Vasan Eye Care Hospital — Discharge Summary not provided even after 1 week of cataract surgery

Patient Name: S Mary.
My mother S Mary was operated for cataract on 25 Feb 2021. I contacted Vasan eye care AS Rao Nagar branch and the surgery was done at the Secunderabad branch on the said date. I requested the councillor whose name is Prashanthi to provide the discharge summary on the same day but she advised that she can provide the next day and even on the next-day, she could not provide the discharge summary citing reasons that she is busy. Today is March 6, and still i did not receive the discharge summary. I don't understand this delay and poor service from Vasan eye care when I fully believed them to help me.