Uttar Pradesh State Road Transport Corporation [Upsrtc] — Ticket not booked and payment deducted. kindly refund ASAP

Address:Gorakhpur

On dt. 14/12/2020 I booked a ticket through upsrtc from Gorakhpur To Anand Vihar and bus timing 15:00 hrs of Rs. 1544 through my upsrtconline account. The payment is deducted from my account but Unfortunately, the ticket is not booked and I didn't get any tickets. I checked my mail and UPSRTC acc. but there is no notification regarding a payment failure or ticket not booked status. Kindly solve this issue as I want my refund.
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
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Thanks for many refund with in 48hrs.

Kindly update your web site user page and also add some options..

1. Transaction history
2. Refund status
3. Kindly provide Booking bus number sms after chart prepared
4. 24x7 customer care number ability

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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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