Uttar Pradesh Power Corporation Limited — Refunding Money

Website:uppcl.mpower.in/wss/QuickBillPay.htm

Hi i tried to paid my electricity bill by bill desk, after entering all my debit card details clicked on submit button.
Money deducted from my bank account, but i didnot get any confirmation after entering the details, page was not refreshed for long time and finally showed the message transaction failed due to network issue.
Could you please refund my money back.
Site https://uppcl.mpower.in/wss/QuickBillPay.htm
Distric :Aligarh
Date :16/01/2021
Time : 02:25 PM to 02:45 PM
Total amount deducted : 342

I cked bill history, its not updated and showing same amount to be paid.

Please check and let me send my money back.
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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    Uttar Pradesh Power Corporation [UPPCL] Phone
    +91 52 2288 7703
    +91 52 2288 7701
    Uttar Pradesh Power Corporation [UPPCL] Address
    Shakti Bhavan, 14, Ashok Marg, Lucknow, Uttar Pradesh, India
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