Uti Infrastructure Technology & Services Limited [Utiitsl] — Pan card not received

Website:

www.indiapost.gov.in

Please consider this mail as a cry for help! I am very upset with the services o[censored]TI TSL Navi Mumbai branch and UTI TSL in general. I fail to understand how can you send documents as important as a PAN card with any unrealiable couriers!!!

My PAN card (CBEPA0133M) as per your records was dispatched on 1st march 2017 but hasn’t reached me till date. All attempts to contact UTI / A1 courier has been in vain. And my post office consignment no is RM[protected]IN, also i am unable this delivery find out on the post office website, Please tell me what should i do for this case.

UTI TSL holds the onus of hassle free and timely delivery of these PAN cards, if the customer has to follow up every day 10 times, without any fruitful outcome – then I have serious doubts on your customer service. I must say – I never had this bad an experience with any service provider in the country. Even the typical government departments we always curse, are far better.

Regards,
Anuj
Mob no. [protected]
[protected]