Uttar Pradesh Power Corporation [UPPCL] — electricity bill paid twice online

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

By mistake, the electricity bill of my house has been paid twice. 1st payment was made using phonepe app and the 2nd payment was made using paytm app. Details below :

Consumer number :- [protected]
First bill (Phonepe) details :
Transaction id :- n[protected]
Date :- 14/10/2018
Time :- 4:13 pm
Second bill (Paytm) details :
Order number :- [protected]
Date :- 14/10/2018
Time :- 4:18 pm

Please resolve this issue by adjusting in next month's cycle or by refunding the amount.
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Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
 
4 Comments

Comments

The bill is paid twice of same amount on account number [protected] from Paytm. Can you adjust it in next month's cycle

electricity bill paid twice online - Comment #3689699 - Image #0
electricity bill paid twice online - Comment #3689699 - Image #1
I paid bijli bill twice with amazon pay please return our money to us

electricity bill paid twice online - Comment #3849237 - Image #0
electricity bill paid twice online - Comment #3849237 - Image #1
I paid electricity bill twice on Amazon pay pls refund it or adjust it next time

electricity bill paid twice online - Comment #3983923 - Image #0
I paid the bill twice through UPPCL website. In the First attempt the payment was deducted from the bank but no acknowledgement receipt generated. I thought the payment got failed, so I paid Second time, then I got acknowledgment receipt (please find it in the attachment). Later on, I realised that the amount has been deducted twice from the bank account (via Debit card transaction). I request you to either refund the money or adjust this money to the next bill.
Thanks
Account no. [protected]
Bill no.[protected]

electricity bill paid twice online - Comment #4041023 - Image #0

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