Uttar Pradesh State Road Transport Corporation [Upsrtc] — no refund of ticket cancellation
A
Arpita237
from Aurangabad, Maharashtra
Website:
www.upsrtconline.co.in
I have cancelled the ticket on 30/4/2018 and still not received my money back and for that i am continuously mailing upsrtc on online. [protected]@upsrtc.com and [protected]@upsrtc.com but there is no response from them. Further i called at some mobile number given there but no one ever picked it... And then i called at there toll free number on 13/05/18 and after long wait an executive picked the call to whom i explained my problem but he said that i cant help you and he has given me the same number which i had already tried... I told him the same thing that nobody picks call at this number but he refused to listen anything and ended the call and not ready for helping anyway... This type of behaviour is not acceptable... Upsrtc should train their employees how to solve customers problem while the are sitting in customer care department... Such a pathetic service... I want a refund for cancellation.
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