[Resolved]  Uttamvastra.com — Product return

Address:190001
Website:Uttam Vastra.com

My order number is 417067 (Placed on june 16, 2016 11:31:41 am ist) but you have send different product &the cloth quality is very bad, so trying to return it. Kindly tell me how to refund the product & also refund my balance refund my amount.
Company address: 106 / shri mahavir textiles market, surat
Choryasi
India - 395010
Landmarks: opp. Bhaktidham temple
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Aug 8, 2021
Complaint marked as Resolved 
Uttam Vastra customer support has been notified about the posted complaint.
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Dear Wasima,

I apologize for the inconvenience caused for your order: 417067

As you have received a different product and material is not up to the mark, we can arrange a return pickup of your product and once your product reaches our store, we will issue a refund of the amount you have paid for your product.

For this, we require the below mentioned details

1) Photo o[censored]ttamvastra Invoice
2) Photo of Courier Delivery Invoice
3) Photo of your Product
4) Photo of your Bank Passbook

You can send us the above mentioned details on : [protected]@uttamvastra.in

Additionally, please fill the Refund Form using the below given link and Submit:

http://goo.gl/forms/Ztb8GZthTL

In case if reverse pickup is not done within 7-10 business days, we request you to “Self Return” your product to us (via any postal / courier services) on the below given address and we will issue a refund in your bank account for a Maximum of Rs. 100 per product towards the Self Return charges.

Our Address: 106, 107 Shri Mahavir Textile Market, Opp. Bhakti Dham Temple, Parvat Patiya, Magob, Surat – 395010, Gujarat

Note: - You have to fill the form printed on the back of your Uttamvastra Invoice and return to us with the product.

Thanks & Regards

Uttamvastra Support Team

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    106 / Shri Mahavir Textiles Market, Surat, Choryasi, India - 395010
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