Uti Infrastructure Technology & Services Limited [Utiitsl] — utiitsl pan card rectification fees paid but application status incomplete due to nonpayment.

Dear Sir,

Ref. to the above, please note that, on 13.01.2018 I filled a PAN card rectification form in UTIITSL website and paid the charges of Rs. 110/- through net banking. After that, I search UTIITSL website in PAN card tracking option by putting the Coupon No. U- Q[protected] and I found that the payment is incomplete for my application but the amount of Rs. 110/- have been debited from my bank account and I wrote a complain to my bank and bank said that the fund was already credited to the service provider that means UTIITSL account. I have also attached a screen shot of my bank mail for your ready reference. After that I wrote the details to utiitsl mail id "utiitsl.[protected]@utiitsl.com" and they told me that on verification of records and correctness of the attached documents, necessary action would be taken at their end and may verify the status of my PAN application at www.utiitsl.com and I checked several times but the result is same it is incomplete application due to payment not received by them, then I further mailed to UTIITSL but till now no response was received by me from their end.

With the above details, I request your goodself to kindly look into this matter.

Hope, you will do the needful at the earliest.

Thanks & Regards,
Pratap Kumar Mukherjee