Uttar Pradesh State Road Transport Corporation [Upsrtc] — Refund not received after bus got cancelled

Hi, i booked a seat on 17/4/2021 on a bus frm Sitapur to Saharanpur, the bus got cancelled and a refund voucher was generated. However i haven't received the refund yet. Ticket no[protected] I am attaching the refund voucher where all the details like PNR number, etc can be seen. Please upsrtc refund my money aa it has already been late. The helpline number isn't working and i have emailed my issue to upsrtc again and again. Please do the needful asap.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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