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Uts Complaints & Reviews

R
Rahul cb
Dec 22, 2023
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Didn't get refund

As my amount 210 is debited for traveling in train, while using the app uts and my ticket is not initiated...
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K
kuna laharika
from Nizamabad, Andhra Pradesh
Dec 11, 2023
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Need refund

I tried booking the ticket from the UTS application on Dec 8th at 5:25 am from Secunderabad junction and Nizamabad junction.

I have used the payment method as a Gpay merchant account. The amount has been deducted from the account and payment was successfully done from the Gpay app. But I have not received the ticket.

When I checked with the GPay support team they informed me that payment had successfully transferred...
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I
Oct 3, 2023
Oct 5, 2023
This thread was updated on Oct 5, 2023
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Money did not get credited in the UTS wallet however it was debited from my bank account

Hi Sir,

I tried recharging my UTS wallet by Rs 100. The money got debited from my bank account but the UTS wallet did not get credited with the recharged amount. I made the payment using UPI.

UPI transaction id :[protected].

Recharge my wallet or refund the money back to my bank account asap.

Thanking you.
Irsha Mane
[protected]...
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A
Ak mallik
Aug 4, 2023
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Recharge not showing on uts app rs 100

Address:Rahara North 24pargana

Recharge not showing on uts app paid by Paytm . Why not recharge?...
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J
Janani G. Iyer
Jul 10, 2023
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2000rs. Debited from bank but not credited to R-WALLET

I wanted to deposit Rs.2000 in my R-wallet account. I initiated the transaction on 6th July 2023 of RS.1000, it got debited from my bank account but not credited in R-wallet.
On 6th July I again tried depositing the money again of Rs.1000 but it got debited and not credited in R-wallet.

Kindly look into the matter....
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S
Shubhadip1998
Jun 23, 2023
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Money didi not add to r-wallet

I Recharged my wallet with Rs.50 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with
Mobile no is [protected], UPI ID[protected]

I have contacted my bank and they confirmed that the acquirer account that is [protected]@paytm, has received the amount ....
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A
Achyuth Maddirala
May 31, 2023
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Money deducted from paytm but not credited in r wallet

I have recharged my r wallet from my paytm but it isn't updated in the r wallet yet. please resolve this ASAP.
thank you...
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S
sarfaraz727
from Mumbai, Maharashtra
May 8, 2023
Resolved
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but my UTS wallet is not showing

I am trying to recharge my Rwallet & my
money got deducted & it's not showing in the uts wallet app...
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L
Mar 15, 2023
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R wallet

Money deducted from bank account but not credited in r wallet...
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K
Kuntal3498
from Bhusawal, Maharashtra
Mar 14, 2023
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Amount deducted but not credited in uts

I had recharged of 50 rs using phonepe the amount is deducted but not credited in rwallet...
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I have recharged my R-wallet of Rs. 300/- today but not credited to the wallet. Please resolved the same as early as possible....
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M
Mamta12345
Mar 11, 2023
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R wallet not credited

Recharge initiated of 50rs from phonepe and Paytm not credited in rwallet but deducted and of 100rs from Paytm deducted but not credited...
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M
Manjunathkunnam
from Mavelikkara, Kerala
Feb 19, 2023
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UTS R Wallet

Sir,
I used my paytm for recharging R Wallet U]TS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, I had to recharge again.Later bank statement shoes money debited twice but recharge done for once.Money debitted from bank account twice but it is not credited in R Wallet for one transaction.
Kindly do the needful.
Thanking you.
Yours faithfully...
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P
Pratiksha Nagwekar
from Mumbai, Maharashtra
Feb 10, 2023
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Not credited money in r wallet

I have made transfer of 1000 rs money got debited from my account but didn't credit in my account,

ICICI Bank Acct XX268 debited for Rs 1000.00 on 10-Feb-23; IRCTC UTS credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 268 to [protected].

Pls credit money in r wallet or reverse it...
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I tried to renew the ticket but it even after money deducted from bank it didn't booked....
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S
sarfaraz727
from Mumbai, Maharashtra
Jan 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Deducted but UTS wallet is not showing

I have recharged my R-wallet of Rs.100/- today but not credited to the wallet. Please resolved the same as early as possible....
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S
Shankaranv
from Guduvancheri, Tamil Nadu
Jan 11, 2023
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Money deducted from bank

Wallet recharge problem
Money deducted from bank not received in uts wallet...
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P
Prajakta Pingale
Sep 1, 2022
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Rwallet not credited but amount got debited from my account

Rwallet did not show recharged amount but amount got debited from my account. Please look into this...
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T
Tejashree134
from Mumbai, Maharashtra
Aug 22, 2022
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UTS R wallet recharge

I have tried to add Rs. 500 into my UTS R-wallet via paytm upi. Rs 500 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference....
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D
DibakarM
from Kolkata, West Bengal
Aug 13, 2022
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R-wallet not credited

Address:Sukdebpur near mallick brothers, Gonipur,Maheshtala,Kolkata-700141,WB
Website:www.utsonmobile.indianrail.gov.in

I have recharged an amount of Rs. 200/- on 12.08.2022 at 11:01 am. But the same has not yet been credited to my R-wallet....
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A
ahsanwaris
Aug 8, 2022
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Money debited and Pass not booked

Hi Team,

On[protected]:10 AM at night i was trying to book my season pass from Virar to Andheri FC.
My Account got debited for Rs.825.00 but Pass not booked.
Then I added fund to my wallet and do the things.

Can you tell me when i will get back my money which are debited in first case.

Details :
Name :Ahsan Waris
UTS Mobile No : [protected]
Bank Debited from...
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S
Shaikh Sharique
Aug 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from bank but not affected in R wallet

Tried to recharge my UTS R Wallet through Paytm, my money is deducted but recharge is not affected in my wallet please look into this matter....
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J
Jaiekadam
Aug 2, 2022
Aug 2, 2022
This thread was updated on Aug 2, 2022
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Money deducted but not credited into my UTS Rwallet

100rs was deducted while recharging uts rwallet but was not credited into my uts rwallet. So i recharged again of 100 rs which was successful. But my previous transaction money was not refunded....
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B
barathbrighter
from Chennai, Tamil Nadu
Jun 28, 2022
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Recharge issue

I used my PAYTM UPI to recharge my UTS app Rwallet of Rs.100, Money was deducted from my bank account, but not credited in Rwallet, please resolve my issue and respond....
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Today, I did rs 700 transaction to recharge my it's R Wallet via Paytm gateway using Amazon upi payment. Payment got successful instantly but R Wallet not recharged the said amount. What to do? 139 customer care number of irctc is bogus, there is no option to lodge a complaint for uts recharge failed. There is no proper customer care service in irctc.
How to get my refund? Anyone help....
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A
annasharma
from Thane, Maharashtra
Jun 21, 2022
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Payment deducted but ticket not reflecting in APP

I have booked my monthly pass, the payment is done via PAYTM, the amount is deducted but the pass is not reflecting in APP nor the payment is refunded.

UTS User id-[protected]

The details are as follows
Booked date- 20.0.2022
Booking time- 8:16 AM
Order ID - [protected]
Wallet Ref No. -[protected]...
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2
23ew
from Mumbai, Maharashtra
May 24, 2022
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Money got deducted but season ticket not generated in UTS app

Address:Dahisar East

The amount got deducted from account but the seasonal pass not generated in UTS application....
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Amount not showing in The UTS wallet But deducted from bank account today..first i recharged of rs 100 but not showed in UTS wallet..again i did the recharge of 100 still not showing in UTS wallet...The amount of 200 is deducted from my bank account through paytm.....
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The money was deducted from my account but the wallet balance is still not showing anything...pls refund my money or put it in my wallet...
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R
Rittick Roy Rishi II
Apr 28, 2022
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Money deducted but not credit to it's wallet

Address:Baroj Math Playground Baksara near nabachakra club
Website:[email protected]

I have recharged my UTS R-wallet with Rs.100on 27th April 2022 but till date its not added in my R-wallet. Money deducted from my account but wallet is not recharged. Please look into this ASAP and at least recharge my wallet or refund my money....
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