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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 26, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 8

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D
divyabogadi
Jan 2, 2022
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I applied for pan card on 29/12/2021. My Application number is N[protected]. i opted for Aadhar based ekyc while applying pancard. After entering the otp for Aadhar in the required field, the webpage is going back to the same page (Regenerate pan online application form). i tried many times on the same day and on different days. but the result is same. there is no option given for applying refund. and there is no alternative given in the website to change the mode of kyc.
can you please solve the issue as soon as possible.
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    M
    melvas6
    Jan 2, 2022
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    I have received my ePAN online through email on utiitsl portal. The PAN was done through Aadhar eKYC. This process was not able to identify my address properly. The portal has option to correct address issues for aadhar KYC. But I get this error "The Given PAN not available in ITD Master at present stage". Kindly help.
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      A
      Annumula Rajesh
      Dec 30, 2021
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      Address: 11-1-330, Labour colony, Barkathpura, Warangal.506013

      Respected Sir,
      I had applied for new pan card (Form 49a) and submitted application on[protected].
      Coupon no : U - A[protected]
      Name: SAHERA BEGUM
      Now my pan card status is your application is withheld for processing.
      Objection marked - (UID number already exists for another PAN)
      Please look into the matter and make my pan card.
      I need it urgently for job purpose.
      Thank you..
      +1 photos
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        P
        Pateldp73
        from Anand, Gujarat
        Dec 28, 2021
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        21/12/2021
        UN[protected]
        PATEL DHWANIBEN TARANGKUMAR
        08/11/1994
        MOBILE NO.[protected]
        My pan application payment return My bank account as soon as possible

        Thank you
        DHWANIBEN PATEL
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          L
          from delhi, Delhi
          Dec 27, 2021
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          Address: D-105 sewak park dwarka mor new delhi 110059
          Website: www.utiitsl.com

          My pan are dose not delivery at home please sent my pan card immediately
          my pan card details
          pan no. BLIPL2598E
          Dec 27, 2021
          Updated by [email protected]
          pan card dose not delivered
          Dec 27, 2021
          Updated by [email protected]
          new delhi 110059
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            A
            Annumula Rajesh
            Dec 22, 2021
            May 20, 2025
            This thread was updated on May 20, 2025
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            UID number already exists for another PAN

            Address: 11-1-330, BARKATH PURA,LABOUR COLONY,WARANGAL. LAXMIPUR-506013 TELANGANA.

            Respected Sir,
            I had applied for new pan card (Form 49a) and submitted application on[protected].
            Coupon no : U - A[protected]
            Name: SAHERA BEGUM
            Now my pan card status is your application is withheld for processing.
            Objection marked - (UID number already exists for another PAN)
            Please look into the matter and make my pan card.
            I need it urgently for job purpose.
            Thank you.....
            +1 photos
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            R
            Rameshkpranil
            from MADHUGIRI, Karnataka
            Dec 9, 2021
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            Address: Pranil Computers

            Application coupon number A[protected]
            Application type for new pan card (Form 49a) as a resident indian
            Applicant name Kalpana
            Status your application is processed successfully
            But pan card is not printed due to improper photo/signature
            Pan no. LI******0R
            Registered email : [protected]@gmail.com
            +1 photos
            Dec 13, 2021
            Updated by Rameshkpranil
            Application coupon number A[protected]
            Application type for new pan card (Form 49a) as a resident indian
            Applicant name Kalpana
            Status your application is processed successfully
            But pan card is not printed due to improper photo/signature
            Pan no. LI******0R
            Registered email : [protected]@gmail.com
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              B
              Balia Ram
              from Pehowa, Haryana
              Nov 30, 2021
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              Address: UTIITSL

              I, Amit S/o Sh Karan Singh has issued two PANs :DRFPA5438D & CRKPK4057N respectively. My PAN: DRFPA5438D has been deleted by the Income Tax Department, Kurukshetra and my aadhar number:[protected] has also been delinked from the above deleted PAN. Now I had applied online for correction in date of birth and name in my another PAN:CRKPK4057N vide acknowledgement number: UPC[protected] dated 30.11.2021. The form has been rejected stating that the aadhar number given is already linked with the another PAN. The aadhar number has already been delinked by the DIT System, New Delhi and the same is also updated on the ITBA System. In view of the above, is requested that my aadhar details may please be updated in your System so that I could apply online for correction in my PAN Card. Early action requested.
              Nov 30, 2021
              Updated by Balia Ram
              I, Amit S/o Sh Karan Singh has issued two PANs :DRFPA5438D & CRKPK4057N respectively. My PAN: DRFPA5438D has been deleted by the Income Tax Department, Kurukshetra and my aadhar number:[protected] has also been delinked from the above deleted PAN. Now I had applied online for correction in date of birth and name in my another PAN:CRKPK4057N vide acknowledgement number: UPC[protected] dated 30.11.2021. The form has been rejected stating that the aadhar number given is already linked with the another PAN. The aadhar number has already been delinked by the DIT System, New Delhi and the same is also updated on the ITBA System. In view of the above, is requested that my aadhar details may please be updated in your System so that I could apply online for correction in my PAN Card. Early action requested.
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                A
                Apu Samanta
                Nov 30, 2021
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                My application is processed successfully
                but pan card is not printed due to improper photo/signature
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                  K
                  Karthikeyannehru1994
                  Nov 29, 2021
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                  Money debited but no acknowledgement receipt received and no coupon number so please refund my money or forward to the next process please its my humble request 🙏
                  +1 photos
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                    K
                    Karthikeyannehru1994
                    Nov 29, 2021
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                    Money debited but no acknowledgement coupon no received so please refund my money or forward to the next process its my humble request please refund
                    Please refund my money

                    Payment receipt - Comment #3926325 - Image #0
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                      Karthikeyannehru1994
                      Nov 29, 2021
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                      Money debited but transaction failed please refund my money
                      +1 photos
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                        Karthikeyannehru1994
                        Nov 29, 2021
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                        Money debited but no receipt please refund my money
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                          K
                          Karthikeyannehru1994
                          Nov 29, 2021
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                          Money debited but neither beneficiary's credited nor amount refunded to me
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                            S
                            sibiphilip
                            Nov 24, 2021
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                            Cash deducted but e-pan transaction failed. Please refund my amount.
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                              V
                              Vamsi krishna satya
                              Nov 19, 2021
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                              I have applied for name change in PAN through UTIITSL and after deducting money it didn't go for eSign but instead said ekyc failed. When I try to track application it says no record found. I have seen multiple people including my brother saying that they paid money 106rs only to lose them with no purpose. I wonder how many people are being scammed by this. Refund my money back.
                              Application reference number in the image

                              PAN correction application failed. Money refund needed - Comment #3922422 - Image #0
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                                M
                                Mohd Imtiyazuddin
                                from Hyderabad, Telangana
                                Nov 18, 2021
                                Resolved
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                                Resolved

                                I MOHD IMTIYAZ UDDIN s/o MOHD GHIAS UDDIN I have to cancel may pan correction with coupon no Q[protected] and my pan no ACZPU1527H and my D.O.B 09/10/1992. on 10.10.2021. I have mail to UTIITSL regarding refund and cancellation of my pan application they reply my mail on 11.10.2021 with
                                Sir / Madam
                                Greetings from UTIITSL Email Helpdesk!
                                This is with reference to your query against the Ticket number #688278
                                PAN processing Coupon Number: - Q[protected].
                                With reference to your query, kindly note that we will verify the records and revert in this regards.
                                Please feel free to call us on[protected], open from 09:30 am to 08:00 pm on Sunday or email at utiitsl.[protected]@utiitsl.com for any further clarifications.
                                on basis of this mail i called after 10 days the staff is saying wait for some time we have mail to concern dept. Then after 1 month again i called to customer care they are saying we have mail to concern dept. & highlighted as urgent basis please wait for 7 days. again after 7 days they are saying the same but not refunding my amount.
                                +2 photos
                                Nov 24, 2021
                                Complaint marked as Resolved 
                                No steps have been taken by the company to resolve my complaint Nothing was happened I have not get any e mail nor the phone call from the company
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                                  R
                                  roxxan
                                  from haldwani, Uttarakhand
                                  Nov 8, 2021
                                  Resolved
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                                  Resolved

                                  Address: UTI Infrastructure Technology And Services Limited 1/28 Sunlight Building Asaf Ali Road NEW DELHI - 110002

                                  I applied for pan with application number N[protected] however, after completing the payment no form was displayed, regeneration of application keeps failing and adhar verification cannot be completed. kindly refund the charges paid by me as fee towards the same, which amount to Rs 107 only.
                                  Nov 8, 2021
                                  Complaint marked as Resolved 
                                  after multiple failed attempts, adhar verification was finally completed
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                                    Kasujalresh
                                    from Bareilly, Uttar Pradesh
                                    Nov 3, 2021
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                                    Address: Karmpur meerganj, Karampur

                                    लगातार ईमेल करने के बाद भी कूपन नंबर जारी नहीं कर रहे थे और एटीएम से पैसे भी कट गए कोई किसी तरह की करवाई नहीं कि जा रही है
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                                      Bharath Kanuri
                                      Nov 3, 2021
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                                      It is coming for 5 days in uti pan track status and when i search tacking consignment number in india post website which is given in uti pan track status it is coming that consignment details are not found.please process and deliver soon my pan card only through UTITSL only.
                                      PAN:-L[censored]4Q
                                      COUPON NUMBER:-G[protected]
                                      REGISTER POST CONSIGNMENT NUMBER:-RN[protected]IN
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