Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund is not issued yet since from last 6 months

Address:

Farrukhabad

Bus was not there at Anand Vihar, when I contact at Operator bus customer service point, he told your bus is cancelled and your refund will be credited automatically within 24 hours, so please take an offline bus again. I am still waiting for the refund ?

It's been 6 months gone far but still no response or refund is issued

Ticket No. XFKB[protected]
Journey Date-01/01/2021

Regards,
Akshay Verma
Email - [protected]@gmail.com