Vasan Eye Care Hospital
Vasan Healthcare Private Limited
Customer satisfaction rating: 21%
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111
COMPLAINTS
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Vasan Eye Care Hospital Customer Care

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Address
No. 15A, Thillainagar Main Road.
Trichy
India - 620018

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
100
down
35

Fax:
Fax:
+91 43 1402 3211  

Additional info

Corporate office 

No. 70, Dr. Radhakrishnan Salai,
"Lancor West Minster", IV Floor,
Mylapore, Chennai – 600004,
Tamil Nadu, India.
Phone : +91 44 4340 0950, +91 44 3989 0950
Fax : +91 44 4340 0998

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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21%
Complaints
111
Pending
0
Resolved
23
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So far so good - The company responded to our notifications and is working on resolving complaints.

Vasan Eye Care Hospital Complaints & Reviews

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Dear Sir,

I have tested my eyes at your Centre at Madipakkam and purchased eye glasses as per specification...
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I am writing this mail hoping that a customer's painful situation will be understood and responded properly.

I...
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I have went to Vasan hospital in Madurai By-pass road before a Week back for General eye check-up ; felt unhappy with the...
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The contact numbers in their websites are not reachable its an fake numbers. And the delivery of frames took so long then what the staffs said
Apr 19, 2021

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    My name Ganesh.. Buying one yeae lense pack from Vasan Eye care, Anna Nagar, Madurai.they given
    Lense solutions expired. Lense broked with in a month.. no one give a proper response. Loss 2500 rupees.. am very poor family..please refund my money or give any solution for this. Else i will go to Consumers Court..contact me [protected]
    Worst service at Madurai Anna Nagar
    Apr 06, 2021

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      Dear Sir/Madam,

      In erode branch, 3 rd floor air conditioner not working properly. Also there is no fan facility... Your staff are sit in front of table fan... Please take necessary action...
      Thanks
      Mar 08, 2021

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        Patient Name: S Mary.
        My mother S Mary was operated for cataract on 25 Feb 2021. I contacted Vasan eye care AS Rao Nagar branch and the surgery was done at the Secunderabad branch on the said date. I requested the councillor whose name is Prashanthi to provide the discharge summary on the same day but she advised that she can provide the next day and even on the next-day, she could not provide the discharge summary citing reasons that she is busy. Today is March 6, and still i did not receive the discharge summary. I don't understand this delay and poor service from Vasan eye care when I fully believed them to help me.
        Mar 06, 2021

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          Showed to RR Nagar branch glass
          number is not set properly when asked to solve staff said I am not responsible very bad behaviour specatacle cost 12k
          Feb 06, 2021

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            Process is very slow.. First day it took 4 hours to do AR /NCT and refraction and ask me wait for another two three hour to...
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            My name is Sai Sagar.Unfortunately We (father and I) happen to go for an eye checkup in Vasan hospital (vizag) on 08/01/2021...
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            Patient name: S. Suryavathy
            She was treated for eye examination in Gajuwaka Vasan eye care center in the month of decemner-2020....
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            Patient name: S. Suryavathy
            She was treated for eye examination in Gajuwaka Vasan eye care center in the month of decemner-2020....
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            I have been to vasan eye care, hsr layout bangalore foe eye power checkup.they have diliyed my eye around 10.30 am and it is still not came to normal after 3 days. When i visited the doctor they didn't even respond properly. None of the staffs/ doctors responded correctly.they suggested some lubricant drop just to do business..doctor also didn't say how long it all last or if i really got pbm with my eyes.looks like doctors are not experienced.
            Dec 30, 2020

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              My father underwent cataract surgery (laser, imported lens) at vasan eye care clinic, khammam District, Telangana 15 days ago. After the surgery, a red spot is being observed in the eye till date alongwith slight swelling. Vision of the eye is also not as assured by the Doctors/staff of Vasan eye Care. Now the Doctors/staff are advising to use eye drops for certain period of time to get rid of reddishness in the eye. But the problem is not observed in others who underwent the same surgery in other Hospitals. Feeling like we have been cheated and my father has to bear the damage did by Vasan eye Care for his rest of life.
              Dec 15, 2020

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                Vasan eye care it's name that's no one not listening anyone problem fake bills are giving some saying Pay the phone pay someone...
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                We've taken glasses on 12-Dec-2020 in waranagal Vasan Eye care hospital. The glasses (HMC Crizal ) three benefits and they...
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                Last week Monday attended in vijayawada hospital branch, they suggested spects and address given for delivery.

                Till now we are not received spects, continiously they arw saying tomorrow but i didn't received product.

                Kindly help me on this.
                Manikanta
                [protected].
                Nov 09, 2020

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                  From
                  M.veera suresh
                  Gooty - Rs
                  Anantapur

                  To

                  Medical director public health...
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                  Visited Vasan eye care hsr layout yesterday. They asked to pay the consultation fee. And they said they would not accept card but would accept cash or phone pay/ google pay due to pandemic. I tried phone pay . First they did not give the scanning to scan but a number . I was not able to pay to the number because it was not in upi network. So the lady asked another guy to check on that he gave a number to which I could send amount 250 . Payment was done successfully and showed it to him. He said that’s not the right no. And asked to pay the cash and argued I had to pay the cash to get the consultation. So I had to pay500 for a single consultation . Frustrated me. Why do Vasan care has personal staff numbers as phone pay account to pay.
                  Instead of scanner. There is no logic in this that they would not accept card but cash and how would this is safe they think?

                  Please look into this and refund my amount.
                  Oct 25, 2020

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                    I check to power in VASAN EYE CARE PARAMAKUDI but I don't have a satisfaction because they are not working properly and working...
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