[Resolved]  Vasan Eye Care Hospital Geeta Bhawan Road Jodhpur — Poor quality of service.

Address:

Jodhpur, Rajasthan

I (C.L.Parihar) aged 66 years get the eye tested on 27th April 2014 as on 27th April 2014. As per advised I have selected progressive glasses for spectacle costing Rs.3740/-.A sum of Rs 2000/- deposited as advance.I have given spectacle frame also. I have been given date of collection 4th May 2014. I visited on this date and deposit balance amount.I put the spectacle and found that left side glass is defective because object was not correctly visible.I compliant to in charge and she told that it will be sent to Jaipur for necessary correction in lens. I have been given time or collection 11th May 2014. When I visited on this date no work has been done on that lens and defect was as it is.Again I have been given time for collection on 18th but In charge (Mr. Verma) told that still your spectacle is not ready and please collect after three/ four days. I was disappointed with such unsatisfactory service and I request him to give contact no.of your senior boss but he has not given and "I have decided to take the money back". Still my frame is not returned and on telephonic enquiry that collect frame on 23rd May after 11.00 AM. Is this not the harassment to senior citizen and poor quality of service. MY SELF KNOW HOW I SFFER WITH OUT SPECTACLE. Hope seniors in vasan care will look into this so that other senior citizen may not suffer for such services. C.L.Parihar.