Uti Infrastructure Technology & Services Limited [Utiitsl] — pan card dispatch

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

My pan card was successfully processed and dispatched on 22-aug however i am yet to get my physical pan card to my communication address. When i sent an email to uti they just sending an email that your pan card has been dispatched to your communication address. I called post office department they said details not found. My consignment number is eq[protected]in. Please help me to get my pan card.