Uttarakhand Power Corporation Limited — Overcharging in electricity bill

Address:	Dehradun, Uttarakhand, 248001
Website:	www.upcl.org

I am 77 years old retired Indian Air force Officer. I am facing number of problems with Uttarakhand Power Corporation Ltd. concerning various charges in electricity bills. The connection No. to my house is[protected]. I had recd. an electric bill on[protected]. I made the full payment of this bill on[protected] though the last date for payment without any penalty was[protected].Deapite this in my next bill which was recd. on[protected], an amount of Rs.16.04 was charged as late payment of the last bill. It may be noted that the bills are prepared on alternate months. I naturally contacted the concerned authority who promised that this excess amount will be refunded in the next bill. However when the next bill was recd. on[protected], not only that the said amount was not refunded a fresh amount of Rs.8.02 was added to the bill as late payment charges. It may be noted that the bill was recd.on[protected] and was paid on[protected] despite the last date being[protected]. Hence it is requested that the excess amount charged may be refunded to me without any delay.This time too I had contacted the concerned authority who told me that they will look into it and will come back to me. Despite numerous reminders I have recd.no answer. Kindly also instruct the authority not to make such mistakes in future.