Uttar Pradesh State Road Transport Corporation [UPSRTC]

Uttar Pradesh State Road Transport Corporation [Upsrtc] — ticket cancellation amount not refund

Idemia

from Mumbai, Maharashtra

Address:	110091
Website:	www.upsrtc.com

Dear team,
I have canceled 2 ticket on 9th oct. As per policy it will refund within 10 days but still i have not received cancellation amount. I have sent 3-4 mail in their email id but no single mail response received from their end. I have call in customer care also they did not pick up call, busy most of the time & disconnect call after half discussion along with this only 1 customer care num mentioned in site.

For better clarification find attached snapshot.

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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.

Nov 14, 2017

Updated by Idemia I All,

Still not receive ay response form their end. Can you please help.

Nov 14, 2017

Updated by Idemia Still not receive any response from their end. Can you please help.

Dec 05, 2017

Updated by Idemia Dear Team,

What's the status of below tickets . As you know it's already too late (more than 1.5 month has been gone ). I'm not getting a single response from your end Along with this customer care not giving me correct status, after giving details they are doing hold my call/ disconnect . More than 25 mailed send to in that email ID . I have also raised this issue in National consumer helpline .Please find the attached file for better understanding

Both Ticket num is 8978836, 8967005.

Thanks' for your further action.