Uttar Pradesh State Road Transport Corporation [Upsrtc] — deficient service and harassment to lady passenger

Address:New Delhi, Delhi, 110064
Website:Redbus.in

I booked a ticket online for delhi-lakhimpur volvo bus leaving delhi at 8 pm on17.5.2018. As i was having personal belongings in two boxes, the bus conductor initially refused to take my luggage and later demanded rs 800 from me which i refused to pay. He kept harassing me for that.
On reaching lakhimpur at 5 am today he refused to drop me at bus station and instead made me get down at bye pass choky without realising that i am a woman and was a lone passenger to get down.
I want a serious action in this regard.
My ticket no. Tm6d66231730/ pnr xlkm[protected]/sbd
Upsrtc
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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