Uttar Pradesh State Road Transport Corporation [Upsrtc] — Regarding my refund status

Address:	Adarsh Nagar sector A Sitapur Uttar Pradesh
Website:	[email protected]

I was trying to book online ticket on upsrtc website with my upsrtc account @PuranshD from Kaushambi depot to Sitapur depot on[protected]. I was paying my amount wth SBI debit card details, after filling all the details it redirected me to OTP page where I filled the OTP and then it redirected me again to upsrtc page where the error occurred and showed that your transaction got failed, but the thing is that the amount of 1586 rupees deducted from my bank account, I received text from bank side informing about amount deduction but I didn't received any mail or text from upsrtc about booking failure or amount deduction then I contacted with customer care they told me that the site is not working and your booking got cancelled and you will recieve your ammount within 1-2 days but I haven't received my amount which was deducted or any mail from upsrtc about my refund. I need my money back as soon as possible so please solve this issue .