UTS Global — Distance education - cheating-not issuing refund - bad service - threatening - no response

frauddestroyer

Address:	Pune, Maharashtra
Website:	www.jnujprdistance.com / www.utsglobal.edu.in

They are cheating in the name of Jaipur National university. they are not issuing any refund when i requested due to their bad services. They are challenging me to go legally to get the refund. Staffs are just worst part.

They said they will dispatch the study material very soon after the payment of fees and they assured me that it will reach me within 10-15 days .

But even after 1 to 1-1/2 months of waiting still I have not yet received my study materials. So I requested them complete refund and cancel the course.But they said that they don't have any provision to cancel and refund. Also when ever i contact them they are asking me for reasons for the cancellation of the course.

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UTS Global customer support has been notified about the posted complaint.

Oct 26, 2016

Updated by frauddestroyer I have taken an admission for B.B.A from Jaipur National University through Distance Education Module and the promised service was not met and they are challenging me to do whatever I can but they will not issue the refund.

They have not yet provide the Study Materials to me and now asking me to collect it from the courier if I want.

All the admission was done by a private Company named UTS Global Education (Pune) on behalf of the University and now they are not responding to my queries and they are sending e-mails asking for a firm reason for cancellation and the reason I have provided is not adequate for them . Promising and not providing the service is not a problem for them .

Universal Training Solutions Pvt. Ltd.
'I-Space', 5th Floor, Bavdhan
Mumbai-Pune bypass,
Pune - 411021,
Maharashtra (India).

Phone : +[protected] Extn-5143
Website: www.utsglobal.edu.in
Email : [protected]@utsglobal.edu.in

Nov 04, 2016

Updated by frauddestroyer Dear Tanvika,

Now I don't need the books anymore, Kindly cancel the admission and refund the full fess A.S.A.P

Kindly let me know you feedback on he subject

I.D:[protected]

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Comments

tanvikapoor

from Pune, Maharashtra

Dear Sir,

We have noted your concern, we want to resolve your query as soon as possible.

Kindly share your registration ID with us.We will try our level best to resolve your query up to your satisfaction level.

Also we will try to deliver your books as soon as possible.

Thanking You.

Regards,
University Support Services.

frauddestroyer's [Complaint's author] reply, Nov 4, 2016

Updated by frauddestroyer, Nov 04, 2016
Dear Tanvika,

Now I don't need the books anymore, Kindly cancel the admission and refund the full fess A.S.A.P

Kindly let me know you feedback on he subject

I.D:2016000293