Uttar Pradesh Power Corporation [UPPCL] — No refund of excess money spent

Dear sir, I have applied for advertisement 05/VSO/2020/AA
During payment the fees deducted 2 times (1000+1000) because of network issue.I was informed that the excess amount will be refund after form closure.This is so ridiculous and totally a mental harashment. your helpline number is not working properly and unable to help us.
now there is almost 4 months passed but no refund initiated.
Help desk emails are not doing satisfied resolve. Kindly Refund my excess amount

candidate details
Candidate Name: Amisha Gupta

Registered Email Id: [protected]@gmail.com

Registered Contact No.: [protected]

Date of Birth: 06/11/1996

Post Name: AA

User Id/Application No.: UPPCL3019503

Transaction Id/No.: (Unsuccessful)
[protected]TCSESCOTHD
RCARD
[protected]TCSESCOTHD
RCARD

Transaction Date -
1- 28/09/2020
2- 29/09/2020