[Resolved] Uttar Pradesh Power Corporation [UPPCL] — regarding refund of failed online transaction
SSania Javed on Jun 7, 2020
I tried to pay my house electricity bill on date - 31/05/2020 at 10:50 am, through this link bit. Ly/uppcl-instapayment which i received from your message. The transaction leads me to a blank page and the site stops responding and rupees 1392.0 got debited from my account. I waited for a day as i thought my bill got paid but as there was no message of successful electricity bill payment so next day i submit the electricity bill from paytm, and my bill got paid from paytm.
The refund for the failed online transaction is not made yet. Kindly do the same.
A/c no. [protected] (Electricity)
Email - [protected]@gmail.com
Phone number - [protected]
I am attaching the images of failed transaction and online link provided by your service.
Complaint marked as Resolved Aug 6, 2020
[Jun 07, 2020] Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
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