Uttarakhand Transport Corporation Complaints & Reviews

Dear sir,
I made online payment through online banking using my debit card of state bank of india on 02/03/2023 to book a ticket through uttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. So please i am request to refund the amount please refund it earliest.
Details -

Transaction details
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Transaction date : 02/03/2023
Transaction amount : (Inr) 915

The payment of Rs 888 was made to the beneficiary (Uttrakhand Transport Corporation) but the bus ticket was not issued for the same.

I booked the online ticket in utc uttarakhand transport corporation and money was deducted from my account but twice but it is showing that my ticket is not booked and failed

Dear sir,
would like to say that we have Paid online Rs.1413.20 on 25/10/2022, from haldwani to dehradun AC Janrath online booking for 29/10/2022, timing 9.30 pm for which Money is deducted from bank but confirmation ticket is not received yet, ticket status shows failed whereas seat is reserved. Please provide confirmatory ticket from uttarakhand transport corporation ASAP.

Name _ Harshit Joshi, Deepankar
Seat no. 06 & 07

Paid online Rs.1434.88 on 25/04/2022, for two bus ticket online booking for 04/05/2022 from Delhi to Haridwar. But Tickets not issued and no refund made. In spite of several letters and requests Uttarakhand Transport Corporation Dehradun failed to reply or refund.

Paid Rs.1434.88 online on 28April2022, for two bus from Delhi to Haridwar for 4th.May2022. Tickets not issued and no refund was made though payment was successful. In spite of several letters and requests Uttarakhand Transport Corporation failed to reply or refund

I booked UTC Bus from Haridwar to New Delhi, the journey was pathetic
1. Bus starting delay 2 hours
2. By the time nreached new delhi delay was 3 hours
3. Since very much delayed i and my family requested driver to stop at New Delhi railway station to catch chennai train but he refused
4. Called all their help line numbers, most of the time switched off or ringing no response
5. Even if they pickup they say bus will come, what time it will come they don't know

Sir,
To travel from dehradun to pauri, the tickets are given in bus only. It has happened for a few months now.
Earlier we were Given tickets from the ticket counter at dehradun hill station. That was the best way. Because only people who have to go buy and sit in bus. But now people have to rush to take a seat on bus. They all come in front of the bus, run around, and push everyone around, which is too dangerous. Like today there was so much crowd, that while stopping my seat, i didn't knew and someone stole my wallet. There were unnecessary people on the bus and it happened during all the rush. Just before me a boy's phone also got stolen from the same bus. I dont know if I'll get back my wallet now. But it's a heartily request that please switch back to buying tickets from ticket counter only. People can come early and wait instead of going around a moving bus and also only people who have to travel will be allowed on bus.
I will be really grateful to you. Thank you.

In dehradun i want to know how auto decide what to charge. Is there any rate chart is provided by government?

I had booked a ticket online but for some reason I had to cancel the ticket.it has been almost 1 week and amount has not been refunded yet.I tried calling their helpline number showed in website but its of no use just like the government. No one receives the call.my I'd for booking ticket is PNR 148R[protected] for an amount of Rs.3316/- [protected]@gmail.com