[Resolved] Uttar Pradesh State Road Transport Corporation [Upsrtc] — no refund initiated for cancelled tickets | |||||
Last week i intended to commute from lucknow to gorakhpur for important office work so i chose to do that via upsrtc. So i booked my tickets both to and fro. Then first one bus was cancelled by upsrtc and i got the sms for the same. Then i booked another ticket from lko to gkp. On 19th july (Day of journey), to my dismay there was no bus there at the lko charbagh depot!! After waiting for more than 2 hours, i came to know that 12:30pm bus was also cancelled and i got the sms again. Similarly i also got the cancellation msg of my return journey ticket from gkp to chb on 20th july. Besides all the trouble i had to go through due to fault o[censored]psrtc, i have still not got any refunds for my tickets yet despite of reaching to upsrtc customer care numbers/whatsapp number and even twitter handle. I therefore suggest that my tickets are refunded immediately lest i reach out to consumer court and other legal bodies. The details are given below in bold letters: _ Ticket no. Cancellation voucher no amount to be refunded [protected]/- [protected]/- [protected]/- — Total amount to be refunded: 2936/- — Was this information helpful? | |||||
Jun 20, 2018 Complaint marked as Resolved Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint. | |||||
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