[Resolved]  Uts — they won't refund my money

Address:600064
Website:www.utsonmobile.indianrail.gov.in

On october 3rd i tried to book a season ticket on that app. But due to some technical issues, the payment went through but the ticket still didn't get booked. I contacted them and they told me payment will be refunded in 15 days. After 15 days it still was not refunded, and i sent them an email informing the same. They said they escalated the issue to their higher-ups. However it's been 25 days now and no response. They won't respond back to my email.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2018
Complaint marked as Resolved 
They've returned the amount
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Na, Tamilnadu
    India
    File a Complaint