Uttar Pradesh State Road Transport Corporation [Upsrtc] — refund not received yet from 18th jan

Address:

Agra, Uttar Pradesh

I have booked my ticket on 18th january 2020 for agra to dehradun through guest user but due to certain reasons the pnr number could not be generated and the amount was deducted from my account. I have not received the refund yet. I would like you to provide with the refund as soon as possible. I have been trying to contact you for 20 days now. And it is really upsetting that i have to ask for my money again and again. The services are very laid back as the contact no. Is busy and i am not able to contact them anymore.