Uttar Pradesh State Road Transport Corporation [Upsrtc] — money deducted and ticket is not booked

Address: IMS UC campus, near gurukul school, NH-24, Adhyatmik Nagar, Ghaziabad, Uttar Pradesh, 201009
Website: Upsrtconline.com

I have booked ticket on 1/03/19 from Bareilly to Ghaziabad for date 24/03/19 .
Money is deducted from my account and ticket is not booked.
13 days has passed but no refund is initiated.
My username is Shaiphali. I have booked ticket through registered username i.e shaiphali.
Even customer care are not even respond properly.
There are just saying talk on another number.
Highly disappointed by upsrtc online services.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Mar 14, 2019
Updated by Shaiphali Singh
Even ticket was not generated.
 
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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