[Resolved]  Vacations Gateway — Vacation gateway failed to provide services as per package

Address: Gautam Buddh Nagar, Uttar Pradesh

Website: Vacation Gateway

Suddenly a day I had recieved a call from M/s Vacation gateway. A lady named Kanupriya called me & told me that she is a sales personal. Offered me a package worth Rs. 8549/- & also confirmed to provide samsung galaxy S6 / Tablet with package. Also even a bit of time she has not given me to search / enquire about vacation gateway. So many commitments of providing 5 star accomodation/ accomodation as per their listed hotels whichever selected by me will be provided by them she committed. But on payment no one is picking phone. Even on demand of refund no response. Afetr so many months passed away a mail came for refund with 10% deduction offered by vacation gateway. I had given by acceptance. Again some more months passed then offer with 30% deduction came to me by vacation gateway. Finally at last, seeing no refund will likely to come so again I have mailed that give me accomodation for my Shimla/ Manali trip they have offered me third class hotels despite their listed ones. I deferred for such third class accomodation offered by them. Finally I am planning to consult with lawyer & going to file a case against them for harressment & failure for giving services per their package. Their sales persons were also giving fake commitments during giving explanation to cusotmers.