Uttar Pradesh State Road Transport Corporation [Upsrtc] — Ticket not booked but payment got deducted

I tried to book bus from Upsrtc on 20Aug 2022 for below details:
Janrath
Etah to delhi
Travel date 21 Aug 2022
Bus time 23:10 pm

My amount (RS 467) has been deducted from my card but ticket not Booked and it's showing transaction failed.
I checked in history too but there no booking.
Kindly refund my full amount.
[protected]@gmail.com
Munish Kumar Anand
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
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    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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