[Resolved]  Uttar Pradesh State Road Transport Corporation [Upsrtc] — Request for refund on booking not found.

Hello,
I booked 5 tickets(seat nos. 17, 18, 22, 21, 20) from LUCKNOW to DEHRADOON on 25th March 2022 from a bus called Pavanhans at 19:00hrs from Kaisarbagh Depot as a Guest User and paid from Google Pay from its app, but when I returned to the website blank page appeared and I didn't recieved any message or mail for the same.
Then i again booked the ticket same tickets on 29th March 2022 after registering as a registered user and they got booked.
Requesting to please generate a refund for the previous book,
Attaching the upi transaction log from google pay.
and banks transaction remarks are as under:
"UPI/[protected]/OidBUS[protected]/pa
ytm[protected]/Paytm Payments /PTM20
220325308134211740202203251009"
Name: Sarthak Dubey
User: Guest
Thank You