Uttarakhand Transport Corporation — need refund for bus ticket

Address:	Dehradun, Uttarakhand
Website:	utconline.uk.gov.in

Hi,

I booked an AC janrath ticket from Haridwar to Delhi. The origin of the bus was Rishikesh and my Boarding point was Haridwar.

Origin - 1PM from Rishikesh
Bording - 2PM at Haridwar
Destination - Delhi Kashmiri Gate
Journey Date - 24th Sep 2018
PNR - 607J[protected]

I waited for this bus till 6PM at haridwar bus stand and it was not reached there and this is also confirmed by enquiry office at haridwar bus stand that they don't have any entry for this bus.

I have already given a written complaint at haridwar bus stand for this.
As this is a service issue from UTC online please provide me a full refund for this ticket.
I'm attaching the complete ticket details for your reference.

Regards,
Sachin