Uttar Pradesh State Road Transport Corporation [Upsrtc] — refund from upsrtc for cancellation of my ticket

Address:

Lucknow, Uttar Pradesh

My booking on the date of 20/09/2019, 13:30pm was cancelled due to whatever reason, since then i have not received any refund or any amount related to that transaction i am attaching the screenshot of the image that's showing the cancellation message. Kindly revert as soon as possible

This has happened with me and my siblings so many times and we have lost around 2000 rupees in just for not receiving refund from this company i want you to take strict actions against these people. They are just fooling people about receiving refund with 7 days. As, they fail to live upto their promises.