Uttar Pradesh State Road Transport Corporation [Upsrtc] — Amount deducted but ticket not done

Address:

UPSRT

I tried booking two tickets on 22 April 2022 from Bareilly to kaushabmi Delhi of 23 Aprill 2022 @ 11:25, Amount deducted from my account but ticket was not booked,
I tried calling customer care and they said that ticket is not book and i will get refunded, i haven't received the refund yet.
Do the needful.
Ref No: [protected]
Amount Deducted: 1, 452.00
Transaction Date: 22 Apr 2022
Narration:[protected]-PAYTMUPSRTC