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Vasai Cable Complaints & Reviews

www.vasaicable.com
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Updated: Sep 30, 2023
Complaints 55
Resolved
3
Unresolved
52
Bad 😕 It seems that Vasai Cable has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Vasai Cable reviews & complaints page 2

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A
Ajith Malankar
from Ludhiana, Punjab
Mar 10, 2021
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Address: agarwal bhabola naka

From 9th march 2021 cable is not working. kindly resolve.
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    R
    Roza Noronha
    Mar 9, 2021
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    Address: 103 c wing Regency, Agarwal Township

    Eror code TUB220
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      A
      Aanand Rana
      Feb 25, 2021
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      From last 2 days basai cable not working
      Wrror code 220
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        S
        Shakeel Shaikh1
        Feb 10, 2021
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        Address: Vasai cable Pvt Ltd, next to golden park hospital, behind parvati theatre,vasai West, dist Palghar

        No internet connection from 6th February, 2021. Executive never receive calls unless called 8-10 times, after receiving call executive not responding properly and just say "engineer assign kiya hai aaj ho jaega" and try to disconnect call with same reply. they have confirmed today date about engineer's visit but till today 10th February no solution neither engineer turned up till now. Fake promises are given by executive and just fooling customer.
        Vasai Cable customer support has been notified about the posted complaint.
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          N
          Nirmala Manurkar
          from Powai, Maharashtra
          Dec 2, 2020
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          Address: Vasai Manor, B403, Babola chulna Road, Nr Suyog Nagar, Vasai (w)-401 202

          STB 240084E8 - Card no. 51330337
          Error code :- 220

          Kindly send the technician
          Vasai Cable customer support has been notified about the posted complaint.
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            S
            Saloni Pakaye
            from Powai, Maharashtra
            Nov 5, 2020
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            There is no internet connection since yesterday.
            Id- saloni
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              S
              Smruti j
              Oct 28, 2020
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              No internet
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                A
                Arvind Shenoy
                Oct 26, 2020
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                Address: C-104, Bldg No 20, Kingston Tower, Kauls Heritage city, Bhabola vasai west.

                There is no internet since morning. What is the issue?
                Also it has been observed that internet stops working if there is a power failure. There is no back up for internet service. This is hampering our work.
                Vasai Cable customer support has been notified about the posted complaint.
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                  A
                  Akhil Uchil
                  Oct 24, 2020
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                  Address: 154 Golden Park Commercial Complex, Sai Nagar, Vasai-Virar, Maharashtra 401202

                  From last 1month I had lodged a complaint as my internet goes down when power is gone, every time customer care people says we will have our engineers look into it but still the issue persists. I have to call every time to take the update & they are least bothered to check on the complaints & check if it's resolved or not.
                  Vasai Cable customer support has been notified about the posted complaint.
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                  User ID: akhil_uchil
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                    A
                    Alen Paul Dias
                    Sep 4, 2020
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                    Having issues of no internet connection for around 12 hours now. Hopefully resolves soon.
                    I d : amitpd
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                      V
                      Vipul Gohil
                      Aug 18, 2020
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                      Address: 154 Golden Park Commercial Complex, Sai Nagar, Vasai-Virar, Maharashtra 401202

                      Respected all,
                      1. My cable TV is not working, i am informing company person(Vasai Cable-West), he is telling that i informed in complaint department, still ifrom last two days no one is coming to solve issue.After calling in complaint department they say now its fresh complaint registration and two more days required to attend your issue. Its really unprofessional way of handling

                      2. They have started all channels as per goverment charges from 17th of every month, but money collection they are doing on 1st day of every month, means 17 days extra charges we paid .
                      Vasai Cable customer support has been notified about the posted complaint.
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                        M
                        Mitesh_19
                        Aug 14, 2020
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                        Address: Vasai

                        Hi team,

                        Since last month there is no internet access at all and when i check the vcpl guy had already taken the setup installed for connection as we were not home.. Now re install the same i have been cs daily but no responce... Please help

                        I have already paid for 6 months advance.

                        User name - rakesh_g
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                          L
                          leena madhu
                          Aug 1, 2020
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                          Dear Team,

                          Since two days we are trying to contact Vasai cable office for registering complain for our set top box.
                          No one is picking up calls.
                          In this panademic situation if toll free numbers and registered numbers are not reverting the customer has to suffer.
                          Kindly look into the matter and revert with contact details which will be helpful.
                          Vasai Cable customer support has been notified about the posted complaint.
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                            J
                            Janak Mistry
                            Jul 20, 2020
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                            Address: VASAI

                            Paid balance charges yesterday but cable connection not resumed yet.

                            Gcr-sk9501

                            Stb id : 3e46657d

                            Ca id: [protected]
                            Vasai Cable customer support has been notified about the posted complaint.
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                              R
                              [email protected]
                              Jul 18, 2020
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                              Address: Ayesha Plaza, Flat No: 02, Ground Floor,

                              New connection made on month of july but internet stop working after few hours and it's working after 2 days for sometime and again started. I have complained over the customer care about the same. Mr bharat assured me that it would be resolved soon but situation remain unresolved. Post i have tried several times to connect customer care but no response even try to mr rajesh but he also not responded. Please can someone check the issue highlighted and try to resolve as soon as possible due to which my office work is getting impacted. No use of connection. Already paid for year for this services and can't accept this kind of services.

                              Regards
                              Sayed
                              Vasai Cable customer support has been notified about the posted complaint.
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                                S
                                S1256s
                                Jul 7, 2020
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                                Vasai cable private ltd. Vcpl
                                Vasai Cable customer support has been notified about the posted complaint.
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                                Error 220 is shown on the TV set top box.
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                                  P
                                  Pramod Gharat
                                  Jun 16, 2020
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                                  Address: pramod waman gharat mamta bungalow jari mari mandir road umelman

                                  My set top box is not working from yesterday afternoon trying to cal your office but not answering kindly send someone to start the connection
                                  Vasai Cable customer support has been notified about the posted complaint.
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                                    R
                                    ROSHAN MHATRE
                                    Jun 4, 2020
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                                    From 3 days there is no signal showing on setupbox
                                    Vasai Cable customer support has been notified about the posted complaint.
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                                      P
                                      Prashant-nagrale
                                      Apr 28, 2020
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                                      Address: vasai west hanuman nagar

                                      Dear sir,
                                      As you know the current situation due to covid 19 … i am working from home and using internet from mobile … but now i want broadband internet connection from vasai cable.. I had call to your sales team but they were saying that i have to come your office with documents and then will get internet connection within 10-12 days … can i send documents by email and do online payment instead of come to your office for the same..? Please let me know as i need internet connection as soon as possible

                                      Thanks & regards
                                      Prashant
                                      [protected]
                                      Vasai Cable customer support has been notified about the posted complaint.
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                                        S
                                        Seanne Gable
                                        Apr 9, 2020
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                                        Address: Vasai west

                                        My Vasai cable Payment shows successful but I'm unable to view any channels yet. Please start my package as soon as possible.
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