Uttar Pradesh State Road Transport Corporation [Upsrtc] — Online support executive abusing on call

Address:	Bareilly, Uttar Pradesh, 243001
Website:	www.upsrtconline.co.in

Dear upsrtc team,

Greetings!

At 18:51pm date 17.06.2017 i made a call to your toll free number ph,[protected] with my contact number 88811199xx as your driver took the bus from bareilly at 5.30am on 15.06.2017 while the printed time on the bus was 7am.

I called the customer care to know the status of my refund but your executive mr. Anil was abusing me on call and when i asked him why he is abusing me then he disconnected the call also he called me back on my number by [protected] and threatening me.

I called up the public information officer & appelate officer of transport department, uttar pradesh, but may be the don't work after 6pm.

I am feeling so much unsafe now are this guy mr. Anil can take my personal informations (Address) from upsrtc system and can harm me and my family.

I[censored]psrtc will not take any action and will not provide me written apology then i will have to take some legal action for the security of myself and of my family, i've the call recordings with me.

My upsrtc user id is: shankhdhar

Thanks and regards,
Ankit shankhdhar