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Vasan Eye Care Hospital
Vasan Healthcare Private Limited
Customer satisfaction rating: 25%
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93
COMPLAINTS
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Vasan Eye Care Hospital Customer Care

Vasan Healthcare Private Limited

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Address
No. 15A, Thillainagar Main Road.
Trichy
India - 620018

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
94
down
34

Fax:
Fax:
+91 43 1402 3211  

Additional info

Corporate office 

No. 70, Dr. Radhakrishnan Salai,
"Lancor West Minster", IV Floor,
Mylapore, Chennai – 600004,
Tamil Nadu, India.
Phone : +91 44 4340 0950, +91 44 3989 0950
Fax : +91 44 4340 0998

Customer satisfaction rating
25%
Complaints
93
Pending
0
Resolved
23
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So far so good - The company responded to our notifications and is working on resolving complaints.

Vasan Eye Care Hospital related photos (17)

Vasan Eye Care Hospital Complaints & Reviews

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 #preethi on Oct 25, 2020
Visited Vasan eye care hsr layout yesterday. They asked to pay the consultation fee. And they said they would not accept card but would accept cash or phone pay/ google pay due to pandemic. I tried phone pay . First they did not give the scanning to scan but a number . I was not able to pay to the number because it was not in upi network. So the lady asked another guy to check on that he gave a number to which I could send amount 250 . Payment was done successfully and showed it to him. He said that’s not the right no. And asked to pay the cash and argued I had to pay the cash to get the consultation. So I had to pay500 for a single consultation . Frustrated me. Why do Vasan care has personal staff numbers as phone pay account to pay.
Instead of scanner. There is no logic in this that they would not accept card but cash and how would this is safe they think?

Please look into this and refund my amount.

Complaint Status


[Oct 25, 2020] Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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    Vasan Eye Care Hospital — Worst consultation of power checkup

     Premnath14 on Oct 21, 2020
    I check to power in VASAN EYE CARE PARAMAKUDI but I don't have a satisfaction because they are not working properly and working...
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     Ramesh Pandi on Sep 16, 2020
    Hello sir/madam.
    I'm ramesh from madurai. Today my mother operations from anna nagar branch. Staffs are irresponsible answer to me. And then treat with my mom locally bcoz of in this hos at that time doctors mother operated. So my mom and doc mother's share the same room and different bed. Nurses compulsory don't spoke loudly don't answer any other like she will not informed to me with pain after came to home my mom inform that i'm really sad this behaviour.

    Your message is all patients treat as same. But why separate the doc mother's and my mother's please explain this.
    Regards,
    Ramesh pandi

    Complaint Status


    [Sep 16, 2020] Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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       Rameshvramesh on Jun 27, 2020
      Hi, today i went to namakkal vasan branch to change the optical frame. For payment i asked for card payment and they told machine not working.in most of my visit they are giving the same answers. Also asked for any other payment method and they gave me gpay number and i paid it. After paying came to know that was personal gpay account of the person who is working there. This is totally not acceptable to pay the amount to other personal account for getting a product from vasan.

      Who gave this permission to their staff? I need the explanation for this? Else i will be taking this to next higher level with the evidence.

      Also found in most of the frame price tag is not there. Simply they are checking and telling some price which i doubt that i am paying correct.

      Complaint Status


      [Jun 27, 2020] Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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         John Ravi on Jun 20, 2020
        Monday on june 15th 2020, i visited nagercoil vasan eye care at 11am for slight pesticides eye damage. They told for further visit to come after 5 days. Today i visit hospital at 2pm. But there is no doctors present. The staffs checked the refraction. But there is some problem in my eye sight. They conversiate over mobile to the doctor and prescribed another medicine. They didn't inform me on that day that the doctor will not available afternoon session. I went there by single driving of my car. By having sight problem and without attending of doctor today i suffered a lot. Kindly do the needful.

        Complaint Status


        [Jun 20, 2020] Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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           Pugal061 on Jun 10, 2020
          Dear sir/ madam,

          I am contacting from vasan eye care theni branch, theni district.

          I am here for checkup for eye iritation and sudden severe pain, and consult doctor name is mr. Manoranjan mbbs, do, faeh.

          I am waiting for more than 2hr but doctor is not available in clinic. There only attenders and helping sisters are only available. And asking me to wait by answering doctor will arrive shortly within 10mins, and i argued with them after 1.5hr but thet still saying same answers, "kindly wait doctr will come within 10mins".

          Not only myself also nearly 16patients are waiting for long,
          How long a patient wait with pain.

          In need of emergency there is no any option to survive.

          Hope you understand my situation and kindly do the need-ful..

          Thank you.

          Complaint Status


          [Jun 10, 2020] Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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            Vasan Eye Care Hospital — complain about pf..I am old staff in vasan eye care

             chandra r on Dec 27, 2019
            Dear team,
            i am chandrakala optometrist old employee relived on 2017 in vasan eye care madipakkam branch.central...
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            Vasan Eye Care Hospital — wrong diagnosis and poor customer response

             Ajay raje urs Ajju on Nov 25, 2019
            Hi all myself i am ajay (Patient no : 131456) on[protected] for my eye check up visited vasan eyecare in bommanhalli branch...
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            Vasan Eye Care Hospital — regarding misinformation by receptionist

             ShobaRa on Nov 23, 2019
            I was informed to submit any registered number which i did.. And they did take the money for it...
            When i went for...
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            Vasan Eye Care Hospital — customer complaint for poor administrative

             Vijayanmoorthy on Sep 27, 2019
            Dear sir/madam,

            I would like to inform that i have visited vasan eye care hospital on 26.09.2019 at 17:00...
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            Vasan Eye Care Hospital — doctor not available and management negligence

             Abhit Singh on Sep 21, 2019
            Most of the time doctor will be not available in hospital at hosur-635109 branch. For past 2 hours reception people saying...
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            Vasan Eye Care Hospital — glass been blur

             kannan rathna on Sep 13, 2019
            Dear sir/ madam,

            On 2/9/2019 i went to vasan eye care center hosur for eye check up. They said to use eye...
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            Vasan Eye Care Hospital — lenses of my spectacles were interchanged

             Soumyahc on Aug 4, 2019
            You have worst service and worst staff in your hassan karnataka branch i just visited your hospital by its brand name but...
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            Vasan Eye Care Hospital — unfit bifocal lens - reg

             9491135847 on Jul 6, 2019
            Dear vasasn team,

            I heard that when compare with other hospital vasan eye care is best. I trusted that too....
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            Vasan Eye Care Hospital — eye checkup

             Sriniam on Jun 27, 2019
            I have come for eye checkup of my 9 month old baby. On 26th june 2019 i went to take appointment. The front desk person informed...
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            Vasan Eye Care Hospital — spectacles / glasses

             harithamohan on May 21, 2019
            Sir / Madam, Date-15.5.2019

            My customer ID No.775914. In the month of January 2019, I got my eye power...
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            Vasan Eye Care Hospital — vasan eye care hubli

             ynpawar pawar on May 9, 2019
            Dead sir
            When i am hear name of vasan eye care that time i am really happy but when i am visit hospital really worst...
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            Vasan Eye Care Hospital — about doctors

             asdfthe on Jan 19, 2019
            I have been regularly troubled by kamal babu from madurai vasan eyecare. I work in madurai, due to a sudden swelling in my...
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            Vasan Eye Care Hospital — cghs card not accepted

             Shivani1212 on Jan 2, 2019
            Hi team

            I have visited vasan eye care, hsr bangalore branch yesterday (01.01.2019).
            As i always used...
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            Vasan Eye Care Hospital — the hospital management, pudukkottai.

             ARUL JENIFER RAJ on Dec 4, 2018
            The management asked us to come by 9. Am. We arrived there by 8.50am. Due to less facilities the management has planned to...
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