Uttar Pradesh State Road Transport Corporation [UPSRTC]

[Resolved] Uttar Pradesh State Road Transport Corporation [Upsrtc] — tickets not booked but money deducted

Shifa rehman

from Etawah, Uttar Pradesh

Address:	Dehradun, Uttarakhand, 248005
Website:	Www.upsrtc.com

Sir.
I booked 2 tickets from dehradun to lucknow from the main website o[censored]psrtc. The bus super luxury bus and the amount of tickets was 1500 each that is 3000. My tickets didn't booked nd transaction got failed at the last moment and money got deducted from my account.
Please solve this issue nd refund me back the amount. As as possible.
I tried calling the helpline numbers but they weren't responsive nd sometimes there no was busy. They are for our help not for ignoring our calls

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Oct 31, 2018

Complaint marked as Resolved

They didn't emailed me neither they called me. But When the amount deducted i got a msg from bank with this transaction no POS UPSRTC1111746 at transaction id 830408410861. I only have this msg as a proof

Uttar Pradesh State Road Transport Corporation [UPSRTC] customer support has been notified about the posted complaint.

Oct 31, 2018

Updated by Shifa rehman 9