Comments
I want a refund as i was unable to take bus due to some work.I booked an ac shatabdi bus ticket from dehradun to moradabad which costed me around 416rs. I’ve sent mail to upsrtc but they didn’t respond.Very careless and unsupportive behaviour. Im attaching e-ticket for more information.kindly go through this complaint and help me.
Reply
This is unfair, they cancelled the bus and even doesn't inform the passengers about the cancellation.
Not good USRTC.
Kindly Refund my full payment.
PNR - XALM[protected]
Booking date - 16/7/18
Refund not received till date.
Not good USRTC.
Kindly Refund my full payment.
PNR - XALM[protected]
Booking date - 16/7/18
Refund not received till date.
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