Uttar Pradesh Power Corporation [UPPCL] — Extra bill paid for September 2020

Address:

JHANSI UP

My Account no. at UPPCL is[protected]. I paid an electricity bill of Rs 3731/- on 10/10/2020 using BHIM UPI but due some technical issue transaction could not proceed and was showing pending. On 13/10/2020 I tried again the same payment of Rs 3731/- and this time payment got successful. But the previous pending payment also got successful on 21/10/2020 and paid to the UPPCL. Now the payment has been done twice to UPPCL. BHIM UPI & PNB bank have confirmed that payment has been credited to merchant account. I have checked with UPPCL Jhansi office and they could not traced my payment which was credited on 21/10/2020. I request you to please check with UPPCL and resolve my issue asap. There is no proper response received from them.
Enclosed are the snapshot of SMS received from BHIM UPI and PNB bank for the same.