Uts Complaints & Reviews

Hi team

I am UTS app user.today 26 april 2025 I was recharging r wallet but throught gpay UPID transaction 2 times 100 failed but amount is deducted from account

1) trf to IRCTC UTS Refno[protected]
2) trf to IRCTC UTS Refno[protected]

Above references for tracking.
kindly recharge my wallet account
my mobile number [protected]
Otherwise refund the my 200 rs amount...

I have paid my 125 Rs on UTS App to book the train ticket through the Gpay when the session started i went to Gpay to pay my money after paid my ticket not booked but amount debited...

As my amount 210 is debited for traveling in train, while using the app uts and my ticket is not initiated

I tried booking the ticket from the UTS application on Dec 8th at 5:25 am from Secunderabad junction and Nizamabad junction.

I have used the payment method as a Gpay merchant account. The amount has been deducted from the account and payment was successfully done from the Gpay app. But I have not received the ticket.

When I checked with the GPay support team they informed me that payment had successfully transferred to the UTS team

So I need a refund for this request. I have attached a reference screenshot

Regards
Laharika

Hi Sir,

I tried recharging my UTS wallet by Rs 100. The money got debited from my bank account but the UTS wallet did not get credited with the recharged amount. I made the payment using UPI.

UPI transaction id :[protected].

Recharge my wallet or refund the money back to my bank account asap.

Thanking you.
Irsha Mane
[protected]...

Recharge not showing on uts app paid by Paytm . Why not recharge?...

I wanted to deposit Rs.2000 in my R-wallet account. I initiated the transaction on 6th July 2023 of RS.1000, it got debited from my bank account but not credited in R-wallet.
On 6th July I again tried depositing the money again of Rs.1000 but it got debited and not credited in R-wallet.

Kindly look into the matter.

I Recharged my wallet with Rs.50 money and it has been debited from my account but in recharge history it still showing Recharge initiated wallet balance not get updated. My Account is associated with
Mobile no is [protected], UPI ID[protected]

I have contacted my bank and they confirmed that the acquirer account that is [protected]@paytm, has received the amount .

I have recharged my r wallet from my paytm but it isn't updated in the r wallet yet. please resolve this ASAP.
thank you...

I am trying to recharge my Rwallet & my
money got deducted & it's not showing in the uts wallet app...

Money deducted from bank account but not credited in r wallet

I had recharged of 50 rs using phonepe the amount is deducted but not credited in rwallet

I have recharged my R-wallet of Rs. 300/- today but not credited to the wallet. Please resolved the same as early as possible.

Recharge initiated of 50rs from phonepe and Paytm not credited in rwallet but deducted and of 100rs from Paytm deducted but not credited

Sir,
I used my paytm for recharging R Wallet U]TS mobile app( Under IRCTC).But at first attempt money is not credited to my R Wallet.So, I had to recharge again.Later bank statement shoes money debited twice but recharge done for once.Money debitted from bank account twice but it is not credited in R Wallet for one transaction.
Kindly do the needful.
Thanking you.
Yours faithfully...

I have made transfer of 1000 rs money got debited from my account but didn't credit in my account,

ICICI Bank Acct XX268 debited for Rs 1000.00 on 10-Feb-23; IRCTC UTS credited. UPI:[protected]. Call 18002662 for dispute. SMS BLOCK 268 to [protected].

Pls credit money in r wallet or reverse it

I tried to renew the ticket but it even after money deducted from bank it didn't booked.

I have recharged my R-wallet of Rs.100/- today but not credited to the wallet. Please resolved the same as early as possible....

Wallet recharge problem
Money deducted from bank not received in uts wallet

Rwallet did not show recharged amount but amount got debited from my account. Please look into this

I have tried to add Rs. 500 into my UTS R-wallet via paytm upi. Rs 500 deducted from my bank account but not showing in UTS app R wallet balance mob.

Please look into it urgently. Screenshot attached for your reference....

I have recharged an amount of Rs. 200/- on 12.08.2022 at 11:01 am. But the same has not yet been credited to my R-wallet.

Hi Team,

On[protected]:10 AM at night i was trying to book my season pass from Virar to Andheri FC.
My Account got debited for Rs.825.00 but Pass not booked.
Then I added fund to my wallet and do the things.

Can you tell me when i will get back my money which are debited in first case.

Details :
Name :Ahsan Waris
UTS Mobile No : [protected]
Bank Debited from : HDFC Bank
Transaction id :[protected]

Tried to recharge my UTS R Wallet through Paytm, my money is deducted but recharge is not affected in my wallet please look into this matter....

100rs was deducted while recharging uts rwallet but was not credited into my uts rwallet. So i recharged again of 100 rs which was successful. But my previous transaction money was not refunded....

I used my PAYTM UPI to recharge my UTS app Rwallet of Rs.100, Money was deducted from my bank account, but not credited in Rwallet, please resolve my issue and respond.

Today, I did rs 700 transaction to recharge my it's R Wallet via Paytm gateway using Amazon upi payment. Payment got successful instantly but R Wallet not recharged the said amount. What to do? 139 customer care number of irctc is bogus, there is no option to lodge a complaint for uts recharge failed. There is no proper customer care service in irctc.
How to get my refund? Anyone help....

I have booked my monthly pass, the payment is done via PAYTM, the amount is deducted but the pass is not reflecting in APP nor the payment is refunded.

UTS User id-[protected]

The details are as follows
Booked date- 20.0.2022
Booking time- 8:16 AM
Order ID - [protected]
Wallet Ref No. -[protected]...

The amount got deducted from account but the seasonal pass not generated in UTS application.

Amount not showing in The UTS wallet But deducted from bank account today..first i recharged of rs 100 but not showed in UTS wallet..again i did the recharge of 100 still not showing in UTS wallet...The amount of 200 is deducted from my bank account through paytm..