Feb 27, 2022
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                                    Address: www.utsil.com

                                    Pan application csf form
                                    Application/coupon no :- U-Q[protected]
                                    Rs.106.9 Debited to A/c ...0642 AT POS TID[protected]/E, ref[protected].[protected]:06:49) - Bank of Baroda
                                    Need refund for my payment gateway issue.
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                                      K
                                      ketonek
                                      from Wardha, Maharashtra
                                      Feb 26, 2022
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                                      Wrongly entry happened of customer who already having pan card.
                                      Coupon number G[protected]. Please refund the coupon asap. Thanks !!
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                                        S
                                        Sandeep lal chaurasiya
                                        Feb 20, 2022
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                                        Coupon number N[protected]
                                        Money refund
                                        Feb 20, 2022
                                        Updated by Sandeep lal chaurasiya                                         2hours
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