Uttar Pradesh State Road Transport Corporation [Upsrtc] — refund of bus ticket

On 28.11.2017, I booked an online ticket from lucknow (kaiserbagh) to sohrabgate (meerut), in scannia bus. Details are as below :

- pnr No. - XSBG[protected]
- date of journey - 29.11.2017 (at 19.30 hrs.)
- boarding from kaiserbagh (lucknow) to sohrabgate (meerut)
- Seat No. - 21

Due to some reasons, I couldn't travel on said date and got my ticket cancelled on-line on dated 29.11.2017.

I got the message [with Reference No.- 9230079] that Rs.204/- has been deducted as cancellation charge and balance will be processed within 7 days.

But till date, balance of Rs.1155/- has not been refunded to me.

So its requested to please look into the matter & solve it at the earliest.

regards
sanjeev kumar arora