Uttarakhand Transport Corporation
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COMPLAINTS

Uttarakhand Transport Corporation Complaints & Reviews

A
amitMehta7
from Haldwani, Uttarakhand
Jan 3, 2024
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Booking failed but money is debited

Address:uttrakhnad
Website:www.utconline.uk.gov.in

I made online payment through online banking using UPI on 03/Jan/2024 to book a ticket through Uttarakhand govt bus service through their official mobile application from haldwani to delhi anand vihar but during the online payment the amount was deducted but ticket not booked. So please I request you to refund the amount it earliest.
Transaction detail:
Transaction amount: ₹ 923.60
Transaction date: 03/01/2024
This...
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A
amitMehta7
from Haldwani, Uttarakhand
Jan 3, 2024
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Money debited ticket booked but no service

Address:uttrakhand
Website:www.utconline.uk.gov.in

Hi team,
On 1nd Jan 2024 I booked online ticket for 2nd January 2024 through Uttarakhand
transport corporation mobile application (UTC pathik) .from haldwani to
delhi anand vihar booking PNR NO:483F[protected]. . On 2nd January no bus is allotted to
my booking due to bus strike and the booking has been cancelled, The money was debited
with upi transaction I'd[protected] .the amount of rupees...
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S
Sharadbadoni
from Dehradun, Uttarakhand
Jan 2, 2024
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Booking cancelled

Address:Uttarakhand Transport Corporation
Website:www.utconline.uk.gov.in

Hi team,

On 31st December 2023 I booked online ticket for 1st January 2024 through Uttarakhand transport corporation from Dehradun ISBT to Delhi kashmiri gate. On 1st January the day o[censored]TC bus didn't came due to bus strike and the booking has been cancelled, the amount of rupees 431.80 didn't refunded yet, I have attached all the screenshots.

Please look into this matter and do the needful.

Thank...
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K
Kanchan punera
from Dehradun, Uttarakhand
Oct 21, 2023
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Money debited but ticket not confirmed.

Website:www.utconline.uk.gov.in/services.aspx

I booked a ticket with bus number[protected] on 21/10/23 . The money was debited but with transaction I'd T2310212225033291732399 but the ticket was not confirmed. The amount was 996.80 A ticket has been raised through both the UPI app and the uttarakhand transport corporation website...
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P
Pema1998
from Dehradun, Uttarakhand
May 28, 2023
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Booking failed but amount deducted refund request

Address:Dehradun
Website:www.utconline.uk.gov.in

I made online payment through online banking using UPI on 27/05/2023 to book a ticket through Uttarakhand govt bus service through their official web- utconline.gov.in Dehradun ISBT to Delhi KASHMIRIGATE but during the online payment the amount was deducted but ticket not booked. So please I request you to refund the amount it earliest.
Transaction detail:
Transaction amount: ₹2905.80
Transaction date: 27/05/2023br...
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A
AbhayBora
from Nainital, Uttarakhand
May 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund of money for which amount is deducted but ticket is not booked

Website:utconline.uk.gov.in

I booked ticket with PNR no.[protected] on 21/05/2023 also paymet is successful with upi transaction id[protected] but ticket booking is failed for the above PNR no. provided by me...pls check for refund of rs 1939.20

Kindly process refund of my money...
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K
Km Shivani negi
from Pauri, Uttarakhand
May 18, 2023
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Refund money

Address:Pauri Garhwal Uttarakhand
Website:www.utc.com

Dear sir,
I made online payment through online banking using UPI on 21/04/2023 to book a ticket through Uttarakhand govt bus service through their official web- utconline.gov.in Anand vihar isbt to baijro uttrakhand but during the online payment the amount was deducted but ticket not booked. So please I request you to refund the amount it earliest.
Transaction detail:
Transaction amount: (INR) 2060
Transaction...
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D
Divyansh kharkwal
from Pauri, Uttarakhand
Apr 16, 2023
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Complain against abusive behaviour of bus driver

Public bus service UK07PA 3100
The driver is so abusive and the behaviour is so bad . I accidentally sat on conductor seat, instead or warning he uses abusive words and uses bad language which was too uncomfortable and disturbs other passengers . He also drives so bad because of his anger . He generates a fear of himself against all the passengers . So I kindely request to to take an action against him I am looking forward for your...
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P
Priyankapanwar_74
from Delhi, Delhi
Apr 13, 2023
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Refund the deducted amount

Website:www.utconline.gov.in

Dear sir,
I made online payment through online banking using my debit card of state bank of India on 12/04/2023 to book a ticket through Uttarakhand govt bus service through their official web- utconline.gov.in but during the online payment the amount was deducted but ticket not booked. So please I request you to refund the amount it earliest.
Transaction detail:
Transaction amount: (INR) 1473
Transaction date:...
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N
narendrauk05
from Pithoragarh, Uttarakhand
Mar 17, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund payment

Address:pithoragarh
Website:www.utconline.uk.gov.in/FAQ.aspx

Dear sir,
I made online payment through online banking using my debit card of state bank of india on 02/03/2023 to book a ticket through uttarakhand govt bus service through their official web - utconline.gov.in but during the online payment the amount was deducted but ticket not booked because of error in transaction. So please i am request to refund the amount please refund it earliest.
Details -

Transaction...
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S
Sanskarraghav
Dec 30, 2022
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Issuing of bus tickets

The payment of Rs 888 was made to the beneficiary (Uttrakhand Transport Corporation) but the bus ticket was not issued for the same....
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Website:Pathik

I booked the online ticket in utc uttarakhand transport corporation and money was deducted from my account but twice but it is showing that my ticket is not booked and failed...
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Dear sir,
would like to say that we have Paid online Rs.1413.20 on 25/10/2022, from haldwani to dehradun AC Janrath online booking for 29/10/2022, timing 9.30 pm for which Money is deducted from bank but confirmation ticket is not received yet, ticket status shows failed whereas seat is reserved. Please provide confirmatory ticket from uttarakhand transport corporation ASAP.

Name _ Harshit Joshi, Deepankar
Seat...
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Address:Uttarakhand Transport Corporation Dehradun
Website:www.utconline.uk.gov.in

Paid online Rs.1434.88 on 25/04/2022, for two bus ticket online booking for 04/05/2022 from Delhi to Haridwar. But Tickets not issued and no refund made. In spite of several letters and requests Uttarakhand Transport Corporation Dehradun failed to reply or refund....
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Address:Uttarakhand Transport Corporation, Dehradun
Website:www.utconline.uk.gov.in

Paid Rs.1434.88 online on 28April2022, for two bus from Delhi to Haridwar for 4th.May2022. Tickets not issued and no refund was made though payment was successful. In spite of several letters and requests Uttarakhand Transport Corporation failed to reply or refund...
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G
Gopal Krishnan Chennai
Jul 17, 2022
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3 hours bus delay # Haridwar to New delhi

I booked UTC Bus from Haridwar to New Delhi, the journey was pathetic
1. Bus starting delay 2 hours
2. By the time nreached new delhi delay was 3 hours
3. Since very much delayed i and my family requested driver to stop at New Delhi railway station to catch chennai train but he refused
4. Called all their help line numbers, most of the time switched off or ringing no response
5. Even if they pickup they...
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B
Bhavya_99
from Dehradun, Uttarakhand
May 31, 2022
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Issuing of hill bus ticket

Sir,
To travel from dehradun to pauri, the tickets are given in bus only. It has happened for a few months now.
Earlier we were Given tickets from the ticket counter at dehradun hill station. That was the best way. Because only people who have to go buy and sit in bus. But now people have to rush to take a seat on bus. They all come in front of the bus, run around, and push everyone around, which is too dangerous. Like today...
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S
Sara Sarah
from Ateli, Haryana
May 18, 2022
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How auto decide fare

In dehradun i want to know how auto decide what to charge. Is there any rate chart is provided by government?...
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K
Kia kitu
from Dehradun, Uttarakhand
May 12, 2022
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Refund of my cancellation ticket Mony

Address:143 Dinakar Vihar vikas Nagar Dehradun

I had booked a ticket online but for some reason I had to cancel the ticket.it has been almost 1 week and amount has not been refunded yet.I tried calling their helpline number showed in website but its of no use just like the government. No one receives the call.my I'd for booking ticket is PNR 148R[protected] for an amount of Rs.3316/- [protected]@gmail.com...
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N
Naresh Bijalwan
Dec 11, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
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Gurgaon to Dehradun

I. Book my seat in the name of naresh Kumar Bijalwan and my rs also deduct on my a/c but Conductor sad you are not booked that sheat but it's reduculus my money deduct on my pocket and I am teention free for seat but at the time of Conductor say not booking seat and I go outside for ATM for money your Conductor not wait and bus gone it's reduculus bcus you you give opurtunitines to up member....
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P
Pranav Narsule
Oct 27, 2021
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Did not get Ticket after paying online

Hello sir

I did my transaction on Uttarakhand State transport site and booked a bus from Dehradun to Delhi

Payment is succesfull and i have attached screenshot as well but i did not receive ticket...
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I have to wait 2hrs for buses to rishikesh from harrawala and many times the bus didn't stop due to overcrowd of passanger in bus. There is extreme shortage of buses in dehradun to rishikesh route and vice versa . Although haridwar buses came after 5 min frequently with almost fully vacant seats . Arrangement of dehradun to rishikesh and vice versa route is very poor...
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S
sumit_bhatt
Aug 11, 2021
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Complaint against bus services

Address:1, Raj Vihar ,Chakrata Road, DehraDun, Uttarakhand 248001
Website:www.utconline.uk.gov.in

Dear Sir,
I want to keep a request to you that many UTC buses are not passes through MIyanwala Underpass. Today I was waiting for the way to Mooradabad on the Miyanwala Underpass Bus stoppage. A UTC bus UK08 1726 which route was fix to Moradabad and that Passes away From Fly over bridge of Miyanwala. Since Long wait no any bus was come there. and I change my destination and wait on Harrawala stoppage. I saw That many UTC Buses e.g....
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S
Satish 1980 kumar
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Poor services of UKD transport

Sir, with regret I post my complaint for unprofessional dealing o[censored]TC services. I booked my online ticket with PNR 475J[protected] from Delhi ISBT to GHANSALI. after reaching Delhi ISBT it was the first shock to know two buses murged i.e. GHANSALI and uttarkashi.. Then at this Corona precautionary measure time standing passengers allowed. Each and Every passenger was charged Rs 50 as Sleeper ticket.. online tickets holder also charged the...
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I'm travelling from Delhi to rishikesh.. when bus stopped at haridwar the bus driver and conductor incorporated more Passengers and filled each and every seat making uncomfortable for the people including me since then travelling has been uncomfortable......
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D
Divyansh Bharti
from Mumbai, Maharashtra
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fare

Address:M/A, M/A

Dear respected team,
As always we are traveling from haldwani to delhi anand vihar. Yesterday we are in travel the same place bus number is1251uk0p a
Cun name is jagdish chandra pala
Takes 500 bukes from me and he has to return 165 bukes to me but he disnot only write amount back of ticket
So it was by mistakely done or not i dont know but it ia not a good sign of loyalty about your passenger
Please do...
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D
Ditipriya Ghosh
from Mumbai, Maharashtra
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bad conduct of bus conductor

Address:Opposite lane to khairi gate haripur,selaqui, Dehradun, Uttarakhand, 248001

This is a comaplin against mr anup singh the conductor for delhi-dehradun bus on nov 22 2019. He is been claiming us saying we haven't paid the whole money for the ticket. Whereas we have already paid the whole amount that is rs 1500. And now he is claiming extra 552 rupees saying this is our due amount. If we won't pay this he will throw us out of the bus. Kindly take some step against this person harassing passengers....
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A
aruntariyal
from Mumbai, Maharashtra
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non refund of money on double ticket booking

Address:Uttarakhand Transport Corporation, Haldwani, Nainital, Uttarakhand

I tried to book 2 tickets of Haldwani Dehradun A.C. bus of 20.06.2019 ( 8.30 PM) through internet on 19.06.2019 from Ranikhet. But due to poor net connectivity I did not receive any information regarding ticket booking and no amount deduction message was received by me from my bank. Thinking that online ticket booking process was not completed and booking of ticket is not possible from Ranikhet I requested my friend at Haldwani to book online...
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B
from Chandigarh, Chandigarh
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refund the ticket cost

Address:House no 72. Village Behlana., Chandigarh, Chandigarh, Punjab, 160003
Website:www.consumercomplaints.in/new_complaint

Hi,

I booked four general tickets bearing sheet no 16 to 19th from chandigarh to kotdwar. The origin of the bus was haridwar and my boarding point was chandigarh.

Boarding - 21:30 pm at chandigarh
Destination - kotdwar
Journey date - 17th april 2019
Pnr - 439j[protected]

I waited for this bus till 22:30 pm at chandigarh bus stand and it was not reached there. We had visited...
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Address:Sector 20 Noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I want to escalate issue against one of the utc contracted midway restaurant comes under the route of delhi to dehradun. The restaurant name is quality cafe. This cafe is charging the price more than the mrp mentioned on any product while as the indian government rules the price of any goods will not be more than the mrp mentioned. Utc authority should be ensure that the charged price of the product is not more than the mrp. But i think utc...
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