Uttamvastra.com — Payment not received | |||||
We had order a dress from Uttam Vastra in January and it had delivered dress one week later from ordering date.we unsatisfied with that color and the work on the dress, so we had kept the return order, but they did not responded to that, so one month later we again called for Uttam Vastra they told that they will send refund form, then they sent the form and we filled it and sent the form, but we didn't get any response from there.so we are busy since two months then after we again called Uttam Vastra then they told that please send the product through courier services.we send that product through courier services. By DTDC services we had confirmed that the product had reached the office at Surat, Gujarat. but we are not getting any response from there.we had send mails also to refund the money. even though we are not getting any response from that organization.so at finally we want our money to be refunded as earlier as possible.we attaching the images of dtdc courier services receipt and courier reached status and the product we had ordered. Was this information helpful? | |||||
Uttam Vastra customer support has been notified about the posted complaint. | |||||
1 Comment | |||||
I would like to confirm that your refund for Order No: 164145 has successfully initiated by us in your bank account which you have mentioned in the refund form. Below are the details:
Order No: 164145
Product Code: Orange Net Embroidery Designer Lengha choli (UV-99360)
Amount: 1199
Bank Reference No: CMS[protected]
Bank Account No: [protected]
IFSC Code: SBIN0005321
Date of refund initiated: 11th May 2016
You can also confirm the refund on your bank statement in 6-7 working days.
Thanks & Regards
Uttamvastra Support Team