Uttar Pradesh State Road Transport Corporation [Upsrtc] — Payment for Bus ticket

Hi,
have booked 1 ticket for Bareilly Satellite to Kaiserbagh Lucknow via Moradabad Pavan Hans Volvo.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. I booked ticket from Bareilly to Lucknow
Please refund my money back.
Either send me ticket details as soon as possible for tickets dated 26.02.2022, 02:35 hours for amount paid 688.00 Rs.
Refund my amount to the bank please. The bank statement clearly mentions that amount had been transferred to upsrtc account.
I'm attaching the screenshot of the bank statement too for your assistance.
Kindly refund my money back.