Uttarakhand Transport Corporation Complaints & Reviews

Paid Rs.1434.88 online on 28April2022, for two bus from Delhi to Haridwar for 4th.May2022. Tickets not issued and no refund was made though payment was successful. In spite of several letters and requests Uttarakhand Transport Corporation failed to reply or refund

I booked UTC Bus from Haridwar to New Delhi, the journey was pathetic
1. Bus starting delay 2 hours
2. By the time nreached new delhi delay was 3 hours
3. Since very much delayed i and my family requested driver to stop at New Delhi railway station to catch chennai train but he refused
4. Called all their help line numbers, most of the time switched off or ringing no response
5. Even if they pickup they say bus will come, what time it will come they don't know

Sir,
To travel from dehradun to pauri, the tickets are given in bus only. It has happened for a few months now.
Earlier we were Given tickets from the ticket counter at dehradun hill station. That was the best way. Because only people who have to go buy and sit in bus. But now people have to rush to take a seat on bus. They all come in front of the bus, run around, and push everyone around, which is too dangerous. Like today there was so much crowd, that while stopping my seat, i didn't knew and someone stole my wallet. There were unnecessary people on the bus and it happened during all the rush. Just before me a boy's phone also got stolen from the same bus. I dont know if I'll get back my wallet now. But it's a heartily request that please switch back to buying tickets from ticket counter only. People can come early and wait instead of going around a moving bus and also only people who have to travel will be allowed on bus.
I will be really grateful to you. Thank you.

In dehradun i want to know how auto decide what to charge. Is there any rate chart is provided by government?

I had booked a ticket online but for some reason I had to cancel the ticket.it has been almost 1 week and amount has not been refunded yet.I tried calling their helpline number showed in website but its of no use just like the government. No one receives the call.my I'd for booking ticket is PNR 148R[protected] for an amount of Rs.3316/- [protected]@gmail.com

I. Book my seat in the name of naresh Kumar Bijalwan and my rs also deduct on my a/c but Conductor sad you are not booked that sheat but it's reduculus my money deduct on my pocket and I am teention free for seat but at the time of Conductor say not booking seat and I go outside for ATM for money your Conductor not wait and bus gone it's reduculus bcus you you give opurtunitines to up member.

Hello sir

I did my transaction on Uttarakhand State transport site and booked a bus from Dehradun to Delhi

Payment is succesfull and i have attached screenshot as well but i did not receive ticket

I have to wait 2hrs for buses to rishikesh from harrawala and many times the bus didn't stop due to overcrowd of passanger in bus. There is extreme shortage of buses in dehradun to rishikesh route and vice versa . Although haridwar buses came after 5 min frequently with almost fully vacant seats . Arrangement of dehradun to rishikesh and vice versa route is very poor

Dear Sir,
I want to keep a request to you that many UTC buses are not passes through MIyanwala Underpass. Today I was waiting for the way to Mooradabad on the Miyanwala Underpass Bus stoppage. A UTC bus UK08 1726 which route was fix to Moradabad and that Passes away From Fly over bridge of Miyanwala. Since Long wait no any bus was come there. and I change my destination and wait on Harrawala stoppage. I saw That many UTC Buses e.g....

Sir, with regret I post my complaint for unprofessional dealing o[censored]TC services. I booked my online ticket with PNR 475J[protected] from Delhi ISBT to GHANSALI. after reaching Delhi ISBT it was the first shock to know two buses murged i.e. GHANSALI and uttarkashi.. Then at this Corona precautionary measure time standing passengers allowed. Each and Every passenger was charged Rs 50 as Sleeper ticket.. online tickets holder also charged the amount and divert the route without any information... The gpf tracking of route was not enable.. so pathetic ... Is UK government aware of this unconditional services without prior information at least to online ticket holders.. so that we wish or not wish to travel.. poor experience..
Sir, Please find the cause of mismanagement in UTC services and punish the defaulters for creating inconvenience and damaging faith in UTC.

I will be obliged if you take some firm step for improvement.

Thanking you

Satish Kumar