Uttar Pradesh State Road Transport Corporation [Upsrtc] — unauthorized deduction from smart card

Address:

Meerut, Uttar Pradesh, 250004

Unauthorized payment of rs 538 from smart card smart card no-srgsb[protected], mukul pahwa.

I travelled from mohan nagar to meerut on 10-01-18 night around 8:00pm, i gave my smart card to the conductor but his

Machine couldn't detect my card so he just noted my card details and didn't give me any ticket and told me that fare of rs

54 would be deducted the from the card later as he would make the entry on the system manually after reaching at the depot. My card was rs 1073 balance at that time,

On the very next day i. E 11-01-17, in the morning, the card's balance was 1073, i puchased the ticket (Rs 54) from my card and travelled from meerut to mohan nagar after which final balance was rs 1019,

In the evening while returning from ghaziabad to meerut, i purchased the ticket of rs 51 from my smart card after which balance of my card was just rupees 430, which was supposed to be 968. I did not travel any where i travel daily only from meerut to ghaziabad and ghaziabad to meerut not anywhere else. Where the hell did my money go?

It seems that the conductor who had noted my card details for the ticket on previous day's evening i. E on 10th jan 18, charged illicitly and cheated me and charged more than rs 538 instead of rs 54 (For the trip from mohan nagar to meerut on[protected] evening as mentioned above). Although, he was supposed to charge only rs 54 but he charged much more than that. Maybe that's what i think has happened.

I have also attached the tickets for 11th january both the tickets show balance on them morning one shows 1019 and evening

One shows rs 430.

I request you to please investigate in this issue and refund my balance as soon as possible.