Address: | Thiruvallur | Website: | Vasaneye care |
I have purchased progressive glasses on 30/10/2022. Since then I have been facing vision related issues with the glasses. I have been convinced by Vasan eye care three times stating that they would resolve the issue. I have visited the centre multiple times for resolvation of the issue. They took markings multiple times and provided spectacles 2 times. But there was no improvement in the vision and it was just the same. Therefore, I have requested them to refund the cost.
It's disheartening to say that I have been in touch with multiple peoples at different hierarchy for the refund but that is not closed for the past 3 months. Finally, i have also floated an email to thiruvallur.[protected]@vasaneye.in and on Jan 31 2023. But the issue is yet to resolved.
I request you to escalate the issue and get it resolved at the earliest. Was this information helpful? |
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