I payed through upi for a bus ticket from kausambi to Bareilly on 22 jan 2023 for a Janrath bus departing at 6:00 a.m.
The amount was deducted from upi but conductor said that ticket could not be generated.
So instead he issued manual tickets for us via cash payment.
I have not recieved the refund for the amount deducted from upi.
Kindly help to process the refund
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