Uttar Pradesh State Road Transport Corporation [Upsrtc] — Ticket not booked

Dear sir,
I booked a bus ticket from alambagh (Alm) to varanasi (Vns) on 23 of august 2020. On completing the payment procedure ticket is not generated but the ticket amount has deducted from the bank account.
So please refund my deducted amount.
I have attached the transation details of the payment.

My upsrtc username - kakarotto
+1 photos
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Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.
Aug 31, 2020
Updated by kingbhuppi
sir,
Waiting for your support.
Hope you will resolve my issue as soon as possible.
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    Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone
    +91 52 2262 2363
    Uttar Pradesh State Road Transport Corporation [UPSRTC] Address
    HQ, Tehri Kothi, MG Marg, Lucknow, Uttar Pradesh, India - 226001
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