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Vasan Eye Care Hospital Complaints & Reviews

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Updated: Jan 5, 2026
Complaints 127
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23
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Vasan Eye Care Hospital reviews & complaints(127)

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N
NehaNoopur25
from Gurugram, Haryana
Jan 5, 2026
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Unprofessional TPA & Co-ordination Staff made us pay Rs 27000/- extra

Address: Marathalli, Bangalore

I went for my father's cataract surgery on 22nd Dec 2025 @ Vasan Eye Care, Marathalli, Bangalore. Before the surgery we had a detailed discussion with the co-ordination & TPA staff regarding my insurance coverage & that we would want the cost to be covered through insurance without incurring any additional charges. After a detailed discussion with the respective staff members, estimate was shared with my Insurer & I spoke to them personally...
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Address: Tirunelveli

I ordered a specs from Vasan eye care hospital Tirunelveli by 10/12/2022 and I received by the end of December that too with lot of delay and confusions. Bill for the same was received after one and half month. Immediately when I received the specs I found it was defective. They asked me to give it back for correction. After correction it was again defective alignment was not right. Since my place was far away I couldn't travel to Tirunelveli...
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S
sai samraat
Dec 15, 2020
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Frist think is worst staff fake bills giving staff

Address: Begumpet and Secunderabad Hyderabad

Vasan eye care it's name that's no one not listening anyone problem fake bills are giving some saying Pay the phone pay someone said paid 5000 rupees then he will give manual billing that giving all fake bills they typing notepad and giving print. Staff doing something wrong.. I asked bill they taking time 2hour BeGumpet Hyderabad vasan eye care... Staff doing something wrong Secunderabad location and BeGumpet location even clients is there...
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srini m
from Powai, Maharashtra
Dec 14, 2020
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Extra Change in bill

We've taken glasses on 12-Dec-2020 in waranagal Vasan Eye care hospital. The glasses (HMC Crizal ) three benefits and they have charged 2180 Rs and frame cost was1090 Rs.

In same bill in other Colum they have charged extra 310 Rs. we asked same to store keeper and they told us 310Rs for glasses as new price, but it was not updated in system.

We would request you to take appropriate action to Warangal (TS) branch.br...
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C
chandra r
from Chennai, Tamil Nadu
Dec 27, 2019
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complain about pf..I am old staff in vasan eye care

Address: C/O Vasan Eye Care Hospital No 383 Old Gems Foundation Building, Anna Salai, Saidapet, Chennai - 600015, Near J 1 Police Station, Opposite Bus Terminus (Map), 600015

Dear team,
i am chandrakala optometrist old employee relived on 2017 in vasan eye care madipakkam branch.central head name prathap raj.i dint get my pf till now..my uan is not till now not in active..no response in vasan eye care... i have been going to vasan eye care center daily 5 times i visited for pf they are not taking any action about my pf .i am in emergency suituation they are not responding.i need my pf soon..i trusted...
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Ajay raje urs Ajju
from Bengaluru, Karnataka
Nov 25, 2019
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wrong diagnosis and poor customer response

Address: bangalore, 560068

Hi all myself i am ajay (Patient no : 131456) on[protected] for my eye check up visited vasan eyecare in bommanhalli branch after i visited the doctor miss. Nimsha sharma has prescribed me with specs with certains details after a one week on[protected] i have got my specs and those prescribed specs and used it till[protected] after the usage of specs i felt something wrong with my vision and it was uncomfortable with my specs and without...
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naveenbyalal
from Pune, Maharashtra
Sep 22, 2016
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Lasik - laser surgery failed - played with my eyes and money

Address: 411038
Website: www.vasaneye.in

Complaint - worst lasik - laser surgery - played with my eyes and money
I have done lasik-laser eye surgery in vasan eye care, kothrud pune, initially they impressed and said if you take lasik surgery till 40 yrs your vision will be perfect and there is no chances of coming number again.
But done lasik surgey just 1 year back, again my eyes suffering with number and eye became very very sensitive now a days,.
Feeling...
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S
samadhans2005
from Mumbai, Maharashtra
Jan 10, 2015
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Lasik Operation went wrong

Address: Mumbai City, Maharashtra

Hi my name is Samadhan Katkar & i am from Mulund Mumbai, i did my Lasik operation for my right eye under the cashless treatment on 18th Dec 2013 in Mulund Hospital when Vasan was high on media, trust me till the time of my operation i was just pushed to get my left eye also treated which was not required. Soon after the operation they asked me to know the pre & post results of my eyes. Unfortunately the vision was blur, then they...
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C.L.Parihar
from Gwalior, Madhya Pradesh
May 22, 2014
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Poor quality of service.

Address: Jodhpur, Rajasthan

I (C.L.Parihar) aged 66 years get the eye tested on 27th April 2014 as on 27th April 2014. As per advised I have selected progressive glasses for spectacle costing Rs.3740/-.A sum of Rs 2000/- deposited as advance.I have given spectacle frame also. I have been given date of collection 4th May 2014. I visited on this date and deposit balance amount.I put the spectacle and found that left side glass is defective because object was not correctly...
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Yusuph
from Noida, Uttar Pradesh
May 19, 2014
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Misguiding and fake promises

Address: Kanpur, Uttar Pradesh

I Yusuf Anwar paid advance money of Rs 25000 for my cataract surgery on 05/04/2104 UID No. 21971 to Vasan Eye Care kanpur branch. I was told the lens would be available in 20 days for the surgery and now its over one an a half month and still lens is missing. Worst case I am not getting any proper information from them.. On daily basis they making excuses. The exact date of lens availability is still not clear. It's absolutely shame and...
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k.bhaskararo
from Palakollu, Andhra Pradesh
Mar 8, 2014
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negligence in receiving approval from insurance agency

Address: Visakhapatnam, Andhra Pradesh

on 6-4-2012 my right eye catract survey was done through cashless. on 7-3-2014 the authorities was fixed for another eye i.e., left eye catract survey and allotted bed in the hospital also in the last minute the staff informed that your insurance approval not received. after my thorough search the staff submitted proposal irregularly duly mentioning the patient is have diabates. for that reason the insurance not given the approval. actually...
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S
suryanaresh
Dec 17, 2013
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Cheating the patients with Kodak K+ lens and unsatisfied response there by

Address: Hyderabad, Andhra Pradesh

In the month of may we went to vasan eye care (Kukatpally) for eye check up to my mom and dad. They had some eye problem and they required spectacles. - I asked them for the crizal lens. They told me and convinced me to take Kodak K-plus lens. But there was some issue with the lens with in 5 months.. No clear view.. - I took two spectacles ( Order : 98020 and Order : 97189 ) and costly lens. - I have given spectacles on Dec 3rd...
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S
s.shiv
Jul 12, 2010
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Cataract operation gone wrong

Address: Tamil Nadu

My mother is 75 years old and had developed cataract in both her eyes. She visited the Vasan Eye care where she was told that she needed to undergo cataract operation on her right eye asap. She underwent the laser cataract removal procedure and the very same day she had severe vomitting and her eyes became swollen. The doctor asked her to come the next day and checked her and changed the medicines with which her vomitting stopped but her...
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Naveen Nm
Nov 11, 2024
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I have opted for cashless for cataract surgery for my mother for Mono focal lens, but they charged for multifocal lens which is not part of package bcz of this I paid 21k even after having cashless insurance, when I enquired the team is saying that is your problem not vasan eye care problem...

Claim Number : HI-NBH[protected] Hospital IP No. : 37682
Claim Date : 11/11/2024
Patient Name : LAKSHMIDEVAMMA .
Hospital : VASAN EYE CARE HOSPITAL - KOLAR
Admission : 11/11/2024
Ailment : Cataract Right Eye
Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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    N
    Nagaraju G M
    Jan 7, 2024
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    Address: 572103

    Hi, i am nagaraju jain visited just now your Tumkur Vasan eye care hospital.

    I called before one Hour and took appointment to visit r not. Got information to visit before 1:00pm.

    Based on that information i visited your hospital by 12:30 pm and git denied of testing as registration is closed.

    If such case why it is mentioned as 1:00pm make it official 12:30pm so that no one will be troubled.

    Do not know i will get promt reply to my complaint. Hoping this will not repeat with anyone else.

    Thanking you,

    Nagaraju jain
    Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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      S
      SujithAlniya
      from Malappuram, Kerala
      Dec 4, 2023
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      My father's cataract surgery was done in Kozhikode on 25th of last month, I still haven't received the refund of ₹5700, and the behavior of the staff in the insurance department is also bad.
      Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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        Pramila Bakthavachalam
        Feb 7, 2023
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        Address: Thiruvallur
        Website: Vasaneye care

        I have purchased progressive glasses on 30/10/2022. Since then I have been facing vision related issues with the glasses. I have been convinced by Vasan eye care three times stating that they would resolve the issue. I have visited the centre multiple times for resolvation of the issue. They took markings multiple times and provided spectacles 2 times. But there was no improvement in the vision and it was just the same. Therefore, I have requested them to refund the cost.

        It's disheartening to say that I have been in touch with multiple peoples at different hierarchy for the refund but that is not closed for the past 3 months. Finally, i have also floated an email to thiruvallur.[protected]@vasaneye.in and on Jan 31 2023. But the issue is yet to resolved.

        I request you to escalate the issue and get it resolved at the earliest.
        Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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          Priyanga2000
          from Chennai, Tamil Nadu
          Jan 28, 2023
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          Address: Perambur

          After completing my eyecheckup I placed an order of my specs at the Vasan Eye care hospital located at perambur. The date of placing my order was 21st of july 2022 and i received product around August 1st 2022. The cost of the frame was above Rs.2000 and the total including the glass came above Rs. 3000.
          While purchasing it was told that the specs was of high quality. But to my surprise the frame and the glass did not last even 6 months from the date of purchase. The cost of the specs being higher it is presumed and belived that it would last atleast 1 to 2 years.
          Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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            H
            haisureshhi
            Aug 3, 2022
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            Hospital not ready to give final bill, charging more money but less bills provided
            Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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              R
              Rukmangadha P
              May 26, 2022
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              Purchased a lens of Rs 6000, used debit card to pay an amount of Rs 3000. the bank took a surcharge of Rs 26.55.
              Vasan Eye Care Hospital customer support has been notified about the posted complaint.
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